Technical Support Analyst Jobs

1 to 25 of 70 Technical Support Analyst Jobs

Technical Support Analyst

Norwich, England, United Kingdom
VoiceHost Limited
services, while maintaining our commitment to providing functionality without substantial upfront costs. Role Description This is a full-time on-site role as a Technical Support Analyst at VoiceHost Limited, located in Norwich. The Technical Support Analyst will be responsible for providing technical support to customers, troubleshooting issues, and ensuring customer satisfaction. The day-to-day tasks include handling customer inquiries, diagnosing and resolving technical problems, and providing guidance on product usage and features. The Technical Support Analyst will also collaborate with the development team to identify … and report bugs or system issues. Qualifications Analytical Skills, Technical Support, and Troubleshooting Customer Support and Customer Satisfaction Excellent communication and interpersonal skills Ability to work well under pressure Strong problem-solving abilities Experience in the telecommunications industry is a plus Knowledge of VoIP technologies and protocols more »
Posted:

Senior Technical Support Analyst

London Area, United Kingdom
Burman Recruitment
Position - Senior Technical Support Analyst Working Setup - Hybrid Location - London Salary - Up to £57,000 Burman Recruitment are working with a large housing association based in London seeking a Senior Technical Support Analyst to join their IT Team! Role Responsibilities Third-Line Application Support: Providing senior-level third-line support for users across various business applications utilised by the organisation. Change Requests: Assessing change requests assigned to the Software Support Team and collaborating with system owners to ensure clear understanding of requirements. Application Management: Taking ownership of one or more critical … business applications throughout their lifecycle, including coordinating and overseeing upgrades. Relationship Management: Managing the day-to-day relationship with business owners and technical support teams of software suppliers for applications under your purview. Complex Incident Resolution: Troubleshooting complex incidents and addressing service and change requests through the appropriate more »
Posted:

Senior Technical Support Analyst REMOTE

GU14, Farnborough, Hampshire, United Kingdom
Hybrid / WFH Options
Hampshire Recruitment Service
independent IT reseller providing IT security products and services to a wide variety of customers in the UK and Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will … work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established yet expanding company that continue to drive their success and increase their market share. Salary £35.000+ (neg) Comprehensive benefits Remote Head office: Farnborough Overview: The … Technical Services team provide a wide range of services to their customers, providing both proactive and reactive technical support as well as implementing new technical solutions and, on completion, ensuring an efficient and complete transition into BAU operation. In this role as part of the technical more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Generous benefits
Posted:

Technical Support Analyst – Trading Systems – FIX – 1st Line

London Area, United Kingdom
Kite Human Capital
Technical Support Analyst – Trading Systems – FIX – 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a … competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a front-office environment, so a similar experience previously is a plus. Requirements · Proven … Good SQL experience. Great opportunity to join a leading brand in Financial Services, in a company that offers a clear career path in the support function. If you feel like you match the above and would like to hear more, please apply within. Technical Support Analyst more »
Posted:

ICT Technical Support Analyst

Birmingham, United Kingdom
Birmingham Women's and Children's NHS Foundation Trust
of a range of ICT related issues for the Birmingham Women's and Children's NHS Foundation Trust. The post holder will primarily provide analyst support for mobile and static devices involving deployment, hardware, software applications and related technologies that underpin the delivery of patient care. They will … also support the Taurus EPR programme deployment and maintenance of any related end user device equipment. To attend sites the postholder will use a trust owned van and be responsible for its upkeep of cleanliness and fuel which will be reimbursed via trust expenses. The job is to provide … more visible and improved onsite support for Trust staff. They will look to increase first-time fix rates and reduce the current waiting time for an engineer to attend site and resolve technical issues. Main duties of the job The postholder will be supporting a broad range of more »
Employment Type: Permanent
Salary: £25147.00 - £27596.00 a year
Posted:

Technical Support Analyst

United Kingdom
Hybrid / WFH Options
Generis
Company: Generis Enterprise Technology Limited Job Title: Technical Support Analyst/Support and Development Liaison (Remote) Location: Remote – UK Contract Status: Full-time/Permanent Staff About us Generis is a fast growing and successful UK-headquartered developer of world-class Content and Regulatory Information Management … testing tools for processing and validating large data migrations. To fulfill this role, you will have the following attributes: Must-have: Experience in IT Support: A proven track record in a previous IT support technical role, demonstrating the ability to effectively troubleshoot and resolve customer issues. Familiarity … systems like Freshdesk, JIRA, Zendesk. Effective Communication Skills. Strong written and verbal communication skills are essential, as this role involves daily interaction with both technical and non-technical teams within the company and external customers. Customer-Centric Approach: A dedication to providing exceptional customer support and a more »
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Orlinda, Tennessee, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Franklin, Kentucky, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Murfreesboro, Tennessee, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Adairville, Kentucky, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Gladeville, Tennessee, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Auburn, Kentucky, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Watertown, Tennessee, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Franklin, Tennessee, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Bethpage, Tennessee, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Liberty, Tennessee, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Woodburn, Kentucky, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Ridgetop, Tennessee, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Allensville, Kentucky, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Mitchellville, Tennessee, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Goodlettsville, Tennessee, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

White House, Tennessee, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Scottsville, Kentucky, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Hartsville, Tennessee, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Adolphus, Kentucky, United States
Hybrid / WFH Options
Servpro Industries, LLC
health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone … and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users. Major Duties and Responsibilities Provide user support for SERVPRO applications provided for the … Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates. Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems. Utilize a Ticket Management Software to manage and maintain more »
Employment Type: Permanent
Salary: USD Annual
Posted:
Technical Support Analyst
10th Percentile
£24,000
25th Percentile
£26,250
Median
£30,000
75th Percentile
£55,000
90th Percentile
£55,696