Amazon Connect Technical Architect
- Hiring Organisation
- Gazelle Global Consulting Ltd
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contract
Amazon Connect, Lex, Lambda, Kendra, Bedrock (GenAI) and broader AWS AI/ML services. Ensure real-time and post-call data capture, enrichment, and analytics using Amazon Connect analytics and intelligence features, including Contact Lens for transcription, sentiment, and quality insights, Call recording, monitoring, and reporting Ensure analytics solutions meet ...