26 to 50 of 63 Customer Service Jobs in Wales

ensuring all relevant legislation is considered. Ensure CRM campaigns have gone through the required QA process prior to going live to deliver an excellent customer service. Liaise with other departments across the business, specifically customer service, in regard to the terms of offers communicated in order to … improve the service provided to our customers and reduce customer complaints or service failures. Daily, weekly and monthly reporting on campaign success metrics. Document weekly and monthly results for all campaigns. Requirements: Prior experience in a gaming or sportsbook environment, not necessarily in the same role, is more »

About The Role IT Service Desk Experts - were looking for you! IT Service Desk Analyst CaerphillyHead Office £23,795 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like to help … And if youre driving to our Caerphilly office, our free on-site car park will save you a fortune. Your role as an IT Service Desk Analyst at phs Group: Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call more »

Are you a skilled and motivated Field Service Engineer looking for your next career opportunity? We're looking for an engineer to cover a patch between Bridgend, St Davids and Aberystwyth. What's in it for you? Lucrative Overtime Opportunities : Maximise your earnings with generous overtime pay (time and … experience. Salary Increases : As you gain experience and competence, you will be eligible for regular salary reviews. What you be doing as the Field Service Engineer Maintaining and repairing plant machinery and equipment at client sites. Conducting regular inspections and preventive maintenance to ensure optimal performance. Troubleshooting and diagnosing … implementing practical solutions. Collaborating with customers to understand their needs and provide technical guidance. Training clients on proper equipment operation and maintenance procedures. Documenting service activities, including repairs, parts used, and time spent on each job. Staying up to date with industry trends and advancements in technology. What you more »

works, updating records, as required. * Carry out repairs, maintenance and cleaning of all property and grounds. Including but not limited to roofs, walkways, minor service and maintenance on drains, indoor/outdoor plumbing, mowing, weeding, strimming, spraying etc. * Modify furniture and fittings and move furniture, equipment and stores. * Maintain … working with the Helpdesk to investigate discrepancies. * Ensuring the continuous adherence to, and improvement of, safety and environmental, participating in the continuous improvement of customer service, processes and cost effectiveness. * Present a positive image of the company through first class service delivery and customer engagement. * Develop … a maintenance contract and/or within a multi-disciplined team. Person Specification: * Solutions based, motivated to achieve the highest standards of performance and customer support. * Accustomed to working effectively in a fast-paced environment, adapting to changing workloads and priorities, where high standards are not compromised under pressure. more »

is already well-established and offers Microsoft certifications. Responsibilities Provide 3rd Tier technical support, answering inbound support queries and receiving escalation from 2nd Tier Service Perform efficient diagnosis and resolve as the final stage of Service escalation Maintain an impeccable level of customer service and interaction … for all support queries Adhere to all Service management, security and quality management principles Hands on project-based Microsoft work Requirements Proven Microsoft background (SME) Windows Server, On-prem & Cloud knowledge Office 365 LAN/WAN/VLAN If you like working in a fast-paced environment and want more »

accessibility for users. Work closely with our application development teams to ensure good database design with performance and efficiency in mind. Work closely with service delivery teams, application development teams and users to provide service and issue resolution. Design, install, monitor, maintain, upgrade, test, and tune our Oracle … Middleware Administration. Building, installing, upgrading, migrating, configuring, and supporting Oracle databases and Fusion Middleware Application Server upon a Windows Server environment. Working with a service desk ticketing system to resolve service request and incidents. Good knowledge or SQL and PL/SQL. Ability to develop and maintain Windows … Server administration. Batch scripting. SQL/PL/SQL. Excellent verbal and written communication skills. Excellent ability to deliver to expectation on time. Strong customer service orientation. Strong technical documentation skills. Due to the volume of applications received for positions, it will not be possible to respond to more »

Minimum 5 years of relevant experience. Experience, Skills & Knowledge: *Technical authority across relevant platforms. *Strong leadership skills and excellent communication abilities. *Experience with IT service desk software and SLA management. *Proactive learner with solid technical skills in MS Technologies. *Ability to multitask, prioritize, and solve problems effectively. Personal Qualities … Team player and leader committed to achieving results. *Enthusiastic about customer service and continuous improvement. *Highly self-motivated with exceptional attention to detail. *Comfortable with empowerment, responsibility, and working in high-pressure environments. *Willingness to work unsociable hours and travel when required. *Possession of a full UK driving more »

sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you'll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types … years + experience in a similar role, good technical ability, a friendly and confident personality, a "can-do" attitude and a naturally inherent customer centric mind-set and approach. Ideally with p rior application support experience within the commercial software development industry. Good MS/SQL Server script writing … experience Proven analytical and problem-solving abilities Client-facing experience Really good customer service skills Ability to effectively prioritise work Good communication and interpersonal skills, with a focus on listening and questioning Good documentation skills In return youll be offered a long term career with training and development more »

Company Pension Employee Assistance Programme Employee Discount Scheme Flexible Working Health & Wellbeing Program Role & Responsibilities: Deliver quotes within set timescales to maintain company's customer service targets. Prepare load assessments and load calculations. Specify standard off-the-shelf products, and also custom-made items designed specifically for relevant … projects. Prepare calculations at the customer's request to satisfy building control authority. Answer technical phone queries, whilst serving the customer with the highest level of technical and customer service. Collate information and prepare clear and structured technical reports on findings from sites. Knowledge, Skills & Experience: Ideally … Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for more »

STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD. An excellent opportunity has arisen to join ICT Services in ABUHB. Reporting to the ICT Service Desk Team Lead, the post holder will be part of busy ICT Service Desk Team providing technical support to staff across ABUHB covering … job The role requires a self-motivated individual, able to demonstrate an aptitude for technology and a flair for troubleshooting. Able to demonstrate excellent customer service, have excellent planning and administrative skills and the ability to manage their time effectively ensuring all objectives and deadlines are met. The … clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the more »

see you supporting colleagues across multiple departments with the aim to respond timely to requests. IT support day to day duties include : Provide excellent Customer Service through professional and consistent support by taking ownership at a 2nd line support level ensuring full customer satisfaction is achieved and more »

skills. A flexible, organized and enthusiastic attitude is essential. About us Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered … Experience As a successful applicant you must be able to demonstrate: experience using Microsoft office skills of organising filing systems and computer files good customer service skills excellent communication skills, as you will be both patient facing and using the telephone. IT literacy excellent organisational skills the ability … Person Specification Sponsorship Essential Do you currently possess the Right to Work in the UK without the requirement of visa sponsorship? Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

summary Would you like to be involved in delivering and supporting IT Solutions that make a difference to our customers? If so, the Informatics service is looking for a full time positive and enthusiastic IT Support Officer to join our dynamic Service Desk team. Supporting across BCU you … related issues reported either via the telephone, informatics portal or in person effectively and efficiently, in a polite and professional manner adhering to negotiated Service Level Agreements. Record accurately all type of IT related issues within the Service Desk's incident management tool. (ITSM) Provide first line technical … support, including the analysis & diagnosis of hardware and software problems to initiate the most appropriate corrective action. Responsible for providing a high-level customer focused service. Responsible for call ownership throughout the call's lifecycle. Essential Criteria Includes: Educated to Diploma/HNC level or equivalent experience Evidence of more »

and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro-actively monitor and provide timely response to clients by coordinate and collaborating with … management, technology, application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client outreach. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications: Bachelor's degree preferred … skills. Excellent communication (verbal and written) in English. (some positions may require a particular language as per the client base supported) Excellent troubleshooting and customer service skills. Ability to create accurate documentation with an attention to detail. Excellent decision-making skills, especially in a high-volume environment requiring more »

Position: Is accountable for the overall management of the laboratory function on site ensuring all aspect of this area is compliant to industry and customer standards at all times. To ensure that the Central and Production Quality Control (QC) Laboratories are managed on a day to day basis and … laboratory resource to support site improvement and development. Actively participate in A3 problem solving workshops. Successfully deliver excellent team performance against the current internal customer service level agreement for quality management. The Person Ideally educated to a degree level within a food science, food technology or microbiological discipline … Experience in the operation, calibration and maintenance of laboratory equipment and methodologies. Experience with food and feed safety management systems and with dealing with customer audits and external certification audits (eg.ISO9001, FSSC22000, FEMAS, ISO17025) Qualifications: Lead Auditor (preferable, but not an absolute requirement). Minimum Intermediate HACCP or equivalent more »

position, you must live in one of the following postcodes: CH1, CH2, CH4, CH65, CH66, L11, L12, L13, L14 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »

NP18, NP19, NP20, NP44, CF3, CF5, CF10, CF11, CF14, CF15, CF23, CF24, CF34, CF35, CF62, CF63, CF64, CF72, CF83. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

training to workplace Ensure compliance with Health, Safety, and Environment policies Key Behavioural Competencies: Excellent communication and relationship-building skills Passion for providing excellent customer service Self-motivated with the ability to influence others Innovative and flexible approach to work Qualifications: Assessor qualification or willingness to obtain L4 more »

days a week in the Swansea office, additional car allowance of £7k if you live far away. Required Experience: * Dynamics 365 CE (ideally Customer Service) configuration and customisation * Ability to develop custom plugins (C#), workflow and actions * Strong Power Automate (Cloud Flow) skills (at scale) * Strong Canvas App more »

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 – Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 – There is an abundance of fantastic more »

job The role requires a self-motivated individual, able to demonstrate an aptitude for technology and a flair for troubleshooting. Able to demonstrate excellent customer service, have excellent planning and administrative skills and the ability to manage their time effectively ensuring all objectives and deadlines are met. The … clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the … as per attached job description/person specification Desirable Meets all desirable criteria as per attached job description/person specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

Gatehouse Security RSD Technology are seeking a responsible individual to operate the Gatehouse and Weighbridge for a local industrial plant. This will be a customer facing role where you are expected to greet drivers entering and exiting the facility, as well as operating the weighbridge for which full training … duties. Key control. Monitoring site fire alarm systems. Monitoring CCTV and intruder alarm systems. General administration duties. Occasionally assisting with site postal and parcel service including use of franking machine. Job Qualifications Good IT skills. Excellent communication skills including face to face, telephone, and e-mail. Be used to … required to balance conflicting and changing pressures in the workenvironment in a respectful and constructive way. Your commitment to providing a strong focus on Customer Service is essential to maintain thehigh standards and professionalism of the site. Shift Pattern:- following probationary period, 8 hr shifts 7 on more »

Carmarthenshire. Our team of Leakage Engineers are at the heart of our strategic priorities to deliver great work for our clients by providing excellent customer service and executing complex operational tasks. Whether you are just starting out or taking the next step in your career, this position provides … reduce leakage and fully support the delivery of regulatory targets and work to pinpoint leakage with a level of accuracy that delivers a great service for clients • Ensuring that Health and Safety is maintained • Achieving KPI targets and delivering leakage detection/reduction within DMA s • Attending excavations requested … defined procedures and is flexible, co-operative attitude to working and giving and receiving help and sharing knowledge • Great written and verbal communication skills • Customer focussed and able to build and maintain great working relationships • Able to work quickly and accurately report on findings • Full UK driving or Irish more »