2 of 2 Contract Negotiation Jobs in Northern Ireland

and images follow best-practice and adhere to security baselines Ensure regular service delivery meetings are held, act as a key escalation point within the firm and feed into contract negotiation for renewed and enhanced services A bit about you The ideal candidate will have a proven background in information technology and will possess the following skills and More ❯

a seamless renewal experience. Key Responsibilities: Own and manage the renewal process for an assigned portfolio of customers. Engage with customers 120 days before their renewal date to discuss contract terms, value realization, and future needs. Prepare and present renewal quotes, proposals, and contracts using Salesforce and other tools. Collaborate with Sales, Customer Success Managers (CSMs) and Sales Engineers … SEs) to address customer questions or technical requirements. Proactively identify and address at-risk renewals, developing strategies to mitigate churn. Negotiate contract terms and pricing to ensure a win-win outcome for the customer and Black Duck Software. Log all activities, updates, and customer interactions in Salesforce to maintain accurate renewal records. Identify and pursue upsell and cross-sell … improvement. Requirements: Experience in account management, renewals, or customer success in a SaaS or technology environment. Proven ability to manage multiple accounts and prioritize tasks effectively. Strong communication and negotiation skills with a customer-centric approach. Experience with CRM systems such as Salesforce; familiarity with renewal tools like Clari is a plus. Analytical mindset with the ability to interpret More ❯