1 to 25 of 340 Permanent Customer Service Jobs in the South East

Introduction: Wipro Financial Outsourcing Services Ltd (WFOSL) is looking for a dedicated and customer-focused individual to join our team as a Junior Customer Service Representative. As the first point of contact for our clients, you will play a crucial role in providing exceptional service and … related inquiries and concerns. Your strong verbal and written communication skills, empathy, and good judgement will be instrumental in ensuring a positive and satisfactory customer experience. We will ensure training on pensions products and processes to enable you to thrive in your role. This role will be required to … be providing business and technology process outsourcing services and providing end to end front and back-office operations support. Your Benefits: As a Junior Customer Service Representative, you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. Responsibilities: Act more »

IIntroduction: Wipro Financial Outsourcing Services Ltd (WFOSL) is looking for a dedicated and customer-focused individual to join our team as a Senior Customer Service Representative, specialising in pensions. As the first point of contact for our clients and beneficiaries, you will play a crucial role in … providing exceptional service and support for pension-related inquiries and concerns. Your strong communication skills, empathy, and in-depth knowledge of pension products and processes will be instrumental in ensuring a positive and satisfactory customer experience. This role will be required to work from office for 5 days … be providing business and technology process outsourcing services and providing end to end front and back-office operations support. Your Benefits: As a Senior Customer Service Representative, you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. Responsibilities: Act more »

Customer Success Manager Fire Detection & Security Systems Job Title: Customer Success Manager Fire Detection & Security Systems Industry Sector: Customer Service, Customer Service Manager, Office Manager, Customer Service Executive, Sales Office Manager, Fire Detection, Security Systems, Fire Protection, Passive Fire, Building Management Systems … Systems, CCTV, Telecoms, Intruder Alarms, Door Access, M&E Contractors, Electrical Contractors Location: St Albans Remuneration: £35,000 - £40,000 Benefits: Pension, death in service, 25 days annual leave The role of the Customer Success Manager Fire Detection & Security Systems will involve: Customer Success Manager position dealing … with the design, supply & installation services of fire & security systems Leading the customer success team, supporting with the day to day activities, assisting with general administrative duties and ensure departmental KPIs are met Ensure the delivery of exceptional customer service from across the department Review current processes more »

Job role: Customer Excellence Manager Location: New Milton Hours: Monday to Friday – 9am to 5pm Salary: up to £35k per annum plus benefits The Job Role As a Customer Excellence Manager, you will contribute to our vision by delivering a frictionless experience whereby customers can effortlessly connect with … us through a channel of their choice and expect a First Contact Resolution: · Leading, coaching and motivating a team of Property Service Specialists to deliver outstanding performance in all areas of the department. · Ensuring the team provide first class customer service putting customers at the heart of … what we do and delivering a positive customer experience that results in a First Time Resolution wherever possible. · Role modelling high levels of customer service and professionalism at all times. This role reports to the Head of Customer Excellence and has up to 20 reports. Main more »

A position has become available to join a very well-respected software as a service provider with a family feel based in Milton Keynes. Our client is a leader in the health & safety software sector, and they're looking for a Customer Service Account Manager to join … their team. Role Overview As a Customer Service Account Manager, your responsibilities will include: Excellent communication, both verbal and written Administration duties Setting up new accounts Building relationships with existing and new clients Advising the different services available Responding to enquiries within the stated SLA Benefits 28 days … holiday plus 3 extra days for Christmas break Great working environment Free parking The flexibility of working remotely when needed Essential Skills Excellent customer service experience Working experience with Microsoft packages Confidence on the telephone Keen to gain experience and knowledge within the industry Desirable Skills Previous experience more »

Job role: Customer Service Specialist (Property Management) Location: New Milton - Hybrid Hours: Monday to Friday – 9am to 5pm Salary: up to £23,571 per annum plus benefits The Job Role As a Customer Service Specialist, we are looking for customer service professionals with excellent … helpful, and efficient support to internal departments specifically Property Managers in line with agreed guidelines and standards. This role reports to one of our Customer Excellence Team Leaders, working within a team of up to 14 colleagues and provides scope for progression to a Property Manager. Internally this role … will be called a Property Services Specialist. Main Responsibilities Professional handling of all inbound customer contact to achieve a first contact resolution wherever possible Own customer queries through to completion ensuring a seamless hand-off, where this is not possible. Closely liaise with, update and support our Property more »

Service Delivery Manager Ref: ULT-MS-2223-003-RH Why Ultima For over 30 years, Ultima has been at the heart of the UKs IT industry. Built on the values of Integrity, Respect, Passion and Autonomy they are the very fabric than runs through every aspect of our business. … that impacts cost of living so you can enjoy life as much as you enjoy working for Ultima and our customers. The role of Service Delivery Manager (SDM) is to work closely with the Customer and Ultima Technical Support teams, to ensure outstanding service is delivered to … Ultima’s Managed Services Customers. SDM’s are assigned a portfolio of customer accounts and are responsible for overall Managed Service delivery and customer satisfaction. SDM’s also play a key role in representing the “voice of the customer” and helping to shape ongoing systems, services more »

Job description V3 are currently recruiting a customer service specialist for a friendly team within our client, who are based in Gosport Monday to Friday 37.5 hours a week Permanent Role - £23,000 per annum Overall Objectives: To manage the day-to-day workload of customer accounts … including being the natural point of communication for all account matters. You will be responsible for processing customer's day to day orders whilst maintaining the day-to-day data of your customers accounts, to include; Production of the monthly invoicing Capturing SLA data When active running feedback reports … System maintenance Master data maintenance and customer contacts In addition, you should demonstrate a proactively helpful attitude towards others within the office and the warehouse and when they need assistance be prepared to help in a willing and positive manner. To take responsibility and ownership of your activities and more »

Job Outline The Lexmark Enhance Service Desk (ESD) provides first and second line technical support to Lexmark International’s key Managed Print Service customers. The agents on the desk will act as the first point of contact for these customers, essentially representing Lexmark and its core values. The … ESD agents are expected to maintain a high level of customer service for all support queries and adhere to all service management principles. The role is based in Maidenhead where you will join a friendly, but focused IT support team. The ESD is a 7 day a … operation and so there will be some weekend and bank holiday work on a rota basis. The Role Receiving, logging and managing requests for service from Managed Print Service customer Help Desks via the customer’s internal call management system 1st and 2nd line support- troubleshooting more »

IT Service Desk Manager Financial Services Surrey £70k - £75k + Benefits + 10% Bonus Hybrid Working My client within financial services, based in Surrey is looking to recruit a IT Service Desk Manager. As a IT Service Desk Manager you will develop the existing IT Service … for all internal IT Services/IT Change Management/System processes and applications. This role is hands on both technical and management focused. Service Desk Manager Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension … Training and development Access to a number of financial based products Dress down Fridays Service Desk Manager Responsibilities: Line management responsibility for the Service Desk team of 10, 4 x 2nd, 4 x 3rd line, Service Desk Team Leader and Change Manager Responsible for developing the team more »

Service Coordinator/Engineering Coordinator/Service Administrator required to join a global engineering manufacturer based near Crawley. The Service Coordinator/Engineering Coordinator/Service Administrator shall be office based in Crawley, responsible to plan and schedule the Field Service Engineers work, provide service support, assist with stores inventory control, liaise with customers plus the engineering team. Full product training provided. The successful Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience in coordinating, scheduling, service support, booking goods in or similar customer service role … engineering. Full product training provided. Package £26,000-£30,000 depending on experience Pension Additional Benefits Onsite Parking 25 days holiday plus Bank Holidays Service Coordinator/Engineering Coordinator/Service Administrator Role Coordinate the work, assignments, and scheduling of the Service Engineers and profitability of the more »

the company? On offer for the Support Engineer is an exciting opportunity to join a dynamic team dedicated to providing exceptional technical support and customer service in the automotive and Motorsport industries. The company prides itself on fostering a supportive environment with ample growth opportunities, ensuring you can … your skills and advance your career as part of a forward-thinking organization. In this role, the Support Engineer will be responsible for resolving customer issues promptly and effectively, demonstrating strong problem-solving abilities and a customer-centric approach. They will also contribute to product testing efforts to … ensure high-quality performance and reliability, making a valuable impact on our service delivery and product excellence. The Support Engineer is ideally someone with a passion for delivering exceptional customer service, possessing strong problem-solving skills, and a keen attention to detail. They should thrive in a more »

About the role As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers. You are responsible for the technical implementation and maintenance of our Control Room Solutions and will use a broad range of … systems and technologies across multiple domains and technologies to do this. You will report to our Lead Customer Service Engineer and work with both our Service Engineering team in the UK and our wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with our engineering teams, in the UK, Vienna and wider Frequentis global organisation to manage new services into live, decommission service and defect management Technically more »

UAV Drones Progression Outstanding Opportunity £25,000 + Bonus Are you passionate about delivering excellent customer service and excited by the world of cutting-edge drone/geospatial/UAV/technology? We require a Customer Service Specialist to join our dynamic team in the heart … Responsibilities: - Provide outstanding support to customers across phone, email, and live chat - Assist with product orders, technical inquiries, and training course details - Ensure every customer interaction is a 5-star experience What We're Looking For: - Excellent communication skills and a customer-focused approach - Problem-solving skills and … a team-oriented attitude - Previous experience in customer service (tech experience is a plus!) - A proactive and friendly manner when dealing with customer inquiries Whats In It For You: - Competitive salary and performance-based bonuses - Be part of a friendly, supportive, and innovative team - Opportunities for personal more »

to schools and businesses. We are currently looking for someone to join our Tech 4 Learners team in Windsor as a ‘T4L Parent Support – Customer service advisor’, primarily working with schools and parents who take part in our student 1:1 device programme. As well as supporting the … Tech 4 Learners department is a fast growing and essential part of Freedom Tech Ltd, our aim is to deliver the highest quality of service possible, and to ensure that all team members feel inspired by the work that we do and are encouraged to grow and develop within … and open communication skills. Calm demeanour with good ability to problem solve. Excellent phone manner. Excellent time management skills Ability to problem solve Outstanding customer service skills Previous experience in a customer service facing administrative role desirable but not essential Conditions: Salary: We offer a competitive more »

hard but have a lot of fun doing it! As a Remote Support Specialist your day-to-day role will be taking incoming escalated service requests from our Remote Support Engineers. You'll be providing excellent customer service using your advanced technology skills to diagnose, resolve issues … related issues will also be expected. This is a high-pressured role and requires a high level of attention to detail, technical knowledge, and customer service skills. Responsibilities include: Documenting works on the inhouse system, keeping customer records updated. Communicating with customers both verbally and by email … the business has a real passion for customer service so this must be at the forefront of everything you do. Work alone and as part of a wider team to process tickets and escalate where required. Able to work at speed with accuracy and awareness to adhere to more »

Co-Ordinator looking to make the next step in your career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? Do you have the ability to pick up new industry Jargon? We have an exciting opportunity for a Technical Service Coordinator to join … our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Job Title: Technical Service Coordinator Salary : £42,000 - £48,000 DOE Location : Redhill (own transport essential due to location) Benefits : - 22 days annual … uplifting and career forging challenge? Then lets get down to the nitty gritty… Day-to-Day Responsibilities : As a key player within a skilled service desk team, the Technical Service Coordinator plays a pivotal role in reviewing, triaging, and assigning customer support requests to the appropriate technicians. more »

player, acting as the bridge between our colleagues at IRIS Software and the IT department. Your mission will be to resolve IT incidents and service requests promptly, provide exceptional customer service, and help us achieve our business objectives. Location: Full-time position based at our Heathrow Approach … SL3 8QY) offices. Duration: ICT Level 3 Apprenticeship lasting approximately 15 months. What will you be doing? Handling Service Requests: Manage incoming service requests and incidents following established procedures. Effective Communication: Keep customers informed about the status of their issues and maintain clear communication. Incident Management: Log, prioritise … and manage incidents and service requests with accuracy. Problem-Solving: Identify, diagnose, and resolve issues while providing guidance to end-users. Documentation: Document incidents thoroughly and contribute to creating and maintaining knowledge articles. Support and Escalation: Provide essential online security support and escalate unresolved problems when necessary. Customer more »

year business plan, focusing on strategic and financial objectives (returns on the company’s investment). Execution of year 1 mobilization objectives (Connections and Customer Service, Company establishment). The Mission: Accountable for the mobilization of this company by defining the organizational design, recruiting key resources, developing and … industry bodies to expand the company's footprint. Responsibilities: Build an effective culture, ethos, and performance for the business by focusing the organization on customer service, customer delivery, and market agility to ensure the company provides a best-in-class organizational culture and service to customers. … technological advancements to keep the company competitive. This role requires an innate ability to manage complex, challenging, and often competing priorities, while delivering excellent customer service and realizing financial returns to deliver an effective business. The role will need to lead the organization in competing and generating commercial more »

Administrator/Billing Administration Assistant with excellent communication, customer service and Microsoft Office skills, who is numerate with excellent attention to detail, is required for a well-established and leading digital print solution and telecoms provider based in Hertford, Hertfordshire. SALARY: £23,000 £24,000 per annum + … JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an Administrator/Billing Administration Assistant with excellent communication, customer service and Microsoft Office skills, who is numerate with excellent attention to detail. Working as the Administrator/Billing Administration Assistant you will … report to the Billing Manager . As Administrator/Billing Administration Assistant your main focus will be to process service billings for all copiers within the business and all other acquired entities . APPLY TODAY If this job looks like your ideal position, then please send in your CV more »

Contractors, Plumbing Installers, Main Contractors, Regional Developers, Housebuilders, Mechanical Contractors, Mechanical Consultants, Architects, Internal Sales, Internal Account Manager, Account Management, Account Manager, Business Development, Customer Service Location: Hertfordshire office Remuneration: Up to £38,000neg + commission, OTE £44,000 Benefits: Full Benefits Package The role of the Business … customers to gain a full understanding of their requirements, enabling you to offer expert advice thatll suffice their needs Providing an excellent level of customer service at all times Following up on enquiries and updating with internal CRM system with all accurate information Typical project values vary from … experience would be highly advantageous, however not essential Must have excellent communication skills both written and verbal Strong interpersonal and relationship building abilities Excellent customer service skills Highly organised and focused with strong time management skills Self-motivated, confident, driven and ambitious Must have a full UK driving more »

How would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards? Where? Join our Service Delivery Team As an individual you will be responsible for first … line responses to customer service requests by telephone, email, web, and portal. Additionally, you will be responsible for: Maintaining Customer Satisfaction Maintaining allocated work pools ensuring all cases are worked according to their SLAs and pro-actively manage the CRM tickets Competency on all supplier portals and … Holiday + UK Bank Holidays Hybrid working (3 days a week in the Reigate office) Other organisations may call this role Client Success Specialist, Customer Service Advisor, Customer Experience Agent or CX Advisor. WHO? are we looking for? We are seeking a Customer Experience Specialist who more »

Monday- Friday Salary negotiable, depending on experience Horsham, West Sussex The IT Service Technician is a highly customer facing role that delivers outstanding customer service and technical support and training services to both our internal and external customers. Working as an integral part of the Technical … most appropriate manner as well as focus on what can be done to improve users knowledge and reduce requests for assistance to the IT service desk. This position requires you to maintain a friendly, approachable and professional appearance, thus ensuring the Technical & Client Experience teams have an excellent reputation. … are documented in the appropriate systems. Effective support process and procedure will be imperative in ensuring our Technical Team is able to efficiently handle customer demand and contribute to our continual service improvement program. Any issues or deficiencies in support processes or with technology are to be raised more »

Job Summary Your day-to-day duties will be taking incoming escalated service requests from the Remote Support Engineers. You’ll be providing excellent customer service using your advanced technology skills to diagnose, resolve issues and maintain a healthy technology and security standard across your customers’ technology … related issues will also be expected. This is a high-pressured role and requires a high level of attention to detail, technical knowledge, and customer service skills. This is a Monday to Friday 9am to 5pm. Additional hours will be expected once you pass your probationary period and … of the standard hours to ensure you are onsite for 9am. Roles and Responsibilities Being accountable for your own performance and deliver an excellent customer experience. Documenting work within the PSA (Professional Services Automation) system on every customer request. Update customers on their service requests, communication internally more »

Job Title: Service Desk Administrator Location: Ash (Hybrid working model) Hours of Work: 37.5 hours per week. (shift pattern shifts 8.30 17.00, 9.00 17.30, 9.30 18.00) Reward Package £24,000 - £26,000 DOE 25 days annual holiday + Birthday off in addition and option to buy/sell additional … days Company Pension Scheme Private medical Cover Life Assurance Extensive non-taxable benefits The role: Reporting to the Service Desk Manager you will be part of a team responsible for the logging, resolving or escalation of all requests to the IT Service Desk, ensuring that all incidents, requests … and problems are resolved within targeted service levels. The Service Desk is a busy and stimulating working environment and your focus is providing customers and colleagues with the best possible level of service. This role will suit someone looking to build a career in IT. Responsibilities: You will more »