Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
wider technical operations team. * Attend weekly project planning and team collaboration meetings. What We're Looking For: * Proven experience in delivering IT infrastructure projects. * Strong technical background in Microsoft 365, Windows Server environments, networking, firewall solutions, and security services. * Familiarity with Google Workspace, AV solutions, and security standards such as Cyber Essentials. * Excellent communication skills and the ability … in customer-facing roles. * Ability to manage multi-site or multi-level client environments is desirable. * Prior experience working within the Education sector would be beneficial. Key Skills: * Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive) * Microsoft Endpoint Manager (Intune) * Google Workspace & Chrome Enterprise Management * Windows Server (Active Directory, Group Policy) * Networking (VLANs, wireless More ❯
Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS, and network infrastructure (routers, switches, access More ❯
high-availability, regulated setting. The successful candidate will have a minimum of five years' experience in a Service Desk or IT Service Centre environment, with strong exposure to Microsoft and Mac platforms, M365, Azure and Exchange, plus solid networking and virtualisation skills. Your Key Responsibilities Install, configure and support hardware, software and network services across the … business. Provide troubleshooting and escalation support for end-user devices, servers and collaboration tools (Teams, SharePoint, Exchange). Administer Active Directory, Intune and other endpoint management tools. Support hybrid infrastructure environments (on-prem, Azure, AWS). Deliver high-level customer service and maintain SLAs through the internal ticketing system. Contribute to continuous improvement and mentoring within the support … function. You Will Have 5+ years in IT Support or Infrastructure roles (Service Centre/Helpdesk). Strong Microsoft 365, Windows Server, Exchange and AD administration skills. Experience supporting virtualised and cloud-based environments (Azure/AWS). Knowledge of networking fundamentals - TCP/IP, DNS, DHCP, VLANs. Comfortable supporting both Windows and macOS. Relevant certifications More ❯
IT Support Engineer to join our 24x7 technical support team.• The successful candidate will have an existing track record working within a similar role and knowledge of the Microsoft software stack, Windows Server 2016+, Hyper-V, VMware & Microsoft RDS. A good understanding of networking including troubleshooting would also be highly advantageous.• There will also be a … large drive for professional qualifications in arenas such as Microsoft, Cisco, VMware or Palo Alto Networks.• The role includes shift patterns to cover our 24×7 helpdesk, the shift pattern is planned as a block of 4 days or 4 nights of work, followed by a block of 4 days of rest. A shift is 8.00am-8.00pm or … technical documentation• Following SLAs and tracking ticket resolution metrics Requirements • At least two years of experience in a similar role• Experience of some or all of the following; Microsoft Windows Desktop/Server Operating Systems, MS Office Suite & M365, Exchange, Teams Telephony, Active Directory, Firewalls (Palo Alto), VMware vSphere, Hyper-V, SAN, Citrix, SQL Server, Aruba More ❯
whilst gaining access to projects such as; site relocation, server installs and upgrades, implementing backup solutions and much more. Ideal Skills: Proficient experience within Windows environments. O365, SharePoint, Exchange and Microsoft Entra ID (Azure Directory) experience. (user admin and GPO level ideally). Ability to diagnose and troubleshoot customer issues within a fast-paced environment circa More ❯
