Support Analyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer’s IT infrastructure. Seeking a Support Analyst/IT Engineer to work from our offices based in northwest London on more »
HENGIST HOUSE, HENGIST FIELD, BORDEN, SITTINGBOURNE, England
TRIBECA TECHNOLOGY LTD
As an IT Apprentice you will be joining our Service Desk team, who are responsible for answering calls and emails from our clients. You will be using the IT knowledge that you will gain at college, on the job, and through our internal training programme. Role As an … IT Apprentice, you will be joining our Service Desk Team, who are responsible for answering calls and emails from our clients You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients' systems, and how to resolve their … IT problems During your apprenticeship you will be answering the phone and eventually resolving issues yourself While in the role you will gain exposure to: Active Directory Microsoft Exchange & 365 Microsoft Servers Cloud Systems Virtualisation (VMware, vSphere, HyperV) Office Operation Systems Training You’ll be trained by our internal more »
of technology solutions. They will gain understanding of both the department and the business in order to be the first point of call for IT support issues. Role With mentoring and supervision, the successful candidate will undertake the following: Provide a first point of contact for all business users … in relation to IT support. Become familiar with technical troubleshooting of both hardware and software issues. Adhere to established processes centred around the service desk such as access management, incident management, service management, problem management and change management. Actively participate in continued development as agreed with the training provider … Start Date Sunday, 1st September 2024 Desired Skills Communication skills Organisation skills Problem solving skills Team working A keen interest in technology Worked with IT equipment Passion for IT Interpersonal skills Multi-tasking skills Qualifications 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C more »
