1 to 4 of 4 Contract Remedy ITSM Jobs

meets their needs. In-depth experience with ITIL configuration management processes and best practices Knowledge of configuration management tools such as ServiceNow, BMC Remedy Proficiency in Scripting and automation tools to support configuration management processes. Experience with infrastructure configuration management using tools like Ansible, Chef, Puppet, SaltStack etc. more »

Relevant experience in Problem Management. Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work more »

incidents, problems and events. Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service Produce management reports from ITSM data Performing or arranging software rebuilds following system failure. Supporting the deployment of software configurations. Support of a 24/7 shift pattern, including … processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of more »

For our customer, a major financial services organisation based near Zurich we are seeking a Splunk/DevOps Engineer for an initial short term contract that can extend or become a permenant role Qualifications: . Minimum of 2 years in more »