1 to 25 of 82 ITIL Jobs in the North West

unavailable About you Typically, has to have at least three to five years' experience within a similar role Basic understanding and experience within an ITIL environment Exceptional problem solving and analytical skills Previous experience of supporting software and interfaces such as, Windows 10, Office 365, Active Directory, Exchange Azure Experience more »

DHCP. Experience supporting server and storage hardware, preferably HPE. Strong analytical skills to quickly and accurately respond to reactive problems. Experience working in an ITIL environment, understanding end-to-end processes across the organisation. Benefits: Competitive salary and benefits. A collaborative and innovative work environment. Opportunities for professional growth and more »

comprehensive operational requirements and service designs. Financial Efficiency: Analyse system performance and provide reporting to identify significant cost-saving opportunities. Qualifications and Skills: Certifications: ITIL Foundation Certificate V3 (preferable) Certified Cloud Professional or equivalent Cloud Engineering experience Microsoft 365 Administrator Associate certifications (Modern Desktop, Messaging, Teams, Identity & Access, Security) Technical more »

/HND/Foundation Degree level qualification in an IT subject or equivalent experience Suitable education standard - A levels or equivalent Desirable Achievement of ITIL Foundation qualification at V3 Experience Essential Experience of desktop software & hardware configuration Experience of PC & peripheral hardware components Excellent understanding of Microsoft Office 365 products more »

of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes. Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring more »

SharePoint Telephony & Mobile Devices MS Office 365 CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable certification, Microsoft, ITIL, PRINCE2 or similar. As an individual you will be customer focused with a good customer facing/telephone manner, positive, and driven to resolve issues more »

systems Application Support Skills Good all round knowledge of IT Good appreciation of service excellence Desirable SQL Server 2008R2 & 2012 DBA Knowledge Familiarity of ITIL best practises Experience of working in a Service Orientated Environment Experience of supporting mobile workforce What we offer: 26 days holiday (plus bank holidays) Life more »

Excel or similar Basic Administration of Azure Active Directory Resourcefulness and problem-solving skills ITSM Software Although standouts will also have experience in: An ITIL qualification would be highly advantageous. Supporting Linux desktop and OS X Intune Office 365 8x8 or Twilio Halo ITSM If you are actively seeking your more »

Fortinet Backup administration, preferably Rubrik Implementing and managing VMware and Hyper-V virtualisation technologies Monitoring tools, such as LogicMonitor Atlassian administration Service Management/ITIL SaaS Application Management more »

Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. -Relevant IT Degree or commercial experience in a similar role. -Understanding of release more »

with all internal and external members of staff. Profile A successful IT Service Lead should have: Relevant experience and/or IT qualifications (CompTIA+, ITIL etc). Proven years of experience in a customer facing IT role. Strong technical understanding of a variety of IT services and devices (including Microsoft more »

Strong experience in delivering proactive IT Support. Establishing, securing and managing Office 365 and Azure platforms. Experience of working in regulated businesses or within ITIL\Cyber Essentials. Experience of Active Directory (In an O365 environment), Intune, AutoPilot, Defender, LAN & WAN, Routing, firewalls, email and web management systems, Wi Fi, AV more »

37.5 hours per week - 8:00 am - 4:30 pm What can you bring? Skills & experience: 10+ years in a technology service leadership role ITIL V4 certified Prior experience of working in a multi-site organisation and management of technology installations and service Prior experience of working within one of more »

including Hyper-V and VMWare Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. In return, you will be rewarded with ongoing training and career development in a friendly and enjoyable team more »

for: Proficient knowledge and hands-on experience with Windows, Virtualization, Servers, Storage, Networking, Internet, and Security. Possession of an ICT-related qualification, such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or attained certifications like CCNA, Microsoft Teams Administrator Associate, Azure Administrator Associate, VMWare). Exceptional customer more »

of quality and professionalism. • Excellent Time management skills. • Team Player – ability to work as part of the team to deliver operational excellence. • Awareness of ITIL methodologies and best practice. • Previous employment in a similar role. • Ability to show flexibility to help the changing needs of the team. • Adhere to company more »

troubleshooting, resolving issues, and communicating effectively with customers. Additional experience in the following would assist the successful candidate: Grafana, Prometheus, Windows Server knowledge, and ITIL certification. Job Offer *Estimated salary package of £65,000 to £75,000 per annum *Obtain further professional qualifications and training *Join a highly dynamic, talented more »

the NLTG Digital Support Technician Apprenticeship. Person Specification Qualifications and Education Essential Good general education - 3 GCSEs or equivalent including English Desirable Knowledge of ITIL Knowledge and Experience Essential Excellent computer skills General knowledge of: MS Office, Windows 10 Desirable Previous experience in an IT support role Experience in a more »

Degree or equivalent Formal project management qualification (PRINCE2 Practitioner or MSP Foundation) or ability to demonstrate substantial experience and success in delivering projects Desirable ITIL Foundation qualification Experience Essential Specialist experience of managing a series of complex, large inter-related projects or substantial clinical experience for those projects requiring clinical more »

Knowledge of current issues within health/social care settings Knowledge of Systm One configuration Knowledge of Test Scripts and system testing Use of ITIL in a work environment Experience Essential Experience of training and/or sharing knowledge Experience of working in a busy environment and dealing with all more »

oWorking in a technical environment with a Service Desk and associated tools Desirable oDelivering continual service improvements oWorking within an environment that applies the ITIL Service Management framework oWorking in the NHS Knowledge Essential oWorking knowledge of the NHS oUnderstanding of application purposes and requirements in a clinical environment (e.g. more »

and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange, Office 365, Windows 10/11, VPN Familiarity with basic networking more »

Identify improved ways of working What we are looking for in our ideal Service Desk Analyst: GCSE level or equivalent in Maths and English. ITIL V3/V4 Qualification, MCP or equivalent qualification (Desirable). In depth knowledge of industry standard products including Windows 10, Android, IOS, MS Office. Networking more »

full days – for P1/P2 incidents only) Experience required Minimum 3+ years’ experience of working within a Technology Infrastructure engineer role or similar. ITIL Foundation would be highly desirable. A keen interest & understanding of Infrastructure technologies is advantageous. Training and relevant certification would be provided. Technical Competencies Server Virtualisation more »

/Cyber security skills would be great, but are not essential. Any experience working in the legal sector would be advantageous. Certifications such as ITIL If you like what you see and are keen to apply, please do so via the advert and send through your CV. more »