1 to 25 of 48 ITIL Jobs in the East Midlands

the satisfaction of the customer Possess excellent customer communication skills Experience of producing and updating technical documentation to a high standard Experienced working within ITIL framework particularly around change control Excellent attention to detail, organisational skills and problem solving skills Strong team player with first-rate written and verbal communication more »

a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »

the resolution of major incidents and implementation of changes. Strong technical aptitude, with a passion for learning and driving improvement. Working knowledge of the ITIL framework Hold a full clean driving license as travel between group sites will be required. #BB1 more »

the busy IT Department. You will be an experienced team manager looking after the support and infrastructure team and will require technical skills in ITIL, ISO27001, Cyber Security, MS O365 including Power BI and the Power Apps Suite, Azure, VMWare, Networking and cloud computing. You will be responsible for the more »

to multi-task Excellent ITSM Toolset knowledge with the ability to extract and analyse date/reporting. ServiceNow knowledge would be a real advantage ITIL Foundation v3 minimum, preferably Foundation v4 Who are Jigsaw24 We put people first in a culture that’s reflected throughout our whole business. By respecting more »

systems, preparing reports and recommendations - Maintain and test effective contingency plans for system breakdowns, providing technical advice during emergencies - Ensure ICT services align with ITIL best practice guidelines - Maintain documentation for installations, configurations, and troubleshooting, following Change Management Procedures - Act as a technical mentor to support team members, providing relevant more »

and CI/CD pipelines. Understanding of security standards and optimal practices in data and software architecture. Relevant certifications include TOGAF, Azure Solutions Architect, ITIL, or their equivalents. Preferred: Extensive experience in solution design and architectural thinking. Sound knowledge of API and Integration architectures, encompassing legacy integration. Background in consultancy more »

Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional more »

and manage multiple projects simultaneously. Strong problem-solving skills and attention to detail. Relevant certifications in project management and IT service delivery (e.g., PMP, ITIL) are advantageous. *Please hit apply and I will be in touch more »

to, day by day operational needs Adept at avoiding service disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow Working Hours Consistency of work - 5 days per week Monday - Friday between the hours of more »

experience of working in an IT service environment Previous experience working with Microsoft Dynamics Experience of working with SLAs and KPIs Understanding of the ITIL framework Experience of working in a multi-site/retail environment What we'll do for you In a culture where hard work is recognised more »

information and apply critical thinking, possibly demonstrated by a university degree or equivalent, is important, as is attention to detail and accurate record-keeping. ITIL Foundation certification is advantageous. You must have excellent communication skills with a professional manner at all times, and be willing to travel (domestic and international more »

information and apply critical thinking, possibly demonstrated by a university degree or equivalent, is important, as is attention to detail and accurate record-keeping. ITIL Foundation certification is advantageous. You must have excellent communication skills with a professional manner at all times, and be willing to travel (domestic and international more »

needs you! Person Specification Qualifications Essential Educated to Degree level or equivalent Diagnostics systems experience of 4 years Desirable ECDL or modern IT equivalent ITIL Certified Previous Experience Essential Experience in either an IT support role or healthcare role involving significant time working with complex IT systems Experience of telephony more »

ensures the maximum availability, performance and utilisation of ICT systems for the Group. You will need to have experience of Information Technology Infrastructure Library (ITIL) service principles and processes with experience in ICT Service Delivery, in particular the areas of incident, request, and problem management. You should have excellent interpersonal … self, staff and teams in order to meet targets Advanced and accurate keyboard skills Knowledge & Experience Essential Evidence of continuing professional development Knowledge of ITIL service principles and processes and experience in ICT Service Experience of working with expensive ICT equipment and knowledge of configuration, testing and installation software, repair … clinical information systems and other software Education, Training & Qualifications Essential Educated to Degree education or equivalent level or equivalent experience delivering Digital services Desirable ITIL v.3 or later foundation certificate or equivalent experience Knowledge of the provision of health services Disclosure and Barring Service Check This post is subject to more »

Python, PL/SQL, C++) Knowledge of WMS and WCS An appreciation of networking and server infrastructure Operational experience within an automated distribution facility ITIL Foundation more »

experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training more »

skills and experience ? NVQ/BTEC/C&G Level 3 in an IT discipline essential or 3-5 years experience in IT, or ITIL Foundation certification. Understanding of warehouse operations and supply chain management. Technical Knowledge of Linux and Windows operating systems, SQL Databases In the nice to have more »

that process Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App This is an excellent opportunity to create a more »

of working to build strong internal relationships and understanding of customer/stakeholder needs Ability to plan, hold and follow up on meetings Desirable: ITIL Customer service experience Think you can make a difference? WE ARE your future. More details: Full time, permanent role - with hybrid working options Competitive salary more »

is crucial - this includes all elements of managing and motivating technical teams. Significant experience of project management in a technical management role. ITIL (Information Technology Infrastructure Library) certification. Experience with vendor negotiations and stakeholder communication is essential. Must have a solid understanding of the IT technologies in use and be more »

is crucial - this includes all elements of managing and motivating technical teams. Significant experience of project management in a technical management role. ITIL (Information Technology Infrastructure Library) certification. Experience with vendor negotiations and stakeholder communication is essential. Must have a solid understanding of the IT technologies in use and be more »

Previous experience within a similar role. - Experience of managing small teams. - Skills within service management in large IT environments. - Understanding of QMS systems i.e. ITIL/ISO 9001 or equivalent. - Good understanding of patching and cyber security measures applied within an enterprise environment. more »

Qualifications Essential Level 5 qualification in recognized IM&T field or equivalent experience in a role Evidence of post qualifying and continuing professional development ITIL qualification-foundation Access to transport at all times to cover on-call and site visits as part of the role Desirable CCNA or equivalent certification more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »