7 of 7 2nd Line Engineer Jobs in London

We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer. If you're currently in a similar role and looking for the next step in your career, this is an excellent opportunity. The ideal candidate will have more »

Job Description: We are seeking a 2nd Line Engineer to join our client's engineering team in the vibrant city of London. The successful candidate will be responsible for providing technical support to customers, resolving customer issues and taking ownership of service requests. Key Responsibilities … To provide 2nd line technical support to customers in a timely and efficient manner. * Responding to customer requests and resolving customer issues. * Troubleshooting and diagnosing technical problems. * Identifying, researching and documenting customer issues. * Documenting and escalating complex customer queries. * Working with 3rd party vendors to resolve customer … interested in this exciting opportunity, please apply for immediate consideration and interview. You will receive further details about the role upon successful application. Keywords: 2nd Line Support Engineer, Network Support Engineer, Technical Support Engineer, IT Support Engineer. In Technology Group Ltd more »

Radius is seeking a talented 1st Line/2nd Line Support engineer. This role comes with career progression. Based on site in Holborn London. Demonstrable experience with: Microsoft Windows Desktop/Server Operating System Microsoft 365 product suite Microsoft Azure Active Directory Proven experience supporting more »

2nd Line Engineer - London ( 4 days per week onsite, 1 day per week WFH) Up to £40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on … will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business. Key Responsibilities: * Provide end-user support to … ITSM system (ServiceNow) * Conduct on-site technical investigations and escalate issues to ensure timely resolution * Collaborate with IT team members and support 1st and 2nd line IT teams * Install, update, maintain, and support various software packages and hardware * Perform Active Directory administration and deploy software via Endpoint more »

2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with several of their key clients. Role & Responsibilities: Taking ownership and managing … calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits more »

to go out and improve it. Position Summary The IT Technician is a vital member of the IT team, delivering first- and second-line support for the Trust's IT systems. This hands-on role involves troubleshooting technical issues, maintaining service performance, and providing user support. Ideal candidates … private healthcare, free on-site meals, and fitness facilities, alongside a culture of equity, diversity, and inclusion. Key Responsibilities Deliver first- and second-line support, resolving IT issues swiftly and efficiently. Provide on-site and remote user support for IT systems, devices, and applications. Identify and implement long … ideally ICT/Computer Science). Level 3 IT apprenticeship (e.g., Service Management or Infrastructure Technician). Proven experience in first- and second-line technical support. Familiarity with Windows, macOS, and various IT systems/applications. Strong troubleshooting skills for hardware, software, and network issues. Proficiency in Active more »

Role: 2nd Line Network Engineer Location: London Salary: Up to £40,000 Exciting Opportunity for a 2nd Line Network Engineer in London Are you a skilled Network Engineer with a passion for troubleshooting and resolving technical challenges? Do … have the experience to take your career to the next level? We have an outstanding opportunity just for you! What You'll Do: Provide 2nd line support for network issues, ensuring smooth and efficient resolution. Troubleshoot complex problems and escalate to 3rd line support when … network infrastructure. Engage with clients and internal teams to ensure the highest levels of service. What We're Looking For: Proven experience in a 2nd line network support role. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPNs). Familiarity with Cisco, Juniper, or other more »