1 to 25 of 47 3rd Line Support Jobs in the UK

3rd Line Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rd Line Core Applications Support … incident management escalated from 2nd line team and you will be responsible for resolving these on the customer’s live systems The 3rd Line Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure more »

3rd Line Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily more »

Job Title: 3rd Line Support Engineer Salary: £30,000 - £45,000 Location: Hartlepool Schedule: Monday – Friday Day Shift NRG is delighted to announce that we are supporting a well-established IT consultancy in their search for a 3rd Line Support … a motivated individual who excels at problem-solving and taking the lead to implement technical solutions, always putting clients' needs first. Key Responsibilities: Deliver 3rd line support to end-users through phone, email, or in-person interactions. Escalate issues and collaborate with third-party suppliers … Address technical issues and support fellow team members. Develop technical design documentation and proposals. Required experience and skills: Demonstrated experience as a 3rd Line Support Engineer or in a similar role, preferably within an MSP or the educational sector. Proficiency with Microsoft more »

Application Support Analyst, 2nd/3rd Line Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous Financial Trading, Risk and Settlement Systems in a … candidates having strong Database/SQL and Scripting skills. Not essential but preferred candidates will come from a Market Data/Trade Floor Support background with any Energy Trading experience highly beneficial and their associates Trading Systems/ETRM's - EDF, Gazprom, Trayport, Shell. Candidates are required to … teams. Required Skills: Troubleshooting aptitude 2nd to none - someone who enjoys the technical challenge and finding resolutions to complex problems. Experience providing Application Support including installation/configuration, upgrading and troubleshooting both in person and remotely (via phone, e-mail, IM). Extensive experience of at least one more »

Infrastructure Engineer/3rd Line Support – Want to get it into IT Security? Want to transition into IT Security where you can work on crucial IT Security projects? This role would suit someone from an Infrastructure background who would like to move into a formal … would be advantageous You will have thorough experience providing IT support in a Windows based environment, coordinating with relevant teams and 3rd party vendors with the passion to the IT security of this growing organisation and make the role your own. If you feel as though you more »

Senior Support Engineer - Worcestershire - £50,000 - £70,000 This 3rd Line Microsoft position will give you the opportunity to work with a leading MSP with amazing culture, technology and learning opportunities. We have seen people join at this level and become consultants, architects, management etc … the possibilities are endless. Technology involved: Azure (IaaS) VMware Networking Microsoft tech - Windows, DNS, Group Policy, Server, Exchange Responsibilities: High level 3rd line support for multiple projects; troubleshoot and resolve complex technical issues. Last point of escalation for Azure, IaaS issues and associated Microsoft technical … most cutting-edge technology within the MSP space. Please hit the button to Apply and/or call Jimmy at InfraView for further info. 3rd Line Support Engineer - Microsoft - Worcestershire more »

Senior Support Engineer - Worcestershire - £50,000 - £70,000 This 3rd Line Microsoft position will give you the opportunity to work with a leading MSP with amazing culture, technology and learning opportunities. We have seen people join at this level and become consultants, architects, management etc … the possibilities are endless. Technology involved: Azure (IaaS) VMware Networking Microsoft tech - Windows, DNS, Group Policy, Server, Exchange Responsibilities: High level 3rd line support for multiple projects; troubleshoot and resolve complex technical issues. Last point of escalation for Azure, IaaS issues and associated Microsoft technical … issues Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft stack supporting customers. Collaborate with internal teams to define and implement enhancements, meeting client requirements and specifications. Any certs would be beneficial (even if you more »

Join Our Team in Manchester as a 2nd and 3rd Line Support Engineer! Are you a tech enthusiast with at least 2 years' experience in 3rd line support and 5 or more years in IT support overall? Join … Antar Information Technology Ltd and be part of a dynamic team where your skills are valued and your career can flourish. 2nd and 3rd Line Support Engineer Manchester, M33 7AN 37.5 hours per week, Monday to Friday Permanent position £35,000 - £40,000 per annum … Cloud, covering Support, Helpdesk, Microsoft Solutions, Cyber Security, Hardware, Software, Telephony, and more. Role Details: We're seeking a skilled 2nd/3rd Line IT Support Analyst to join our growing Managed Services team. You'll play a crucial role in providing top more »

2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. more »

Derbyshire Fire & Rescue Service have an exciting opportunity for a 3rd Line ICT Support Engineer to join their team. Location: Ripley (DE5 3RS) Salary: £46,464 - £53,831 PA Job Type: 2 Year Temporary Contract Hours: 37 Hours, Monday - Friday Close Date: 9th of June … and collaboration with others, to the people who live, work and visit the county and aim to achieve excellence in all that we do. 3rd Line ICT Support Engineer - The Role: As a 3rd Line ICT Support Engineer, you will … is 37 hours, usually worked Monday to Friday; however, you may occasionally need to work beyond normal office hours, evenings, and weekends as required. 3rd Line ICT Support Engineer - Key Responsibilities: - Ensure effective day-to-day support for communications, mobilising, and information systems more »

Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career … components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP more »

3rd Line Support Engineer - Hybrid (Cambridgeshire) - £40k + £5k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £40,000 + £5,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily more »

Are you an experienced 3rd Line IT Support Technician looking for a role where your skills are valued, your professional growth is encouraged, and your contributions make a real difference? As a 3rd Line IT Support Technician, you'll play … a crucial role in their Managed Services Team. You'll assist the support desk with resolving tickets, managing client problems, ensuring the optimal performance of infrastructure and critical services, and delivering exceptional service to a diverse client base. Key Responsibilities: Microsoft Ecosystem Support: Provide support … troubleshooting skills to solve issues effectively. Manage multiple end-users and priorities daily, delivering a great service experience. Experience required You will have strong 3rd line commercial experience similar experience ideally within an MSP environment or working in a broad role working within a small IT department more »

Job purpose: We are working on behalf of a growing data organisation looking to recruit a 3rd Line Support Analyst on a 6 month FTC. The role involves assisting staff across 2 sites in London and Nottingham, as well as remote workers. Candidates should possess … Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests Serve as an escalation point for delivering 3rd line support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate … the project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Review existing systems and ways of working, making recommendations at the end of the contract as part of your handover. Your typical more »

available budgets. They offer professionalism on a personal level, building trust with their customers by consistently meeting their expectations. They provide guidance and support no matter the size of the challenge presented. They source and assemble any needed equipment to ensure smooth operations. They value people … who genuinely care and whose skills and deep knowledge add genuine value to their customers' businesses. Job Summary: In the role of 2nd/3rd Line Support Analyst, you will be integral to supporting our managed services clients, addressing their IT needs and challenges. This … IT concerns, ensuring their business operations are maintained with minimal disruption. Your expertise will help maintain the high-quality standards of our IT support services, fostering trust and reliability among our client base. The 2nd Line Support Analyst will handle queries and problems across more »

2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. more »

We are looking for an experienced 2 nd to 3 rd line IT support technician to be based in the City of London. The starting base salary is £35,000-40,000, depending on experience and Microsoft certifications. To be considered for this position, you must … via telephone, email, and desk-side; troubleshooting and problem analysis; proactive maintenance to systems and Cloud services; taking escalation calls from 1 st line support; managing helpdesk queues; contributing to deployment projects such as Cloud service builds and office moves. Musts are in-depth experience of more »

FRENCH SELECTION UK German speaking 3rd line Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit more »

Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and SLAs. … outcomes for our customers. Requirements: Minimum 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT more »

and challenges for new leading research. This will require you to work with researchers and technical teams across the university to deliver technical support to enable world-leading research. With several large-scale pieces of research underway, this is an incredibly exciting role and unique opportunity for someone … university continues to be cutting-edge technically and in its research. Experience of interest: Working in a technical IT role at the 2nd/3rd-line level in a Windows, Linux or Mac environment. Taking ownership of certain technical assets such as software, infrastructure, networks and maintaining … standardising, and further developing these assets in line with the rest of the business Strong interpersonal skills, able to engage key stakeholders as part of project delivery, delivering excellent service, assessing impact of technical decisions, and providing frequent updates on developments Experience working with architecture teams would be more »

IT Service Desk 2nd/3rd line Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure … tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »

SC security clearance for this role if this is not in place already We are looking for a Network Engineer with experience to a 3rd line level. You will have previous hands on experence configuring SRX series routers. Skills and experience; Juniper products, including Juniper SRX platform more »

We are seeking an enthusiastic and organised individual to provide 3rd Line IT Support within our client's IT Support Team. Main Purpose of the Role: . Provide 3rd line support to end users and maintain a strong … root cause . Working as part of the IT team which currently consists of Head of IT, IT Systems Manager, 1st/2nd line Systems Engineers . Provide technical support and mentoring to other members of the team . To contribute to the development and implementation … of the company strategy to support the growth of the business, whilst improving the efficiency. As well as having the necessary technical skills, you will possess excellent communication skills and be a team player who is methodical with the ability to stay calm under pressure. Reporting to the more »

3rd Line Support Engineer Opportunity for a 3rd Line Support Engineer to join a rapidly growing Managed Service Provider in Hartlepool. Salary between £30,000-£40,000 depending on experience plus benefits. Apply online or contact Nathan Finlay via Nathan.Finlay … in Hartlepool. Benefits: Medical insurance 28 days annual leave inclusive of bank holidays. Employee discounts Company events What will you be doing? As a 3rd Line Support Engineer you will be working with within a team of support engineers to deliver first class … solutions for the user. Essential Skills: A high level understanding of Networking, including switches configurations, Aruba, firewalls and security. A track record of proving 3rd line support to a high standard. Excellent communication skills to transfer technical jargon into real world solutions for clients. Experienced more »

Wintel 3rd Line Support Consultant 54-57k plus benefits IO Associates have a permanent opportunity for a DV Cleared Wintel 3rd Line Support to join a defence company. You will be required to be onsite in Plymouth/Corsham … plus benefits. 10% uplift for DV Candidates on top of salary (£5k-5700 per month) + annual bonus structure. Requirements: Extensive experience as a 3rd Line Support using Wintel. Experience managing Window Server and infrastructure/Exchange 2016/SharePoint 15/Server 19/ more »