1 to 25 of 28 ITIL Jobs in the North West with Remote Work Options

business needs and prioritise issues accordingly; Ability to take ownership of and manage issues to resolution; A broad knowledge and interest in IT. Desirable ITIL Certification or relevant experience; Experience of supporting IOS mobile devices, Intune; Experience of supporting Windows 10, MS Office 2016 applications, Office 365; Advanced knowledge of more »

good understanding of Microsoft Desktop Operating System technologies, particularly Windows 10, a good working knowledge of Office 365 would be advantageous as would an ITIL Foundation qualification. You may be required to work on other Microsoft technologies at short notice, so an all-round ICT understanding & high level of logical more »

of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes. Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring more »

Informatics, Information Technology, Business Administration or Healthcare Management or equivalent experience Relevant Masters, (or working towards one) other higher degree or equivalent experience Desirable ITIL qualification Prince2 foundation Qualification in Change Management Knowledge/Experience Essential Significant experience in a senior management position involving IM&T development and implementation Ability more »

of relational databases concepts Experienced in working with LDAP, AD, SSO, Email Infrastructure, Web Services Experience in ITOM Prefeed: ServiceNow CSA Certified Application Developer ITIL Foundation Certified ServiceNow Platform Implementation Specialist Common Service Data Model (CSDM) Configuration Management (CMDB) Automated Test Framework (ATF) Eligibility for SC clearance and DV clearance more »

/continuous deployment. Technical authoring skills, particularly for the production of technical design and specification documents. Significant demonstrable experience of service management framework like ITIL in a large and complex IT Service Management landscape. Strong leadership skills to lead teams, foster collaboration, and make strategic decisions. Excellent communication skills to more »

/continuous deployment. Technical authoring skills, particularly for the production of technical design and specification documents. Significant demonstrable experience of service management framework like ITIL in a large and complex IT Service Management landscape. Strong leadership skills to lead teams, foster collaboration, and make strategic decisions. Excellent communication skills to more »

experience Extensive experience in information security engineering with practical knowledge of application security, specifically focused on network infrastructure and network engineering. Strong knowledge of ITIL principles and IT security governance frameworks ISO 27001, NIST, PCI DSS, CIS Controls and benchmarks. SIEM practical experience is essential. Complete understanding and practical security more »

app development MS Azure & Cloud Technology Testing Strategies Automated Testing Tools Selenium Knowledge of IT best practice as stipulated by the IT Infrastructure Library (ITIL). Knowledge and experience of Change Management. Proven resource management experience Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to more »

Key Management & PKI. Expertise within Cloud Security (such as Azure, AWS & Office 365), Automation Tools & Scripting Languages (Python, Java, PowerShell). Strong Knowledge of ITIL Principles & Security Governance Frameworks (such as ISO 27001, NIST, PCI DSS, CIS Controls). Responsibilities of the SIEM & LINUX Specialist will include: Deploy & Oversee Security more »

Understanding or DevOps and Agile methodologies (Nice to have). Experience/Understanding of SQL (Database Queries) Previous experience/understanding of working in ITIL environments (Qualifications are a bonus). The company offers a fully-remote working environment (occasional office visits will be required for training, product familiarisation, and more »

other members of the team. What are we looking for? Current AWS certification at Associate level or higher alongside experience of working aligned to ITIL practices and principles with familiarity with Lean-Agile and Waterfall workflows, methodologies, and practices. Extensive AWS technical experience required, including CLI, API, and console in more »

problem-solving skills with a proactive approach to learning and improvement. Familiarity with Service Management tools like Jira, ZenDesk, or ServiceNow. Basic understanding of ITIL terminology and concepts. Ability to triage and resolve application issues or escalate appropriately. Why You'll Love Working Here: 25 days of holiday + bank more »

a Service Desk Technician Demonstrable experience facilitating meetings at multiple levels of an organisation and an understanding of facilitation techniques Demonstrable understanding of the ITIL framework Demonstrable experience dealing with difficult stakeholders and managing stakeholder expectations Understanding of ITSM system configuration Experience using tools such as Asana, Google Apps and more »

firewall knowledge. Familiarity with VMware and/or OpenStack. Experience with backup and replication technologies (ideally Veeam and Zerto). Structured change management and ITIL knowledge. Desirable Skills: Experience with common applications such as Apache, MSSQL, Postgres. Networking (TCP/IP, MPLS, VPN, VLANs, IPv6). Kubernetes and deployment pipelines. more »

Azure Citrix Microsoft stack Office 365 Intune Responsibilities: Manage 3rd line tickets/incidents Release management Escalation point for 2nd line Understand and follow ITIL problem management framework Join an award-winning business in the Manchester area and join an established 3rd line team with regular social activities. If this more »

stakeholders and produces solution designs that are profitable & deliverable Sound understanding of best practice in design methodology, Telco business processes and frameworks (eTOM or ITIL) used to deliver complex solutions Ability to learn and master new skills and products/platforms quickly Maintain required technical knowledge up-to-date and more »

quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. SC eligibility is a requirement for this position. If more »

KPIs and SLAs are achieved as expected. Work to identify and deliver root cause & service improvements to network and voice services. Work within the ITIL service operations framework to ensure best practice processes are executed as expected to ensure service availability is maintained. Work with the wider team to ensure more »

required: Experience in a similar leadership position People and process management skills Workload prioritisation skills Hands-on service desk experience Beneficial Skills/Experience: ITIL experience MSP experience Please apply here for more information more »

infrastructure and future trends POSITION QUALIFICATIONS Degree in Computer/IT related discipline Microsoft Certifications (MCSE) or MCP in relevant subject. CompTIA A+ certification ITIL ABOUT YOU Experience using VMware and Hyper-V Experience in 2nd Line Server Support Strong technical background in a hosted services environment including infrastructure networks … information systematically to troubleshoot and resolve issues Good analytical, problem solving and decision-making skills Good attention to detail, testing and documentation Knowledge of ITIL and industry best practices Strong oral and written communication skills Able to demonstrate ESGs key values of Excellence : be accountable to deliver our best Passion more »

role involves the following activities: Logging, monitoring and escalating of incidents & service requests through to resolution; using technical knowledge, skills and experience based on ITIL best practice. Maintaining Incident and Service Requests, logging, monitoring and diagnosing ICT issues for all organisational systems. Resolving basic incidents and service requests at first … full person specification, but outlines the criteria against which your application form will be assessed. Person Specification Qualification Essential GCSE standard or equivalent Desirable ITIL V3 Foundation Microsoft desktop certification(s) Experience Essential Must have held a similar position recently Awareness of Windows desktop O/S Experience of desktop … configuration Experience of PC & Peripheral hardware components Good knowledge of Microsoft Office systems Desirable Experience of working within a Public Sector organisation Knowledge of ITIL processes Experience of Health Information Systems Skills & Knowledge: Essential Ability to interpret user requirements Excellent written and verbal communication skills Accuracy and attention to detail more »

manage internal resources and third-party suppliers. Mandatory Tools & Methodologies: Jira Confluence Prince2/APMP certified, with experience in Agile foundations or working practices. ITIL certified or strong understanding of ITIL processes. Previous experience in Banking or Financial Services is highly desirable. Please feel free to contact myself – Daisy Nguyen more »

and ensuring they are quickly prioritised appropriately Identifying and delivering continuous service improvements for your area Updating and creating technical documentation Working within the ITIL framework Supporting the customers through planned release management processes Ensuring that any recurring issues are mitigated through the ITIL problem management processes Communicating and liaising more »

service performance and identifying opportunities for cost reduction. Job Requirements: Experience in supporting the delivery of medium-sized projects. Good understanding of SIAM and ITIL processes. Experience working with budgets and demonstrating financial control. Ability to communicate complex issues to various stakeholders. Understanding of current network infrastructure and products. Experience … service providers. Relevant vocational qualification or equivalent experience in managing networks (e.g., HNC, Prince 2 Foundation, Computer Science Degree). Trained to at least ITIL Foundation level, with appropriate ITIL Intermediate or other capability training. Benefits: Opportunity to work in a dynamic aerospace organisation. Professional development and training opportunities. Collaborative more »