SupportEngineer, Support Analyst, 1st/2ndLine, Windows, COR7081 My client, a pioneering Oxfordshire based organisation within are in urgent need of a 1st/2ndLineSupportEngineer/Support … Support Analyst/SupportEngineer will be the first port of call for all users, covering 1st and 2ndline issues – predominantly desktop – whilst also setting up new users, managing licences, purchasing equipment, and getting involved in some interesting and varied … effective service is key, the Support Analyst/SupportEngineer should have the following: Solid 1st and ideally 2ndline Desktop Support experience Microsoft 365, Windows 10, any experience with Cloud (AWS) would really set your application apart! Experience more »
2ndLineSupportEngineer2ndLineSupportEngineer - Onsite ¦ Southampton Are you a 2ndLineSupportEngineer and looking for a new role? We are in the market on … behalf of a global client who are looking for a 2ndLineSupportEngineer to provide onsite support at location in Southampton. This role requires an ambitious support professional who is driven by the resolution of technical issues across … be willing to be onsite up to 5 days a week in Southampton due to the nature of the role. The position requires previous 2ndLine level support experience alongside a proven background in high-level customer service. Unfortunately, sponsorship is not available for this more »
1st/2ndLineSupportEngineer (Networking/Linux) Gravesend £40,000 - £45,000 + Great Company Training + Company Benefits + Pension + Holiday Are you a 1st/2ndLineSupportEngineer looking to … continuous skill development, keeping you updated with the latest industry standards and technologies. In this role, you'll manage the helpdesk, provide 1st and 2ndlinesupport, and ensure navigation systems meet performance and security standards. You'll handle tickets, collaborate with senior engineers, and … OS, and security systems, this is a great opportunity to grow in a customer-focused, innovative environment. This role would suit a 1st/2ndLineSupportEngineer looking to join a leading team focused on navigation systems and operational excellence who offers more »
Employment Type: Permanent
Salary: £40000 - £45000/annum + Training + Company Benefits
Basingstoke, Dummer, Hampshire, United Kingdom Hybrid / WFH Options
Corriculo
SupportEngineer, 2ndline, COR5692 If you are a keen, enthusiastic and personable SupportEngineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with … Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2ndline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2ndline IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »
Rochester, Kent, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLine IT SupportEngineer - Rochester - £34,000 - Hybrid After Probation! Role : 2ndLine IT SupportEngineer Area : Rochester Salary : £28,000 - £34,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client … are looking to add an 2ndlinesupportengineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com (phone number removed) Interviewing Immediately - Please apply ASAP! Built on a more »
Fareham, Hampshire, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLine IT SupportEngineer - Fareham - £32,000 - Hybrid After Probation! Role : 2ndLine IT SupportEngineer Area : Fareham Salary : £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client … are looking to add an 2ndlinesupportengineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com (phone number removed) Interviewing Immediately - Please apply ASAP! Built on a more »
Camberley, Surrey, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st & 2ndLineSupportEngineer to join their dynamic team. What's in it for you? Competitive salary between £28,000- £30,000 Hybrid working … UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role: As a 1st & 2ndLineSupportEngineer, you'll play a crucial role in the team, handling 1st & 2ndline … skills (TCP/IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1st and 2ndLinesupport for Windows Desktops, Laptops, hardware, and software Offering 1st Line and 2ndsupportmore »
Waterlooville, Hampshire, South East, United Kingdom
Ernest Gordon Recruitment
IT SupportEngineer ( 2ndLine/Microsoft Provider ) Waterlooville, Hybrid £30,000 - £35,000 + Training + Progression + Company Benefits Are you an IT SupportEngineer with a background working in an MSP, now looking to join a … office and 2 days at home. The ideal IT SupportEngineer will have experience working in an MSP in a 2ndLine position or have experience as a 1st Line IT SupportEngineer and be looking to … in a successful business. Local to Waterlooville. KEYWORDS: IT SupportEngineer, IT Technician, MSP, Microsoft Jobs, 1st Line, 2ndLine, 3rd Line. Reference No: 16166 If you are interested in this role, click 'apply now' to forward an up-to-date more »
2ndLineSupportEngineer - £35,000 - Guildford - Amazing Training! Role : 2ndLineSupportEngineer Location : Guildford Salary : £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »
Job Title : IT SupportEngineer (1st/2ndLineSupport) Location : Essex (fully onsite) Salary : Up to £35,000 per annum (DOE) My client is a well-established and reputable solicitors firm in Essex, providing expert legal services across a range … of sectors. They are currently seeking an IT SupportEngineer to join their team, offering 1st and 2ndline technical support to ensure smooth and efficient day-to-day IT operations. Key Responsibilities : Provide 1st and 2ndline … Document issues, solutions, and procedures effectively. Liaise with third-party vendors and escalate issues where necessary. Skills & Experience : Proven experience in a 1st/2ndline IT support role. Strong knowledge of Windows operating systems, Office 365, Active Directory, and remote support tools. more »
Job Title: 2ndLineSupportEngineer Location: Witham (full-time onsite) Industry: Managed Service Provider Salary: £27,000-30,000 per annum We have partnered with a growing Managed Service Provider, looking to expand their service desk team. They are a small team … of 4 engineers covering 1st-3rd linesupport to external clients and are looking for someone to sit around their 2ndline support. Responsibilities: Providing 2ndlinesupport for a range of issues via phone calls/emails …/ticketing systems Some onsite support will be required to their end clients (surrounding Essex area) Escalate issues to their Senior SupportEngineer Assist with fault finding and resolving technical issues Troubleshooting of hardware/software issues Requirements: Strong understanding of Office 365 products more »
An industry leading organisation in the sporting world, with a fantastic reputation and awesome working culture, are looking for a 2ndLine IT SupportEngineer to join their IT dept near High Wycombe, Buckinghamshire About the Role You will be the first point … of contact for all IT Support issues for internal and external users in the UK. The majority of these positions will be 2ndline desktop support, server admin and basic network support. As well as trouble shooting, you will also deal with the … management of the infrastructure/System Administration on a daily basis. Responsibilities 2ndLineSupportEngineer Desktop support skills DNS knowledge Active Directory and Server admin Basic network support WIFI VPN Ethernet MS Office Personal Skills Strong Problem Solving more »
1st/2ndLine IT SupportEngineer Our Client is currently looking for looking for a dynamic 1st/2ndLine IT SupportEngineer to join their IT team. You will provide essential technical support … and minimal disruptions. The ideal candidate will have strong troubleshooting skills and a passion for delivering excellent customer service. Key Responsibilities: Provide 1st and 2ndline IT support to end-users. Install and configure Windows 10 operating systems. Perform PC hardware repairs and maintenance. Troubleshoot … and resolve issues with Office 365 applications (2013 version). Manage and maintain Active Directory and Exchange environments. Provide support for MacOS users. Assist with the setup, installation, and configuration of systems and software. Document issues, resolutions, and processes in the support ticketing system. Desirable Skills more »
2ndlineSupport/Helpdesk Engineer - Slough - £35k Software Support/Training & Supporting Users/Cloud software & Systems/Software Support & Setup configuration for new users This successful and growing software company are looking for a Technical Supportengineer to join their team to help provide enterprise level assistance to their customers. You will be taking incoming support calls, analysing and troubleshooting issues, installing and customising applications and working closely with the development team. Get in touch if the following sounds like … contribute more to the development and improvement of the product itself. Get in touch with Simon on (phone number removed) for an immediate interview. 2ndlineSupport/Helpdesk Engineer - Slough - £35k For more information about Shift F5 and the opportunities we have more »
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLine IT SupportEngineer - Crawley - £35,000 (DOE) - Hybrid Working! Role : 2ndLine IT SupportEngineer Areas : Crawley Salary : £28,000 - £35,000 (DOE) - Hybrid Working! I am working on an exciting new opportunity with … my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Crawley This is a brilliant chance to progress your career to the next step, 3rd Line or even further! Progression, development, and training is encouraged more »
your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? We have an exciting opportunity for a 2ndLineSupport Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is … success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2ndLineSupport Technician Salary : £35,000 - £40,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual … you ready for an uplifting and career forging challenge? Then lets get down to the nitty gritty… Day-to-Day Responsibilities: Act as a 2ndline point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role : 2ndLineSupportEngineer Location : Southampton Salary : £28,000 - £30,000 We are recruiting for a leading UK E-Com brand who have taken social media by storm! With the rapid expansion of their Team they are looking for talented 2ndLine IT Support Candidates to work with end-users and support IT infrastructure. This role includes hybrid working, flexible hours, paid training and a fun exciting start-up culture. Exclusive Benefits: Highly Competitive Annual Salary (£28,000 - £30,000) Hybrid Working Paid Training more »
A leading IT Solutions provider is seeking an experienced 2ndLine Service Desk SupportEngineer on a permanent full time basis to join their growing team in Hampshire. This role is full time office based in Fareham with the potential to go hybrid. … The 2ndLine Service Desk SupportEngineer will be working within a technical support capacity with a solid understanding of network terminology e.g. WAN, LAN etc. The Role: Responding to customer faults and issues raised to the helpdesk either by phone … or email resolving them within SLA. Programming, maintenance, and support of a range of systems Wi-Fi solutions Integration of CRM systems. Backup solutions Delivering training on all offered services Working to resolve technical customer complaints Identify potential cross sell and upsell opportunities with existing customers to pass more »
Amersham, England, United Kingdom Hybrid / WFH Options
Reboot Recruit
2ndLineEngineer Amersham/Hybrid (3-4 days Office based) Up to £38k + Benefits This client is a well established Solutions provider that works across four primary sectors: Construction, Retail & Hospitality, SMEs, and Education. With over two decades of experience, they provide a … full spectrum of technology services, from consultancy and design to implementation, ongoing management, and support of technological systems. Having acquired a new permanent office space in Amersham they are relocating and the opportunity and this opened up a new opportunity for a SecondLine Engineer. This … Firewall protocols. No overtime, no shift pattern and a busy environment where everyone contributes regardless of their title... The Role To provide secondlinesupport to clients. The role will be a hybrid of home working, office working and visiting client sites on rare occasions. You more »
Southend-On-Sea, Essex, South East, United Kingdom
In Technology Group Limited
Job Title: 2ndLineSupportEngineer Location: Southend-on-Sea (full-time onsite) Industry: Managed Service Provider Salary: £28,000-32,000 per annum (DOE) I have partnered with a growing MSP who are looking to expand their Service Desk team. You will … be responsible for providing outstanding frontline technical support, and ensure client issues are resolved swiftly and professionally. Key Responsibilities: Respond to incoming calls, emails, and tickets, providing initial support and troubleshooting for hardware, software, and network issues. Diagnose and resolve common technical issues, including but not … Microsoft Windows OS, Microsoft 365, basic network connectivity, and VPN access. Document incidents, solutions, and escalate complex issues to Senior Engineers. Provide proactive support, such as routine system checks and alerts, to maintain client systems at optimal performance. Assist with setting up new users, hardware, and software installations. more »
Excellent opportunity for an experienced 2ndLineSupportEngineer to join a great clients team based in Southampton. You'll join an established team and will be expected to provide technical support in the shape of incidents, problems, and requests for more »
Havant, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role : 2ndLine MSP Engineer Location : Portsmouth Salary : £28,000 - £30,000 We are looking for a 2ndLine IT Technician to join one of the UK's fastest growing MSPs. In this role you will be working very closely with Cloud more »
We are looking for an experienced IT SupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to … their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To … To be proactive and pragmatic and extremely detail orientated. Preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. more »
We are looking for an experienced IT SupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to … their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To … To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. more »
Employment Type: Permanent
Salary: £27000/annum Pension, Health Insurance, etc
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support … well as escalating issues as appropriate. Participate in knowledge transfer activities including passing on information to our 1 st level teams and partner support teams. Address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated. Ensure customers are kept up … customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance reviews Continuous more »