1 to 5 of 5 Service Desk Analyst Jobs in Wales

About The Role IT Service Desk Experts - were looking for you! IT Service Desk Analyst CaerphillyHead Office £23,795 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like … And if youre driving to our Caerphilly office, our free on-site car park will save you a fortune. Your role as an IT Service Desk Analyst at phs Group: Youll be supporting our end users with service requests and incidents, either via telephone, email, or more »

Service Desk Analyst Are you looking for a role with flexible hours? Are you looking for a role that can work around your lifestyle? If so… We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a … have the ability to manage and prioritise your own workload, with a pro-active attitude towards investigation and resolution of incidents. Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified … and implemented. Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests. Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with more »

IT Service Desk Analyst | 1st Line | Cardiff | Up to £27,000 Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role, is required by a leading law firm in central Cardiff. You must be … at top end if worked for a law firm) + benefits. To apply press apply now or send your CV to matthew.leach @ circlerecruitment.com Keyworks - Service Desk/Helpdesk/IT Support/1st Line/Cardiff Circle Recruitment is acting as an Employment Agency in relation to this more »

Service Desk Analyst - 5 days on site We are looking for an experienced Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone … the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front … of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users more »

Are You A Tech Troubleshooter Extraordinaire?! If so look no further! We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a full time, permanent basis. Marston Holdings are continually expanding, and part of our growth is our Technology side … analysts are the first point of contact for customer support requirements and will be dealing with alerts from our monitoring systems. Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified … and implemented. Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests. Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with more »