Avon & Wiltshire Mental Health Partnership NHS Trust
by the IT Service Desk Manager. Person Specification Qualification Essential GSCE A-C in Maths and English, or evidence of successful secondary education Desirable ITIL Qualification Evidence of successful further education (at 16+ level) related to IT Evidence of successful higher education (at 18+ level) related to IT Skills Essential more »
concise and accurate call logging, documentation, and email correspondence Able to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification more »
Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE more »
Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE more »
Rescue Services You will hold one of the following qualifications or have experience of working in a Service Desk function in a regulated environment ITIL Foundation Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland more »
the ICT Service Desk via their manager. The post holder will identify and take a lead for Unified Communications Problem Management in line with ITIL principles. Change Management The post holder will be responsible for ensuring that all Unified Communications changes are processed through the departments change management process. Risk more »
Stirling, Stirlingshire, Scotland, United Kingdom Hybrid / WFH Options
Brightwork Ltd
standard network protocols. Experience of working towards external compliance objectives such as PSN and Cyber Essentials or, within an IT governance framework such as ITIL, COBIT, ISO etc. Excellent communication skills with the ability to communicate confidently with colleagues at all levels across the organisation. Brightwork Ltd offers the services more »
Liverpool University Hospitals NHS Foundation Trust
Degree or equivalent Formal project management qualification (PRINCE2 Practitioner or MSP Foundation) or ability to demonstrate substantial experience and success in delivering projects Desirable ITIL Foundation qualification Experience Essential Specialist experience of managing a series of complex, large inter-related projects or substantial clinical experience for those projects requiring clinical more »
applications. Awareness and understanding of policies including GDPR & IG, Data Protection Act, IT security, Health & Safety principles and patient data confidentiality Desirable Exposure to ITIL Practices Previous experience or an understanding of working in a service/helpdesk environment with knowledge of desktop, server and network systems and how they more »
MK5, Loughton, Milton Keynes, Buckinghamshire, United Kingdom
Change-it Professional Services Ltd
audits on project management Experience introducing new processes and procedures to a project environment Project best practice knowledge - eg P3O, P3M, P3M3, MOP, etc... ITIL change management knowledge QA standards understanding - ideally ISO accreditation Excellent communication skills and ability to influence high-level senior leaders This is a fantastic opportunity more »
Northallerton, North Yorkshire, Yorkshire, United Kingdom
Reed Technology
and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours more »
and allocate calls to internal & external resources. In addition to the above, you must have excellent communication skills. Candidates with experience working within an ITIL environment would be highly desirable. The successful candidate should be able to work as part of a team and be flexible in the working hours more »
remains secure, robust, and effective. The post holder will identify and contribute to infrastructure-based Problem Management in line with InformationTechnologyInfrastructureLibrary (ITIL) principles. The post holder will work closely with the Infrastructure Network Specialists to ensure that the network infrastructure has the capacity to cope and deliver more »
times the post holder may have to work without supervision. Person Specification Qualifications Essential Diploma Level IT qualification or equivalent experience Desirable Lean qualification ITIL qualification Experience Essential Support Service experience - score according to level and years Software Support experience - score according to level and years IT Hardware Knowledge Desirable more »
with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL qualified would be desirable Previous experience of managing an IT support team Analytical Benefits This 3-month contract offers an opportunity to work in a more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. Project People is acting as an Employment Business in relation to this vacancy. more »
PC management software (ZENworks/SCCM/WSUS) Knowledge of PC based management and configuration utilities Experience of supporting Microsoft Exchange environments Knowledge of ITIL services management Knowledge of Active Directory server roles and LDAP Knowledge of Office 365 & Azure technologies Evidence of continuous professional development Desirable Knowledge of email … encryption technologies Knowledge of MDM technologies Qualifications Essential Educated to Degree Level or equivalent* GCSE Maths and English (Grades A - C) or equivalent Desirable ITIL Foundation Certificate NVQ II in InformationTechnology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
A to C or equivalent. Evidence of on-going personal development. Evidence of technical training to expert level. Relevant IT Qualification Desirable Exposure to ITIL Practices ITIL Foundation Certificate. Prince II Foundation Certificate. Experience Essential Previous experience in supporting corporate systems in a complex IT support environment using ITIL principles. more »
description for full details and main responsibilities of the role. Person Specification Experience Essential Three years proven experience in an ICT analyst role Desirable ITIL Certification Supporting Information Essential Relevance to the Job Description and Person Specification Desirable Passion and Enthusiasm Qualifications Essential Knowledge of ICT standards and frameworks including … ITIL and PRINCE2 Experience Essential Good working knowledge of directory services (such as Active Directory, LDAP) and its application for end-point authentication Experience Essential Ability to methodically analyse and diagnose problems and any underlying root-cause, with end-point hardware, software, firmware, applications, connectivity, and services Desirable Certification in more »
Job summary ICT Service Desk Analyst The Service Desk is the single point of contact for all ICT related incidents and service requests. The goal of the Service Desk is to facilitate the restoration of normal operational service with minimal more »