1 Contract Technical Support Engineer Jobs in the UK

My client is looking for a Support Engineer with DAS (Distributed Antenna Systems) experience ideally with CommScope and SOLiD knowledge. General objectives of the position: DAS (Distributed Antenna systems) technical Support Engineer, particularly for CommScope and SOLiD manufacturers Active participation in the resolution of incidents … ticket management application and other specific tools Incident resolution: Activation for intervention by production entities, management of on-site interventions and escalation to manufacturer support Monitoring incidents until their closure and ensuring resolution in compliance with SLAs Handling of complaints from a third-party operator: analysis, monitoring and regular … Participation in internal meetings or with the client Take appropriate measures to ensure the correct completion of the mission Control and management of complex technical situations in a calm and professional manner General: Good internal and external communication, including good command of English and ideally French Strong autonomy in more »