Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
AWD online
CustomerService Advisor/Spanish Speaker who is fluent in oral and written Spanish and English with a great combination of administrative, customerservice and organisational/planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in … communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a CustomerService Advisor who is fluent in oral and written Spanishand Englishwith a great combination of administrative, customerservice and organisational/… planning skills, as well as a good understanding of Microsoft Office. Working as the CustomerService Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the CustomerService Advisor you will be resolving customer complaints more »
CustomerService Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a CustomerService Advisor to be the first point of contact for customers and to be responsible for delivering excellent customerservice and ensuring … all customer orders are delivered as requested (on time, in full). Key Accountabilities Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and monthly … reports) Continuously improve the customerservice process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months CustomerService Experience in a busy customermore »
to join their team. This role is crucial to the implementation and optimisation of HubSpot CRM, this implementation includes Marketing Hub, Sales Hub, and Service Hub. If you are passionate about leveraging technology to enhance customer experience and drive business growth, we want to hear from you! Job … As a HubSpot Developer, you will be responsible for the full implementation, customisation, and optimisation of HubSpot CRM modules: Marketing Hub, Sales Hub, and Service Hub. You will work closely with my clients marketing, sales, and customerservice teams to ensure that their HubSpot environment is tailored … needs and optimised for performance. Key Responsibilities: HubSpot CRM Implementation & Configuration: Lead the full implementation of HubSpot CRM, including Marketing Hub, Sales Hub, and Service Hub. Configure and customise HubSpot CRM properties, workflows, pipelines, and integrations to align with business processes. Custom Development: Develop custom themes and templates for more »
Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a CustomerService Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customerservice to all customers. Role Type: Hybrid - minimum 2 days in the office Shift type: Mon-Friday 35 hours per week Work Location: Belfast. No on-site parking. No subsidised parking. About the role To ensure every Customer/Consumer receives excellent customerservice and … supplies significantly to ensuring client maintains its position as supplier of choice. To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction. Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation more »
Stonehouse, Gloucestershire, South West, United Kingdom
NES Fircroft
Role: Service Coordinator Based: Stonehouse, Gloucester, GL10 Duration: Temporary to permanent Rate: £30,000 - £33,000 (hourly rate equivalent) Hours: 7 hours 8/8.30am 4/4.30pm NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology … company. Service Coordinator Working as part of a friendly team in based in the Stonehouse Service Centre, GL10 you will be responsible for the handling and processing of customerservice requests and orders. Excellent CustomerService skills required and the ability to multi-task. … The Service Coordinator role involves the planning & scheduling of both field service resource and factory technicians, including reporting and invoicing to meet our customer requirements and achieve business targets. Accountabilities Supporting customer from initiation of the service request until completion. Providing customer with quotations more »
Employment Type: Contract
Rate: From £15.60 to £17.15 per hour Hourly Rate + holidays
Peterborough, Cambridgeshire, East Anglia, United Kingdom
iDPP
Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on-site position … that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical support and troubleshooting for a variety of IT-related … issues. Analyse and resolve technical problems efficiently and effectively. Respond to customer inquiries with professionalism and a high level of customer service. Ensure customer satisfaction through timely and accurate resolution of issues. Collaborate with team members to provide comprehensive support and share knowledge. Maintain detailed and accurate more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customerservice and support to users throughout our business. … Willmott Dixon? Our talented IT team have worked tirelessly throughout the last few years to provide the business with a best in class IT service that has kept the business running in the face of the challenges that have been thrown at us. They are a great team to … work with and would describe themselves as: - * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Not only are they a genuinely nice bunch of people, they are also passionate about ensuring that the business has the technical toolset that they need to more »
Ethelbert Road, United Kingdom Hybrid / WFH Options
Spencer Private Hospitals Ltd
a focus on digital applications and working as part of the IT Team at Spencer Private Hospitals. The IT Team provides a high-quality service, which is the first point of contact for all staff within the organisation and working alongside our collaborative Service Desk provision with our … expected to be flexible, alter activities and priorities as the need arises and handle all client requests for assistance in a responsive, professional and customer-oriented manner. The successful candidate will be guided through the Apprenticeship course throughout the length of the 13 month fixed term contract, on a … is a team player and willing to roll their sleeves up to ensure the integrity of our systems and to provide a first-class service to end users and colleagues, including that of the NHS. About us About Spencer Private Hospitals Spencer Private Hospitals recognise and value all of more »
Job summary The role of the e-RS administrator will be to provide a robust and professional service for patients and health professionals. The e-RS administrator will also develop his/her knowledge base to lead and manage specific e-RS worklist tasks. Where appropriate, and practical, the … post holder will also support other projects or pieces of work associated with modernising service delivery. Please Note: Vacancy may close early due to high numbers of applications Main duties of the job We are pleased to announce that we are recruiting for an e-RS Administrator within the … but a very friendly and inclusive place to work. We are looking for a dedicated and enthusiastic individual with excellent attention to detail and customerservice skills. Ability to prioritise their own workload as well as good knowledge of e-RS will be needed for this role. The more »
Sunderland, Tyne and Wear, North East, United Kingdom
Sellick Partnership
repairs, follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the … continuation of the customer journey Communicate directly with customers to resolve issues, working with construction and sales team where necessary Requirements of Administrator: Customerservice experience within a social housing/construction setting Ideally having worked within repairs or planned maintenance team If you are interested in … the above, and would like to discuss further, please contact Nyari Breslin at Sellick partnership Derby or click 'apply now'. CustomerService/Customer insight/asset administrator/asset administration/housing administrator/housing administration/customer contact coordiantor/Raising jobs/ more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
Exciting Career Opportunity: CustomerService Supervisor position in Newcastle upon Tyne!" Are you a CustomerService Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with more »
Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st … line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to provide first class customerservice while problem solving and dealing with … an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a key long-term partner more »
Broad Street, Greater London, United Kingdom Hybrid / WFH Options
Picture More Ltd
on a shift Rota Are you a tech-savvy problem-solver with a experience with D365 Sales and a passion for providing excellent customerservice? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone … 365. Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customerservice, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to … understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Onecom
days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise CustomerService Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the CustomerService Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customermore »
you will play an important integral role in the efficient day-to-day running of the DAFaid Contact Centre through the delivery of excellent customer service. Showing a desire to provide inspirational service whilst meeting customer demands. By the provision of a responsive, consistent, and high-quality … telephone service that delights Customers. Working continually to improve the quality of service delivered. Salary is £23,795.20 per year. Shifts fall Monday to Sunday between 6am and 10pm. 40 Hours per week. Key Accountabilities To play an important integral role in the efficient day-to-day running … of the DAFaid Contact Centre through the delivery of excellent customer service. Showing a desire to provide inspirational service whilst meeting customer demands. To demonstrate excellent customerservice skills whilst providing inspirational service whilst meeting customer demands. Demonstrating initiative, by managing workload effectively more »
for providing a range of operational procurement activities. Work alongside the team and assist in the provision of a cost effective, efficient and responsive service, ensuring customerservice levels are established and maintained to a high standard on a client/service provider basis. As instructed … category areas to deliver innovative opportunities to the member trusts. Lead multi-disciplinary network wide procurement project teams at all levels. Responsibility to ensure customerservice levels are established and maintained to a high standard on a client/service provider basis. Provide supplies and procurement support … network trusts across a range of purchasing and administrative duties, with responsibility for providing procurement project support to the network across a range of service areas. About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north more »
Service Desk Analysts x 2 Position 1 - 12 month fixed term contract Position 2 - Fixed term contract until 31st December 2024 (7 months) Salary: £27,000k-£28,350kpa Mon-Fri (Hybrid, 1 day in office) Based: Epsom Do you have experience providing high quality support for an IT Service … days over 5 years of service. Matched Pension contributions of up to 5%. IT Support *Respond to support requests received via telephone, Service Desk , email and face to face *1st/2nd line support desktop/application/telephony support *Responsible for ensuring Incidents and Requests are managed … in the out of hours on call rota (additional remuneration provided) Essential * 2years demonstrable experience of 1st and 2nd Line IT Support in a Service Desk environment, including: Application Support including (but not limited to): Office 365 Administration Office 365 Applications Active Directory SSO Knowledge OKTA Crowdstrike Zoom Video more »
a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customerservice experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »
Familiar with common software environments, including Windows 10, Windows 11, Microsoft Office, and macOS. Physical Capability: Able to perform tasks that require heavy lifting. CustomerService Skills: Excellent customerservice abilities. Health & Safety Compliance: Ability to adhere to Health & Safety guidelines. Desirable: - PC Imaging and Deployment more »
Familiar with common software environments, including Windows 10, Windows 11, Microsoft Office, and macOS. Physical Capability: Able to perform tasks that require heavy lifting. CustomerService Skills: Excellent customerservice abilities. Health & Safety Compliance: Ability to adhere to Health & Safety guidelines. Desirable: - PC Imaging and Deployment more »
Fixed Term Contract until 31st October 2025 Our Customer Experience directorate are now seeking a Housing Services Development Lead someone to facilitate the development and implementation of improved systems to provide a higher quality customer experience. You will ensure critical business learning from customer feedback is embedded … close partnership with Stonewaters project teams to deliver transformative change. So if you would like to contribute to our ambition to deliver a modern customerservice offering that embeds innovative technologies and operating principles, then we would be delighted to hear from you! The ideal candidate will: Be … passionate about delivering a high level of customerservice and learning innovative technologies and solutions. Have experience of service improvement and working in collaboration with others. Be able to deliver feedback and empower colleagues using a range of methods. Have good planning and organizational skills. Be a more »
as a keyholder for the property, carrying out facilities maintenance, maintaining equipment and keeping the premises clean and tidy whilst delivering a first-class service for customers booking the venue is required for a Schools Trust, based in Bristol, South West England. SALARY: £11.44 per hour + Benefits LOCATION … liaise with customers, delivering a professional and enjoyable leisure experience. Working as the Caretaker/Handyperson you will report to the Head of Business Service and will be responsible for holding keys to the Trust sites, opening and closing the facilities and managing bookings and equipment. The Caretaker/… Handyperson you will be passionate about delivering excellent customerservice and delivering solutions to problems that may arise during bookings and available to work evenings and weekends. DUTIES Your duties and responsibilities as the Caretaker/Handyperson will include: Holding keys to the premises Opening the premises before more »
Configuration Team Applicants must: Demonstrable experience of working with computerised patient administration systems (Rio) Demonstrable experience of working within the NHS IT support or customerservice experience Computer literate in Microsoft Office, including Excel and working knowledge of databases About us At Black Country Healthcare NHS Foundation Trust … building a high-calibre, diverse and inclusive mental health workforce. One that will give talented professionals like you the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities. The Trust is rated 'Good' from CQC (Care … This ambitious model is multi-agency and multi-disciplinary, opening the door for you to work in a collaborative and flexible way with partners, service users, carers and their families. Job description Job responsibilities The role of Digital Services is to promote and support the effective use of data more »
Livingston, West Lothian, United Kingdom Hybrid / WFH Options
Harvey Nash Plc
users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Essential Skills: You must demonstrate both excellent customerservice and communication skills. Ability to speak Italian to conversational/professional level Qualifications: Desirable: Associate's degree in computer related field or … and knowledge of computer software, such as configuration management software, desktop communications software, operating system software and Internet directory services software. However, any prior customer facing experience would suffice as training is provided. Verbal and written communication skills, problem solving skills, customerservice and interpersonal skills. Basic more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Harvey Nash
users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Essential Skills: You must demonstrate both excellent customerservice and communication skills. Ability to speak Italian to conversational/professional level Qualifications: Desirable: Associate's degree in computer related field or … and knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. However, any prior customer facing experience would suffice as training is provided. Verbal and written communication skills, problem solving skills, customerservice and interpersonal skills. * Basic more »