Internal Communications Manager

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We are actively building diverse teams and welcome applications from everyone

Role: Internal Communications Manager
Located: Flexible  - must be commutable to either Northampton, Staines or Central London
Package: Competitive salary, plus bonus and additional company benefits
 

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about Ricoh Today
 

What you will be doing

To lead the strategic planning and execution of all internal communications across Ricoh UK and Ireland, supporting business growth and driving employee knowledge and engagement. 

• Create and deliver an Internal Communications strategy for Ricoh UK – effectively communicate business goals, initiatives and people news, ensuring alignment between internal and external comms.
• Manage and continuously improve overall channel infrastructure, utilising insight from evaluation to ensure effective targeting of messages that drives engagement, motivation, knowledge, and alignment.
• Handle the internal communication response to crisis situations impacting organisational perception and reputation and support PR actively when required.
• Manage the planning and delivery of monthly live Town Hall events, enabling employees to have an opportunity for open two-way dialogue with the CEO and Board.
• Support Sales enablement, working with Marketing to help our Salesforce perform at their best and drive traffic to internal and external channels, messaging and tools.
• Support Senior Leadership engagement and education - regular briefings that empower leadership with the insight and knowledge to lead, manage and communicate with their teams effectively.
• Work closely with the Director of People & CR (+team) to build an integrated communications plan that supports key activities and objectives – driving awareness, brand perception and engagement.
• Work effectively with REU to ensure Mid-Term Plans are communicated to all staff, localising global and regional messaging to help employees understand and feel part of where the business is going and the strategy for growth/missions and goals.
• Create a listening culture and build feedback mechanisms into internal communications to measure effectiveness of activity, reporting quarterly to the Board and Employee Forum.
• Provide creative direction and leadership through effective line management to the internal Content Producer to enhance and maintain brand reputation

You will ideally have

• Degree calibre or marketing related qualification and extensive relevant business experience
• Knowledge and passion of internal communications (preferably in the tech sector) and strong strategic capabilities
• Excellent writing, editing and proofreading skills as well as the journalistic ability to source stories
• Strong communication and stakeholder engagement with key senior executives and C-suite level
• Ability to understand business strategy and effectively communicate key messages to employees
• Confidence to effectively manage and proactively engage with senior executives, including managing expectations and working to tight deadlines.
• Creative ability to devise and deliver compelling internal comms campaigns
• Digitally-savvy, with the ability to incorporate new communication techniques to drive engagement

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

Click here to learn more about life at Ricoh.