Customer Success Executive JBLE1 NI
- Hiring Organisation
- Iron Mountain
- Location
- Dungannon, Co. Tyrone, UK
understand organisational goals, partnering with key decision-makers to structure partnership strategies and service level expectations. Drive Retention and Revenue: Proactively manage the contract renewal process and negotiate pricing to ensure customer retention and identify new business opportunities within your assigned accounts. Resolve Escalations and Ensure Compliance: Research … Requests for Proposal (RFP). Analytical Problem-Solving: Proven ability to perform customer service analysis and make recommendations on appropriate pricing structures or contract requirements. Communication Excellence: Exceptional relationship management skills with the ability to use appropriate methods of persuasion when soliciting agreement from stakeholders. What We Offer (Benefits ...