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highly adept problem-solving skills to join our amazing team of Technologists. In this role, you will provide end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. The successful Service Desk Analyst will "see the world through the eyes of the customer" delivering world class desktop support and end-user server … desk, through creative thinking and optimization of service desk processes. What you will do: Provide Level 2 - 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. "See the world through the eyes of the customer" delivering world classdesktop support for all client issues while responding to Level 2 - 3 service … resets and Group Policy application. Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device Management (MDM) Project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services. Creation and administration of user accounts on all group technology supported systems. Work closely with other IT teams to ensure More ❯

recurring issues. Qualifications A bachelor's degree in a related field such as Computer Science, Information Technology, Engineering, or a similar discipline or equivalent experience. Required Skills Operating Systems: Windows, MacOS, Linux Directory Services: Azure Active Directory (Azure AD/Entra), Active Directory IT Administration and Networking: Office 365 Administration, TCP/IP, DNS, DHCP, VPNs, Remote Access IT … Endpoint Protection, Multi-Factor Authentication (MFA), Compliance and Auditing Scripting and Automation: PowerShell, Batch Scripts, Bash, Python, Automation frameworks Specialised Applications: Dynamics 365, CRMs Preferred Skills Advanced troubleshooting for Windows OS (Desktop and Server) Office 365 Hardware assembly/repair Network deployment/configuration Cloud-based systems (Office 365, SharePoint Online) Physical networking (LAN, WAN, TCP/IP, Cat … Microsoft Exchange Online O365, Intune and Mobile Device Management (MDM), WSUS administration, anti-virus solutions Cisco VPN Client, Mimecast Email Security, NAS devices/storage. Experience Substantial experience with Windows OS Azure/Cloud technologies AD management Microsoft Office applications Helpdesk support Fast Ethernet Gigabit switches/routers Server management (virtualised systems), local networks/internet protocols (TCP/ More ❯

recurring issues. Qualifications A bachelor's degree in a related field such as Computer Science, Information Technology, Engineering, or a similar discipline or equivalent experience. Required Skills Operating Systems: Windows, MacOS, Linux Directory Services: Azure Active Directory (Azure AD/Entra), Active Directory IT Administration and Networking: Office 365 Administration, TCP/IP, DNS, DHCP, VPNs, Remote Access IT … Endpoint Protection, Multi-Factor Authentication (MFA), Compliance and Auditing Scripting and Automation: PowerShell, Batch Scripts, Bash, Python, Automation frameworks Specialised Applications: Dynamics 365, CRMs Preferred Skills Advanced troubleshooting for Windows OS (Desktop and Server) Office 365 Hardware assembly/repair Network deployment/configuration Cloud-based systems (Office 365, SharePoint Online) Physical networking (LAN, WAN, TCP/IP, Cat … Microsoft Exchange Online O365, Intune and Mobile Device Management (MDM), WSUS administration, anti-virus solutions Cisco VPN Client, Mimecast Email Security, NAS devices/storage. Experience Substantial experience with Windows OS Azure/Cloud technologies AD management Microsoft Office applications Helpdesk support Fast Ethernet Gigabit switches/routers Server management (virtualised systems), local networks/internet protocols (TCP/ More ❯

The preferred candidate will have a range of knowledge and experience in the administration of a service based on Cisco and Microsoft products, and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V), while also having an understanding and interest in Linux (Ubuntu/CentOS) and a desire to … career development and providing opportunities to progress. Your Role and Responsibilities. Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V and Containerization Have excellent knowledge of Windows Server Environments, from Server 2003 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support; Have a strong working knowledge of Linux system administration … include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 7 and 10 workstations. Good knowledge of the configuration, maintenance and installation of Commercial off the Shelf (COTS) software applications. Extensive knowledge of Windows domain architectures, Active Directory More ❯

The preferred candidate will have a range of knowledge and experience in the administration of a service based on Cisco and Microsoft products, and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V), while also having an understanding and interest in Linux (Ubuntu/CentOS) and a desire to … career development and providing opportunities to progress. Your Role and Responsibilities. Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V and Containerization Have excellent knowledge of Windows Server Environments, from Server 2003 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support; Have a strong working knowledge of Linux system administration … include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 7 and 10 workstations. Good knowledge of the configuration, maintenance and installation of Commercial off the Shelf (COTS) software applications. Extensive knowledge of Windows domain architectures, Active Directory More ❯

Intune (MDM Management) services and SharePoint. Experience managing SaaS platforms, e.g., business communication platforms, intranet, ATC. Experience managing Cisco switches and routers. Knowledge of operating systems such as Microsoft Windows Server, including NLB and clustering. Experience managing Azure Conditional Access policies, Active Directory, and Virtue Desktop, primarily Virtual Machine Infrastructure. Knowledge of Teams cloud telephony systems. Experience troubleshooting networking … protocols and technologies such as TCP/IP, DNS, DHCP, Firewalls, TCP/IP routing, LAN, WAN. Knowledge of ITSM Frameworks. Strong knowledge of Microsoft Windows 11, Microsoft Exchange Server, Office 365, SharePoint, AzureAD, LAN, Internet access, firewalls, and Exchange/Office 365. Knowledge of Hyper-V and VMware ESX. Knowledge of backup and DR services (Backup Exec, Datto … Azure). Experience with Active Directory/Entra ID, creating and managing accounts and policies. Knowledge of iSCSI/Fibre channel Storage Area Networks, such as EMC. Proficiency in Windows Script Host, VBScript, PowerShell. Relevant IT qualifications such as MCSA/MCITP: Server Administrator/VCP are advantageous. Hardware troubleshooting skills for diagnosing issues with computers, printers, and other More ❯

IT, users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve as the escalation point for complex incidents and application issues, driving resolution end-to-end. Collaborate … and governance. Hybrid working (Working from home, office, and potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows 10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging and deployment knowledge. … EPOS technology/PEDs/PDQs/Tills; experience with SaaS POS solutions is advantageous. PCI/P2PE knowledge is advantageous but not essential. Jamf Pro experience. Understanding of Windows servers and AWS. Experience with NewStore or similar POS systems. Key Skills: 2+ years supporting over 200+ users. Excellent communication skills, capable of translating complex technical issues for non More ❯

integrate with the core systems Working alongside architects and project teams to implement new technologies and systems Key skills/experience: Significant experience in supporting an IT infrastructure Microsoft Windows server build, support, troubleshooting and upgrading (all versions) Linux server build, support, troubleshooting and upgrading (all versions), including Puppet WhatsUp Gold management and response of alerting Azure, Microsoft Office … backup, business continuity and tape management, ideally in NetBackup and AvePoint TrustLayer e-mail-archiving management, configuration, support and upgrades Microsoft Exchange management, build and business continuity Advanced Microsoft Windows desktop troubleshooting Storage area network configuration and management, based on fibre channel Fabric Switch management Hardware build, management and troubleshooting of HP systems Microsoft Active Directory DNS and Group More ❯

Excellent communication and customer service skills.• Working to ITIL standards, this includes Change Management. You will also need delivery experience of the following key technologies: • Citrix VaaD solutions• Microsoft Windows Server Operating Systems (2012R2-2022).• Microsoft Exchange Server 2010-2019.• Microsoft Windows Hyper-V/VMware vSphere and vCentre.• Microsoft Active Directory, Windows Server, and More ❯

with experience in implementation and support services. In-depth knowledge of Microsoft domain infrastructure, including Active Directory, Group Policy, and DNS. Experience in the implementation, upgrade, and migration of Windows Servers, as well as troubleshooting support and general administration. Hands-on experience with virtualization technologies such as VMware, Citrix, and Hyper-V, including their setup and management. Experience with … experience with security software and tools. Experience with PC roll-outs and upgrades. Experience with mobile device support. Skills: Expertise in VMware and virtualized technologies. Server management experience with Windows Server OS 2016, 2019, and 2022, including on-premises Exchange. Proficiency with Microsoft 365, Intune, and Exchange Online. Experience with HP host and SAN technologies. Network management skills, particularly More ❯

Microsoft Intune (MDM Management) services and SharePoint. Experience managing SaaS platforms, e.g., business communication platforms, intranet, ATC. Experience managing Cisco switches and routers. Knowledge of operating systems like Microsoft Windows Server, including NLB and clustering. Experience managing Azure Conditional Access policies, Active Directory, and Virtual Desktop infrastructure. Good knowledge of Teams cloud telephony systems. Troubleshooting networking protocols and technologies … such as TCP/IP, DNS, DHCP, Firewalls, LAN, WAN. Knowledge of ITSM Frameworks. Strong knowledge of Microsoft Windows 11, Microsoft Exchange Server, Office 365, SharePoint, AzureAD. Experience with Hyper-V and VMware ESX. Knowledge of backup and disaster recovery services (Backup Exec, Datto, Azure). Active Directory/Entra ID management skills. Knowledge of storage area networks like More ❯

members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs, including … IT Support or 2nd/3rd Line roles. Experience of mentoring/supporting junior members of the team. Experience of: Microsoft 365 including Exchange, Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best practices. Strong troubleshooting, diagnostic, and customer service skills. Experience with hardware More ❯

technologies integrate with the core systems- working alongside architects and project teams to implement new technologiesand systems Key skills/experience: - significant experience in supporting an IT infrastructure- Microsoft Windows server build, support, troubleshooting and upgrading (all versions)- Linux server build, support, troubleshooting and upgrading (all versions),including Puppet- WhatsUp Gold management and response of alerting- Azure, Microsoft Office … backup, business continuity and tape management, ideally in NetBackup and AvePoint- TrustLayer e-mail-archiving management, configuration, support and upgrades- Microsoft Exchange management, build and business continuity- advanced Microsoft Windows desktop troubleshooting- storage area network configuration and management, based on fibre channel- Fabric Switch management- hardware build, management and troubleshooting of HP systems- Microsoft Active Directory DNS and Group More ❯

based upon Microsoft and VMware products, having deployed virtual infrastructure within vSphere, and also within containers such as Tanzu Kubernetes, along with an extensive understanding and experience of associated Windows-based technologies. A working knowledge and understanding of Linux, as well as other common back-end technologies such as SQL Server, networking (CISCO), and storage (NetApp), with the flexibility … in Defence. Excellent knowledge of virtualisation platforms such as VMware vSphere. Excellent knowledge of VMware vSAN, NSX-T and VCF. Excellent knowledge of locking down environments. Excellent knowledge of Windows Server environments, from design to implementation and support, including: AD and GPO configuration DNS and DHCP Monitoring, Anti-Virus, and backup tooling. Good knowledge of Tanzu Kubernetes including the … environments including security boundaries and rulesets. Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. BASIC QUALIFICATIONS: Microsoft and VMware Certifications. Agile Foundation & Practitioner Certifications ADDITIONAL ATTRIBUTES: Comfortable spearheading a team, leading and setting an example for other team members More ❯

Nutanix, HyperV, Microsoft Azure, AWS, and Google Cloud Platform. WHAT YOU'LL BRING: Extensive experience in IT infrastructure support and administration. Strong technical knowledge in Microsoft 365, Google Workspace, Windows OS, Active Directory, Backup and Disaster Recovery. Proficient in Identity and Access Management platforms (e.g., Entra ID, Okta). In-depth understanding of server technologies, enterprise storage, network protocols More ❯

lead cross-functional security initiatives. Manage third-party vendors to ensure compliance and security standards. Educate teams and promote a security-first culture. Experience and Qualifications Microsoft infrastructure expertise: Windows Server, Active Directory, Microsoft 365, Azure. Networking: LAN/WAN/WIFI, TCP/IP, Cisco firewalls, switches, routing. Database management: SQL Server basics. Virtualization: VMware vSphere, ESXi, vCenter. More ❯

Enable As our Senior IT Support Engineer , you’ll be the escalation expert—leading on all things infrastructure and supporting mission-critical systems. You’ll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence. Core Responsibilities: Windows Desktop & Server Management : Covering ADDS, DHCP, DNS, File Services, RDS More ❯

mentoring opportunities. The Role Design, deploy, and maintain IT infrastructure, including servers, storage, networking, and cloud environments. Lead infrastructure projects, ensuring alignment with company technology and business strategies. Manage Windows and Linux-based systems, virtualization platforms (VMware, Hyper-V), and cloud services (365 & Azure). Oversee network security, firewalls, VPNs, and cybersecurity measures to ensure compliance with banking regulations. … work under pressure with an analytical mindset and persistence in solving challenging problems. Experience in a smaller corporate environment ( Technical skills include experience with complex infrastructure spanning multiple sites, Windows Server 2016-2025, Azure Cloud/Azure AD/SSO/MFA, VMware (ESXi, vCenter), Hyper-V, Active Directory, Group Policy, SCCM, PowerShell scripting, Microsoft Intune, Exchange Online/ More ❯

security to server virtualisation and cloud platform improvements. It’d be great if you have... • Strong Microsoft knowledge; Azure AD, Intune, Entra, O365, Endpoint Manager • Experience supporting server platforms (Windows Server, Exchange, SharePoint) • Virtualisation (VMware, Hyper V, or Proxmox) and scripting (PowerShell) • Solid networking knowledge – DNS, DHCP, routing, firewalls, web filtering • Experience supporting telephony platforms in a business environment More ❯

security to server virtualisation and cloud platform improvements. It'd be great if you have Strong Microsoft knowledge; Azure AD, Intune, Entra, O365, Endpoint Manager Experience supporting server platforms (Windows Server, Exchange, SharePoint) Virtualisation (VMware, Hyper V, or Proxmox) and scripting (PowerShell) Solid networking knowledge - DNS, DHCP, routing, firewalls, web filtering Experience supporting telephony platforms in a business environment More ❯

part-time person for an initial estimated POP of 1 yr, but will also accept one full time person for an initial estimated POP of 6 months. WORK REQUIREMENTS: Windows Systems Engineering Support HRR; N The Contractor shall work on a small team responsible for operation and maintenance (OandM) of a medium-sized integrated information system (IS). The … Contractor shall serve as the primary POC when installing, configuring, testing, and maintaining software and hardware related to Windows services/functions; to include Windows Server 2016/2019/2022, Windows 10 client, AD, WSUS, and GPO. The Contractor shall perform related software updates and upgrades. The Contractor shall maintain related system documentation such as Standard … Operating Procedures (SOPs)s, job aids, or similar The Contractor shall create and maintain current knowledge of Windows-related trends and issues including current emerging technologies and best practices. The Contractor shall act as a technical consultant. The Contractor shall provide Tier 1, Tier 2, and Tier 3 level support for incident or problem management, in relation the Sponsor More ❯

fast-growing and innovative organisation in the search for an experienced IT Support Engineer to join their team in Cambridge. Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Troubleshoot hardware, software, and network problems (both face-to-face and remotely) Resolve escalated support tickets with a customer-focused approach Support onboarding processes, including … and wider IT engineering needs across the business About You Minimum 3 years' experience in IT support, ideally in a 2nd Line role Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory Experience with ITSM tools (e.g. ServiceNow, Freshworks, Zendesk) Certifications (CompTIA, Microsoft, ITIL) Networking knowledge (DNS, DHCP, VLANs, Firewalls, routing) Teams Telephony integration & PSTN More ❯

design and implementation of new systems and improvements, helping to evolve the IT estate as the business scales. Key Responsibilities Provide 2nd and 3rd line support across Microsoft 365, Windows, and desktop environments Lead the delivery of infrastructure and systems projects (e.g. M365, Teams, device management) Design, implement, and manage core Microsoft services – Exchange, SharePoint, Intune, Azure AD Troubleshoot … teams to deliver effective, user-focused solutions About You 3+ years’ experience in 2nd/3rd line support or a similar IT infrastructure role Strong knowledge of Microsoft 365, Windows 10/11, Azure AD, and Teams Demonstrated experience leading technical change and systems improvement projects Comfortable working across the full IT lifecycle – design, delivery, support and optimisation Familiarity More ❯

AD (Entra)/Local AD - Windows Server, Active Directory, Hyper-V and high availability failover clustering - PowerShell scripting and automation - SD-WAN - SAN Storage: (e.g., HPE Nimble) - Microsoft Windows Server OS - IaaS (Windows/Linux) Desirable experience - IT/Related Degree - Microsoft O365 Administrator - Microsoft Azure Administrator - CCNA - MCSA/MCSE - ITIL Foundation V3+ - AWS - Sentinel - Logic More ❯

Background on Dataconnectivity At DataConnectivity, we deliver tailored managed IT solutions powered by trusted Microsoft technologies, including Microsoft 365, Windows 10/11, and the latest Microsoft Security Suite. Our mission is to empower small and medium-sized businesses (SMBs) by transforming their IT infrastructure into scalable, secure, and cost-effective systems. We help our clients boost productivity, streamline … setup and refurbishment of existing Be able to go to customer sites to provide assistance when required Gain & Maintain working knowledge across the following technologies and solutions: Microsoft 365, Windows Server, Exchange Online, SharePoint Online Microsoft 365 Fundamentals Qualifications + Azure AD, Intune, Autopilot Windows 10/11, Hyper-V, Virtual Machines SQL Server, AWS Lightsail 3CX VoIP … talking on the phone Experience managing client expectations and handling escalations calmly and professionally Very IT literate, and a strong knowledge of Microsoft 365 ecosystem Hands-on experience with Windows Server and Windows 10/11 operating systems Some understanding of networking concepts – TCP/IP, DNS, DHCP, VLANs, WAN/LAN, VPNs Desirable Familiarity with Azure AD More ❯