Banbury, England, United Kingdom Hybrid / WFH Options
Propel
IT Service Desk Engineer** Junior to mid level - 1-3 years of experience £30-£40k per year Onsite 4 days, 1 day work from home Retail Business Circa 1200 employees Responsibilities: · Handle inbound calls, emails, self-service and in person visits to the Service Desk. · Log all incidents & service … SLA, aiming to avoid SLA failures. · Create and maintain knowledge articles and other documentation/procedures. · Coach and mentor other members of the team. · Support Service Desk Manager with routine tasks, covering; Desk Management, Business Reporting and Communication, substitute for SDM in IT Operations meetings About you: • Strong IT … Troubleshooting skills • Commitment to excellence - this is really important! • Strong system administration of critical IT systems • Support and administration of Apple devices • Support and administration using remote access software e.g., LogMeIn • Extensive experience in the following: o Microsoft based operating systems (emphasis on Windows 10/11 and more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Hays
available with either a 9-5 shift pattern or a 2pm - 10pm pattern, which would be fully remote. Project Delivery: Deliver a portfolio of support-related projects, meeting established criteria. Take ownership of commissioning activities within assigned projects. Collaborate effectively with other departments to ensure successful execution of commissioning … tasks. Technical Expertise: Prepare for commissioning activities, both office-based and remote. Conduct on-site commissioning, integrating our proprietary cloud-based software. Perform remote commissioning of software and hardware. Investigate and resolve client issues reported via Jira tickets, email, or account managers. Risk Management and Compliance: Identify risks within … Develop process improvements within the ISO 27001 framework to mitigate risks. Ensure commissioning activities comply with project timelines and quality management standards (QMS). Support and Communication: Communicate directly with customers to resolve problems. Assist with fault finding and analysis on live systems in a remote support capacity. more »
role As we expand into new markets and introduce new solutions into our product range, we have a requirement to expand our VMWare Channel Support team to our partners and customers. This is the ideal role for an experienced VMWare professional looking to join a dynamic team within a … rapidly growing, award-winning and highly accredited company. You will need to have in-depth technical knowledge of VMware vSphere & good knowledge of all other VMWare technologies and solutions. You will have the opportunity to work with cutting edge cloud technologies in an exciting and dynamic environment What will more »
