My client is currently looking for an ITService Delivery Manager to work onsite in Northwood. Your role would be to manage a team of 5 Technical Support Engineers and oversee the operations of the ITService Desk. You will need to be a … helpdesk manager, help desk manager, service desk manager, ITServiceManager, ITServicesManager, ITManager, ICT Manager, Desktop Support Manager, helpdesk lead, help desk lead, service desk lead, ITService lead, IT Lead, ICT lead, Desktop Support lead, Edtech, Office 365, Windows Desktop, ITIL, Network Support, Established in Didsbury, Connexa Technology Ltd is becoming one more »
City of London, London, United Kingdom Hybrid / WFH Options
AWD online
company that is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT transformation. The company design, deliver and manage IT … have also developed a range of innovative systems covering areas from IT automation to governance and security, all helping them distinguish their services from other providers. The company is a growing and evolving business, growing in 2023 and again in 2024. With 2023 being their most successful … in 2024, with profits on track to grow by 300% in 2024 compared to 2023. The company works hard on bringing new innovative services to customers, launching Security Operations Center (SoC) in 2023, and most recently their IT Risk & Governance services. BE THE BEST As the ITmore »
Manchester, North West, United Kingdom Hybrid / WFH Options
Blue Arrow - Manchester
ITServices Planning Manager Salary: £45,585 to £56,021 per annum, depending on relevant experience Location: Manchester, city centre. Working Hours: 35hrs per week. Hybrid working (flexibility required) Employment type: Permanent Blue Arrow is recruiting an ITServices planning manager … require you to manage a small team. Summary of the role Reporting into the Head of Planning, Capability and Culture, the ITServices (ITS) Planning Manager will lead the planning and management information function for the Directorate and feed into to the University-wide planning … of the ITS divisional-level work portfolios, University request pipelines and product roadmaps. They will also take a lead on coordinating ITServices' contributions to the University's annual planning and budgeting cycles and providing metrics on the overall performance of ITS against Directorate-level KPIs. skills more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Circle Group
ITService Desk Manager - Newcastle ITService Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have … been a senior ITservice desk analyst, looking to move into a manager role. You should also have experience in managing IT processes, IT assets, and IT workflows and experience working in an IT technical environment Experience as … an IT Helpdesk Team Leader or Manager/ITService Desk Team Leader or Manager/Senior Service Desk Analyst Experience in managing IT assets and developing IT workflows, automation and processes This is a fantastic role for more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Adria Solutions Ltd
IT Technical ServicesManager – Sheffield Our Sheffield client seeks a skilled IT Technical ServicesManager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical … A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL … Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Technical ServicesManager – Sheffield more »
Business Development Manager - ITServices Do you have experience selling ITservices to the SME market? If the answer is yes, we want to talk to you! Sharp ITServices has an excellent new career opportunity based in London … as a Business Development Manager. Key Responsibilities As a Business Development Manager, you will be growing our list of clients, always on the lookout for new business opportunities while converting existing Sharp Business Systems clients to contracted IT support clients. This includes: Carrying out new business … appointments, offering the best IT support solutions for potential clients. Carrying out follow-ups, both face-to-face and remotely to finalise new client wins. Working with the marketing team to help implement new campaigns. Keeping all CRM systems up to date. Building and maintaining relationships with different more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
IT Technical ServicesManager - Up to £ 60 ,000 - Sheffield Position - ITManager Location - Sheffield Salary - Up to £60,000 Key Responsibilities - A well-established company operating in the Sheffield area want to invest in your future! They are seeking a strategic … leadership skills and a passion for technology. Take the next step in your career and apply now to become our IT Technical ServicesManager in Sheffield. About the role and key responsibilities - Seeking a high-skilled IT Senior professional to lead and mentor … a small IT Team across BAU and Infrastructure Support Delivering a high-quality technical service, whilst also managing the global IT Function Act as a liaison between IT and other departments, addressing their technology needs and requirements Oversee the day-to-day operations of more »
with experience in infrastructure and operations to realize their own vision on managing and delivering projects for their group ITservices team. This is about bringing unique ideas to the table, not working to a specification. There is no better time for an ambitious Services … support to our client’s European offices, working closely with peers in their global offices as part of the larger IT Infrastructure Services & Operations function. Requirements · Proven experience within ITservices delivery or IT infrastructure ideally 10+ years · Experience within IT Asset management, IT Security Operations, ITService desk, Software Support and Cloud Services · Experience within financial service or insurance is a plus · Experience in managing people and driving process and technology change in a dynamic operating environment · Must have right to work in more »
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
Henderson Scott
Business Development Manager (ITServices) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution … record of industry-related business development or senior account management experience, with experience in the energy sector being beneficial. A sound understanding of IT-related service provision with a proven track record of managing large and medium complex accounts. Commercially focused, articulate, and possessing the ability to think … attention to detail with strong time and expectation management skills when coordinating multiple complex sales activities. A background in selling to C-Suite, IT Operations Managers, Infrastructure Managers, and Network Managers. To apply please send your CV in the first instance. more »
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Opus Business Systems Ltd/T.A.Opus Telecom
Managers to assist when Technical Support require on site visits Adhering to ITIL best practice where possible Working closely with the Head of Technical Services and provide Bi-Monthly reporting on SLA and team performance Salary £45-£50k DOE 25 Days Holiday + 8 Bank Holidays Optional Hybrid working … looking for? We are seeking an ITService Desk Manager with: Minimum 4 years in delivering IT technical services/team Leader/Manager within an MSP organisation Experience: Minimum 4 years in desktop support and 2 years in IT … to be the best Stay curious and keep learning Meet Opus Established in 1992, Opus integrates best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while more »
Managers to assist when Technical Support require on site visits Adhering to ITIL best practice where possible Working closely with the Head of Technical Services and provide Bi-Monthly reporting on SLA and team performance Salary £45-£50k DOE 25 Days Holiday + 8 Bank Holidays Optional Hybrid working … looking for? We are seeking an ITService Desk Manager with: Minimum 4 years in delivering IT technical services/team Leader/Manager within an MSP organisation Experience: Minimum 4 years in desktop support and 2 years in IT … to be the best Stay curious and keep learning Meet Opus Established in 1992, Opus integrates best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while more »
University Hospitals Birmingham NHS Foundation Trust
Job summary At UHB we aim to continuously improve ITservices ensuring that our people are allowed to thrive within their roles by providing better and productive ways of working. You will have responsibility for Problem Management, Service Transition, and Continuous Service Improvement (CSI) on behalf of … the ability to deliver tangible enhancements to users. You will help deliver the best DEX through transformation and solutions whilst supporting ITServices to deliver a service that leads to better patient care. Main duties of the job The Service Transition & Improvement Manager has senior … responsibility for the management and performance of the Service Transition, Continuous Service Improvement (CSI) and Problem Management functions on behalf of ITServices and the Head of Service Delivery. Primary responsibilities include: * Creating, reviewing, and managing deliverables to achieve operational acceptance and readiness. * Managing the process to more »
within NHS projects to empower and assist the IT Support Manager with the support and delivery of ITservices to both internal and external stakeholders. DUTIES AND RESPONSIBILITIES The post holder must be able to: - Establish and maintain effective written and verbal communication … and maintain an understanding of policies and strategy. Assess the impact of these policies and strategies across the stakeholders IT systems and services assisting in the development of proposals for change where appropriate. Experience Prior experience as a servicemanager on on NHS technology projects … the development and support of IT systems Experience of taking a lead role in developing and implementing IT systems and services Good communication and problem solving skills more »
Sales Account Manager/Sales Executive IT Managed Services Solutions Monday to Friday – Hybrid – 1 day a week at HQ (Reading) Salary – up to £50,000 (DOE) + Uncapped OTE Excellent commission structure, personal development, fantastic working culture, ongoing training, endless development + Excellent Other … company benefits! Lucid Connect are working in exclusive partnership with a market leading IT Managed Services Provider to recruit this role due to expansion and ambitious growth plans. This represents an opportunity to join a well-established company who have an excellent team and very well recognisable … Service Desk and Managed Service solutions is absolutely essential, not just licences/hardware, someone who has a great understanding about the industry and services that are provided, and what is required by end organisations. Essential Skills and Experience Experience in a B2B sales roles who possesses excellent verbal more »
Blackpool, England, United Kingdom Hybrid / WFH Options
DWP Digital Careers
ITServiceManager - Live Service: Pay up to £36,545 p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is an exciting opportunity for an ITServiceManager to join … DWP's Product Support team and be part of a huge government department supporting over 20 million citizens every day. DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable … do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. In this ITServiceManager job: You will manage problems and issues effectively by monitoring them with a diverse range of stakeholders and collaborating to share information and more »
Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Delivery and Major Incident Management. The Sr. Manager, Global ITService Delivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide Service Delivery and MI Management more »
ITService Delivery Manager/Support Manager 2 days per week in Chesterfield, 3 days per week remotely Inside IR35 Gerrard White is currently seeking an ITService Delivery Manager/Support Manager for an initial three month more »
Corby, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
Position: Service Delivery Manager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated Service Delivery Manager to … join their IT team. In this role, you will oversee a team of four, ensuring the efficient delivery of ITservices across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a … working arrangement. Opportunity to contribute to a meaningful cause. Supportive and dynamic team environment. If you are passionate about delivering exceptional ITservices and want to be part of a charity making a difference, we would love to hear from you more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Xpertise Recruitment
Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for a new … challenge in your career? Do you have an excellent knowledge and passion for IT Security? Have you got experience of writing security policies and ensuring frameworks are adhered to? Do you have an excellent knowledge of Cyber Essentials, PCI DSS and ISO27001? Interested in working for an innovative … service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services, assuring critical operations Deliver advice and guidance to ensure the UK team is compliant with the group function Monitor compliance tools, reduce vulnerabilities and more »
Employment Type: Permanent
Salary: £65000 - £70000/annum Car Allowance & 15% Bonus
ITService Request Manager 💰£40,000 - £45,000 + Benefits ⏰Permanent 🎯Wigan – on-site ITService Request Manager - Wigan - Permanent A technology solutions provider is seeking an experienced Service Request Manager. The business are undergoing internal investment and changes with this role … a strong customer base within the UK and Europe. As the client base grows there is a requirement for a dedicated and focussed ITService Request Manager. As the Service Desk Manager, you'll be responsible for overall management of the ITIL Service Desk, providing support more »
through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the ITService Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be … of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your … and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous improvement mindset. Reporting to the Group IT Director, your insights and feedback will shape our IT strategy, ensuring our ITService Delivery function aligns seamlessly with our more »
Job Title: IT Field ServiceManager Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Managermore »
IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who … are looking for an experienced Infrastructure Manager to lead a small team comprising of offshore and in-house individuals. This is an exciting position working for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them. Your primary role will be more »
/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed ITService Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of 4-6 1st/… involve some shift work that covers 7 days a week between 8am and 8pm, although most weekend work is covered by the team. It is hybrid too. If you are seeking a new challenge or perhaps in a Lead Service Desk or supervisory role looking for a step … up then please get in touch with Karen at Jump IT in the first instance. Permanent role only, you must live within commuting distance of the Surrey offices. more »
a strong focus on security across the globe. Providing sector specific technology to provide tailored solutions. Your new role Responsible for managing Networking, IT Infrastructure, Cloud solutions and delivering end-user support to a range of desktop, mobile and business software applications. Leading with your expert knowledge of … lead in working with 3rd party vendors and the wider internal teams to support in consulting and the delivery of the company's IT strategy. What you'll need to succeed A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft more »