Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Reed Technology
the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds if required Escalation ticking to other areas of the team when required Handle all queries and more »
SN3, Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Artis Recruitment
accordingly. Troubleshoot within End User Computing, Networks and Applications problems, diagnose and solve hardware/software Incidents/problems in line with the agreed SLA’s. To follow up on ticket statuses to requestors and communicate progress promptly. Arranging external support with the third-party vendors where issues cannot be more »
Employment Type: Permanent
Salary: £25000 - £28000/annum + Remote Working & Excellent Bens
Working as part of the wider team to ensure that end users receive exemplary levels of customer service, working to mandated KPI’s and SLA’s. Reporting to the Site Operations Manager, you will work towards achieving enhanced service levels for all software, hardware, and systems improvement, ensuring that issues more »
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Morson Talent
RRC Team and act as an escalation point when required. Work closely with centralised functions to ensure we continue to meet our customer's SLA and performance requirements. Schedules the work of direct reports, taking account of individuals' strengths and the requirements of the work. Ensure team members remain suitably more »
Devizes, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Oakford Technology
1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per more »