Hotline TechnicalSupport Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures … that Hikvision business performance and reputation are healthy to help create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel … supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets more »
83zero is partnering with a growing IT Solutions Provider that is looking for German Speaking IT professionals who are interested in joining their Technical Pre-Sales Consultant team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the … world. We’re looking for individuals from a technical background or have pre-sales experience or are interested in breaking into a full Technical Pre-Sales role. Your Responsibilities Providing technical presales support by telephone, email and online assistance . Working on projects, performing scoping, sizing … and planning on technical requirements. Attending joint onsite/remote meetings and conference calls to help with technical queries. Performing online training, demonstrations and webinars. Creating and running hands-on technical workshops, attending exhibitions and regional conferences. Assisting with the completion of tenders. Evaluating, testing and performing more »
Position: TechnicalEngineer Location: Leeds City Centre - Car park on site. Salary: Competitive Hours: Full-time - on site 5 days per week. About Us Join a fast growing IT Managed Service Provider headquartered in Leeds city centre, revolutionising the way MSP's operate, with a market leading response … time guarantee to every inbound ticket. Responsibilities General IT Support responsibilities Hardware onboarding and set up Software troubleshooting Troubleshooting tickets as they come in Working with M365 Experience Solid understanding of 1st/2nd line support Understanding of networks Any M365 certs are beneficial. Setting up hardware and more »
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation … s critical infrastructure connected and protected 24/7. Are you looking for your next challenge? We are currently recruiting for a 1st Line TechnicalSupport to join our NOC Rail team in Warwick. Role Profile: Maintain the availability, performance and security of a critical infrastructure system. Monitor … such as System Centre Operations Manager, Cisco Prime, SolarWinds and McAfee ePO to report and investigate potential issues. Provide a 1st/2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) Attend customer more »
City of London, London, Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
Nigel Frank International
A global specialist (re)insurance broker are looking for an experienced Application SupportEngineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. … you'll be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get … involved with everything from networking to 1st line support through to 3rd line work too - ultimately ensuring that applications run smoothly, that end users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Supportmore »
Job summary What is the role? You will work as part of a skilled support and helpdesk team, providing all levels of support, administration, and customer service to users across Suffolk GP Federation. Youll be responsible for responding to 1st and 2nd line remote requests in a timely … manner escalating to the Technical Manager or IT Leads where appropriate. You will understand and implement computer repair techniques with hardware and software issues in a workbench, safe test environment. Youll join our IM&T team at Suffolk GP Federation. We are a not-for-profit, community interest company … and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours more »
T team on a fixed term apprenticeship contract for 18 months. What is the role? Youll work closely with the IM&T Helpdesk/Support team to learn and expand your technical knowledge. You will be responsible for supporting with the day-to-day queries from the services … supporting all of the services Suffolk GP Federation run. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and …/life balance. Innovative teams who strive in forward thinking, with a voice that is heard. A visible and supportive management team, with operational support that get it Excellent IT teams & support giving us first class equipment and no wait responses A commitment to personal development, training, and more »
Banbury, England, United Kingdom Hybrid / WFH Options
Propel
IT Service Desk Engineer** Junior to mid level - 1-3 years of experience £30-£40k per year Onsite 4 days, 1 day work from home Retail Business Circa 1200 employees Responsibilities: · Handle inbound calls, emails, self-service and in person visits to the Service Desk. · Log all incidents & service … SLA, aiming to avoid SLA failures. · Create and maintain knowledge articles and other documentation/procedures. · Coach and mentor other members of the team. · Support Service Desk Manager with routine tasks, covering; Desk Management, Business Reporting and Communication, substitute for SDM in IT Operations meetings About you: • Strong IT … Troubleshooting skills • Commitment to excellence - this is really important! • Strong system administration of critical IT systems • Support and administration of Apple devices • Support and administration using remote access software e.g., LogMeIn • Extensive experience in the following: o Microsoft based operating systems (emphasis on Windows 10/11 and more »
White Label are excited to be working with a specialist engineering business in their search for an Internal Sales Engineer to join their busy team during an exciting period of growth. As the Internal Sales Engineer, you will support the sales team in identifying capital equipment for … projects and prepare technical proposals for installation and commissioning. The Role: Prepare comprehensive technica... more »
White Label are excited to be working with a specialist engineering business in their search for an Internal Sales Engineer to join their busy team during an exciting period of growth. As the Internal Sales Engineer, you will support the sales team in identifying capital equipment for … projects and prepare technical proposals for installation and commissioning. The Role: Prepare comprehensive technica... APCT1_UKTJ more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Hays
available with either a 9-5 shift pattern or a 2pm - 10pm pattern, which would be fully remote. Project Delivery: Deliver a portfolio of support-related projects, meeting established criteria. Take ownership of commissioning activities within assigned projects. Collaborate effectively with other departments to ensure successful execution of commissioning … tasks. Technical Expertise: Prepare for commissioning activities, both office-based and remote. Conduct on-site commissioning, integrating our proprietary cloud-based software. Perform remote commissioning of software and hardware. Investigate and resolve client issues reported via Jira tickets, email, or account managers. Risk Management and Compliance: Identify risks within … Develop process improvements within the ISO 27001 framework to mitigate risks. Ensure commissioning activities comply with project timelines and quality management standards (QMS). Support and Communication: Communicate directly with customers to resolve problems. Assist with fault finding and analysis on live systems in a remote support capacity. more »
Full Time £15 PER hour Undertake duties within Highways Service to ensure the effective monitoring and operation of the Network Management Team, specifically: To support the Network Management Team in balancing priorities to manage, co–ordinate, and ensure safe and good quality road works across the District. Assess and … Respond to customer contacts using all forms of communication methods. Update appropriate public information/media systems in relation to works within the highway. Support the Network Management Team in ensuring that financial control and monitoring systems are populated accurately and in a timely manner. Responsible for providing data … to support the issuing of invoices for highway licences, highway permits, over occupation charges. To support the Network Management Team to deliver the duties under the TMA 2004 and NRASWA including the recovery of fines and charges associated with working on the districts highway network. Prepare data for more »
role As we expand into new markets and introduce new solutions into our product range, we have a requirement to expand our VMWare Channel Support team to our partners and customers. This is the ideal role for an experienced VMWare professional looking to join a dynamic team within a … rapidly growing, award-winning and highly accredited company. You will need to have in-depth technical knowledge of VMware vSphere & good knowledge of all other VMWare technologies and solutions. You will have the opportunity to work with cutting edge cloud technologies in an exciting and dynamic environment What will more »
Business Overview MACDERMID ALPHA ELECTRONIC SOLUTIONS Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and more »