2ndLineSupportEngineer2ndLineSupportEngineer - Onsite ¦ Southampton Are you a 2ndLineSupportEngineer and looking for a new role? We are in the market on … behalf of a global client who are looking for a 2ndLineSupportEngineer to provide onsite support at location in Southampton. This role requires an ambitious support professional who is driven by the resolution of technical issues across … be willing to be onsite up to 5 days a week in Southampton due to the nature of the role. The position requires previous 2ndLine level support experience alongside a proven background in high-level customer service. Unfortunately, sponsorship is not available for this more »
Basingstoke, Dummer, Hampshire, United Kingdom Hybrid / WFH Options
Corriculo
SupportEngineer, 2ndline, COR5692 If you are a keen, enthusiastic and personable SupportEngineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with … Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2ndline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2ndline IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »
Fareham, Hampshire, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLine IT SupportEngineer - Fareham - £32,000 - Hybrid After Probation! Role : 2ndLine IT SupportEngineer Area : Fareham Salary : £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client … are looking to add an 2ndlinesupportengineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com (phone number removed) Interviewing Immediately - Please apply ASAP! Built on a more »
Waterlooville, Hampshire, South East, United Kingdom
Ernest Gordon Recruitment
IT SupportEngineer ( 2ndLine/Microsoft Provider ) Waterlooville, Hybrid £30,000 - £35,000 + Training + Progression + Company Benefits Are you an IT SupportEngineer with a background working in an MSP, now looking to join a … office and 2 days at home. The ideal IT SupportEngineer will have experience working in an MSP in a 2ndLine position or have experience as a 1st Line IT SupportEngineer and be looking to … in a successful business. Local to Waterlooville. KEYWORDS: IT SupportEngineer, IT Technician, MSP, Microsoft Jobs, 1st Line, 2ndLine, 3rd Line. Reference No: 16166 If you are interested in this role, click 'apply now' to forward an up-to-date more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role : 2ndLineSupportEngineer Location : Southampton Salary : £28,000 - £30,000 We are recruiting for a leading UK E-Com brand who have taken social media by storm! With the rapid expansion of their Team they are looking for talented 2ndLine IT Support Candidates to work with end-users and support IT infrastructure. This role includes hybrid working, flexible hours, paid training and a fun exciting start-up culture. Exclusive Benefits: Highly Competitive Annual Salary (£28,000 - £30,000) Hybrid Working Paid Training more »
A leading IT Solutions provider is seeking an experienced 2ndLine Service Desk SupportEngineer on a permanent full time basis to join their growing team in Hampshire. This role is full time office based in Fareham with the potential to go hybrid. … The 2ndLine Service Desk SupportEngineer will be working within a technical support capacity with a solid understanding of network terminology e.g. WAN, LAN etc. The Role: Responding to customer faults and issues raised to the helpdesk either by phone … or email resolving them within SLA. Programming, maintenance, and support of a range of systems Wi-Fi solutions Integration of CRM systems. Backup solutions Delivering training on all offered services Working to resolve technical customer complaints Identify potential cross sell and upsell opportunities with existing customers to pass more »
Excellent opportunity for an experienced 2ndLineSupportEngineer to join a great clients team based in Southampton. You'll join an established team and will be expected to provide technical support in the shape of incidents, problems, and requests for more »
Havant, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role : 2ndLine MSP Engineer Location : Portsmouth Salary : £28,000 - £30,000 We are looking for a 2ndLine IT Technician to join one of the UK's fastest growing MSPs. In this role you will be working very closely with Cloud more »
We are looking for an experienced IT SupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to … their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To … To be proactive and pragmatic and extremely detail orientated. Preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. more »
We are looking for an experienced IT SupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to … their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To … To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. more »
Employment Type: Permanent
Salary: £27000/annum Pension, Health Insurance, etc
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support … well as escalating issues as appropriate. Participate in knowledge transfer activities including passing on information to our 1 st level teams and partner support teams. Address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated. Ensure customers are kept up … customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance reviews Continuous more »