1 to 16 of 16 Customer Analyst Jobs

CUSTOMER ANALYST REMOTE FIRST UP TO £50,000 THE COMPANY An exciting role working for a market leading marketplace in the retail sector. They are ahead of the game in terms of their development in their sector, steps above their competitors and are currently in an exciting time … of growth. THE ROLE As a Customer Analyst, some of your main responsibilities will be: Preparing and presenting compelling analysis findings to the senior management teams. Providing actionable insights of the back of analysis completed on customer and marketing data, using SQL. Own projects end-to-end … and manage the process. Work mainly on customer and marketing data sets looking at; customer LTV, churn, retention, marketing channel analysis, ROI etc. YOUR SKILLS AND EXPERIENCE A successful Customer Analyst will have: Advanced experience of SQL, Tableau/Power BI and R or Python. Commercial more »

Customer Data Analyst Up to £50,000 + bonuses Hybrid - London A great opportunity to join one of the UK's leading retail brands as a Customer Data Analyst THE COMPANY The business is the home improvements subsidiary of one of the UK's leading multinational … retail companies. And they are currently undergoing a period of expansion and looking to add a Customer Data Analyst into their Analytics and Data Science team. Joining the team in this role, you will work alongside the Analytics Manager to produce high-quality analytics and insights. Whilst interacting … with various stakeholders to drive the understanding of customers across the organisation, helping to shape future strategies, improve customer experience, deepen engagement, drive revenue and improve efficiencies across the business. THE ROLE AND RESPONSIBILITIES Developing analysis related to understanding customers, CRM & Loyalty, marketing performance and broader retail insight requirements more »

Customer Data Analyst Up to £50,000 + bonuses Hybrid - London A great opportunity to join one of the UK's leading retail brands as a Customer Data Analyst THE COMPANY The business is the home improvements subsidiary of one of the UK's leading multinational … retail companies. And they are currently undergoing a period of expansion and looking to add a Customer Data Analyst into their Analytics and Data Science team. Joining the team in this role, you will work alongside the Analytics Manager to produce high-quality analytics and insights. Whilst interacting … with various stakeholders to drive the understanding of customers across the organisation, helping to shape future strategies, improve customer experience, deepen engagement, drive revenue and improve efficiencies across the business. THE ROLE AND RESPONSIBILITIES Developing analysis related to understanding customers, CRM & Loyalty, marketing performance and broader retail insight requirements more »

Customer Data Analyst Up to £50,000 + bonuses Remote (UK) A fantastic opportunity to join one of the UK's leading retail brands as a Customer Data Analyst. THE COMPANY This company is the home improvements division of one of the UK's top multinational retail … companies. They are currently expanding and seeking a Customer Data Analyst to join their Analytics and Data Science team. In this role, you will collaborate with the Analytics Manager to deliver high-quality analytics and insights. You will engage with various stakeholders to enhance customer understanding across … the organization, shaping future strategies, improving customer experience, increasing engagement, driving revenue, and enhancing business efficiencies. ROLE AND RESPONSIBILITIES Develop analyses related to customer understanding, CRM & Loyalty, marketing performance, and broader retail insights Deliver post-implementation reviews (PIRs) related to business loyalty schemes and CRM activities, identifying opportunities more »

Senior CRM Analyst, Customer Marketing Location: Hybrid working, Central London offices, 10 days in office every month. Salary: £48,000 - £55,000 plus 10% bonus, pension, healthcare, life assurance, etc. The keys to success with this role isnt how well you can create a visually stunning dashboard. Or … how scientific you can be in the analysis of customer data. Looking at why 0.1% of customers might say no or not respond to a campaign. This is about beingcreative in the use of data in a marketing context. For example - through the analysis you've carried out, making … recommendations on how to improve targeting by looking at past performance and applying this to future customer segmentation strategies, or working with the companys data science teams on next best action models and how they could be incorporated and activated into marketing activities to deliver value. Or creating data more »

Marketing Analyst Nottingham – Hybrid (3 days in office) £20,000-£40,000 Forward Role are excited to be working with an exciting group of international brands! As a Marketing Analyst you will be driving customer and marketing insights across multiple brands globally. You play a pivotal role … the wider, award-winning marketing function by using data and insights to enhance performance and innovation across web and digital, multi-channel campaigns and customer insight. This is an incredible opportunity for someone with a passion for data and analytics, along with a keen interest and understanding of marketing. … functionally, to understand ever-changing business requirements and driving how data and insights can support and inform Enhance quality, efficiency and effectiveness of the customer database Deliver regular reporting, along with deep dive analysis to monitor and understand the customer and their behaviors Producing customer segmentations and more »

Here at EMIS we are looking for a Customer Support Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these … Friday, 8-4.30PM then 9.30-6PM, plus a requirement to work on-call 1 week out of 4. What youll do As a Customer Support Analyst we will be looking for you to work proactively with our customers to support a range of issues and queries across … to have an understanding of Windows office packages. Other key responsibilities and accountabilities will include: Handle all queries in a professional manner using effective customer service skills and concise written communication Diagnose & solve issues raised by our medical professionals using process and knowledge gained from training Identify and escalate more »

JOB TITLE: Customer Operations Analyst Placement LOCATION: Milton Keynes CLOSING DATE: 2nd June 2024 SALARY: £22,250, 27 days holiday plus Bank Holidays, loan car scheme, pension and a discretionary bonus. CONTRACT: July/August 2024 - July 2025 Are you analytical and looking for placement opportunity that gives … you real experience for the future and the chance to improve our customer experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, root cause analysis and trend analysis across the business. This is … a key area for us as the work the team does helps drive and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear story. more »

IT Customer Service Analyst - York City Centre Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering contacts … responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the UK … or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable. Skills & Knowledge: Excellent customer service Communication skills (both verbal and written) essential Have a genuine interest in working in the IT sector Technical knowledge desirable Attention to detail more »

Customer Insight Analyst (Data Analytics)** Duration: 6 Months (Possibility for extension) Location: Hybrid/Edinburgh (2 days in office) Rate: A highly competitive Umbrella day rate or salary is available for suitable candidates Role purpose This is a great opportunity to join a fast growing and increasingly influential … team. As a Senior Design Analyst you'll be responsible for embedding a data-driven approach to the design and delivery of change, using a wealth of data sources to help inform solutions to the problems and opportunities facing our customers. What are we looking for? We’re looking … for an experienced data/Insight analyst who will be responsible for the analytics agenda within a particular change domain. Someone who is able to support the design of customer centric change through the delivery of robust, high quality, actionable customer Insight. You’ll need to show more »

Position Name: Customer Support Analyst Permanent Location: Remote - Preferable to be based in Bristol area Skills: Application support experience, SQL, previous experience with TFCloud/Technology Forge Cloud software About Civica: We’re Civica and we make software that helps deliver critical services for citizens all around the … whilst making a real difference to people and communities. Role duties - To provide 1st and 2nd line support to the Civica Property Management’s customer base. To log, monitor, respond, investigate, and provide accurate application guidance on reported incidents and requests for service. Ensuring support calls are managed in … accordance with the impact and urgency and contractual Service Level Agreement, whilst ensuring a high level of customer service throughout. To provide education to the customer base in the form of written Knowledge Base Articles and videos. Skills/Experience required - Educated to A-Level standard Customer more »

A global travel organisation are looking for an enthusiastic Business Analyst with experience working on large digital transformation programmes, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk from Victoria Train Station. … programme of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will … who has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business more »

About the role: We are excited to be looking for a Customer Outcomes Analyst to join our team. The Customer Outcomes department is a centralised support, providing oversight and assurance and sits within the Chief Customer Officer’s function. The role is primarily responsible for providing … assurance and good customer outcomes through outcomes based testing. This is demonstrated by taking a risk based approach to tracking and identifying areas for testing, scope creation and performing testing. The role is also responsible for delivering the findings through root cause analysis and engaging with business areas to … competent in producing and delivering concise reporting to key stakeholders. Your demonstrable understanding of mortgages and/or savings, FCA regulation/guidance and customer outcome activities is key to carrying out this role successfully. As is an understanding of compliance with internal policies and regulations, as well as more »

Senior Insights Analyst - Digital/Customer/Product 🚀 Start-up Beauty and Self-Care 🚀 ***Client cannot offer visa sponsorship*** 📍 Join a disruptive challenger beauty brand that is in a phase of ferocious growth! 📍 You will have the opportunity make a real name for yourself working very closely with … move the business forward through the use of data driven decision making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions Salary: £65,000 - £75,000 Location: Hybrid/London This recognisable start-up brand are looking to hire a … Senior Insight Analyst to support the existing Head of Data & Analytics, in continuing to enable the use of data to drive decisioning across marketing, customer, product and digital marketing performance, This subscription based business have already made waves in the beauty and self-care industry, challenging major global more »

Power Markets Scenarios Specialist – EMEA (Customer Success) Location: Oxford, United Kingdom Hybrid Working Model Competitive Market Rate + Bonus Our client boasts a diverse team of experts with vast energy, financial, and consulting backgrounds, covering power, hydrogen, carbon, and fossil commodities. With this, they provide data-driven intelligence to … fuel strategic decisions in the global energy transformation. We are currently looking for an entrepreneurial Power Markets Scenarios Specialist to join a growing Customer Success team. The successful candidate will combine technical power markets knowledge with keen analytical ability and fine-tuned business acumen, and be able to seamlessly more »

An exciting opportunity to be involved in the transformation of business ways of working , which enhances both customer and colleague experiences. This role offers the ability to bring previous technical and business knowledge together whilst developing new skills Initially working within the Project team to design, develop and implement … the ongoing maintenance and future evolvement of the solution as it adapts to meet the ever changing business needs. About the role The CRM Analyst plays a crucial role in bridging the gap between business needs and technology solutions within Scottish Friendly. This role empowers individuals from non-technical … backgrounds to develop software applications, automation processes, and digital solutions using a low-code or no-code platforms - Creatio. Citizen Developers leverage their Customer Service and/or Back Office expertise and creativity to enhance operational efficiency, innovate business processes, and drive digital transformation initiatives. Key responsibilities Design: Collaborate more »