1 to 3 of 3 ITIL Jobs in Aberdeenshire

maintaining excellent relationships with customers IT troubleshooting skills Delivering a consistent first-class service to customer Experience of working in a user support role ITIL Foundation V4 qualification (or working towards) Excellent customer service skills. Strong personal organizational skills. Self-motivated with the ability to multi- task and prioritize workload. more »

rota management Serving as the last internal point of escalation for technical or functional queries Managing incidents, requests, problems and changes in accordance with ITIL processes Carrying out capacity management, knowledge management and asset management in accordance with ITIL processes Planning and implementing changes in accordance with change management processes … technologies and demonstrable desire to stay current Problem solving skills Ability to be self-supporting and proactive Experience and understanding of working within an ITIL environment Relevant technical certificationssuch as Microsoft, VMware etc. Willingness to participate in an on call rota What Youll Get in Return: We are committed to more »

and procedures Experience of building and maintaining excellent relationships with customers IT troubleshooting skills Delivering a consistent first-class service to customer Awareness of ITIL processes and functions, Experience of working in a user support role Excellent communication skills Confidence working in different onsite environments Technical Certs/Offshore Certs …/Expenses ITIL Foundation V4 qualification or working towards Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to more »