1 to 25 of 1,420 Customer Service Jobs in the UK

Job Title: Customer Support Adviser Location: Bridgend, CF31 2BB Salary: £26,000 per annum Job Type: Full time, Permanent Work Location: In person About Flotek: Flotek Group is a fast-growing Tech Company providing IT and Comms technology to a range of businesses. With regional sales and support locations … across the UK our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. Flotek are a 5-star rated company. They value their staff and offer a fantastic working environment and culture. About the Role: We … are looking for an enthusiastic customer service-focused individual with contact centre background. Preferably with some experience within the IT/Telecoms sector or a Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triaging their calls. You will more »

Chief of Staff to Chief Customer Officer - London - Sequel We are seeking a highly skilled Chief of Staff to our Chief Customer Officer to drive growth in a hands-on and strategic role at the UK's leading social impact tech startup. You will lead a team, develop … and execute customer growth strategies, and own the customer experience. This involves expanding Beam's commercial and social footprint through leading the software customer success team. Key Responsibilities: Play a hands-on role in key strategic accounts to drive revenue growth. Experience hiring top talent, and putting … borough through the provision of impartial advice. · Key Responsibilities: · Provide comprehensive, high-qualit ... Job Summary · You will be part of a team of Customer Support Officers working in the SIA's Customer Support Department, responsible for carrying out all operational activities associated with customer support, including more »

Customer Service Advisor Location : Full-time, on-site at Willerby, Hull We're Quickline , and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online, we're on a mission to provide just that—lightning-fast, reliable broadband that reaches the … places other providers leave behind. Our mission relies on a team of inspiring individuals, and we're looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Could that be you? If helping people … gets you out of bed in the morning and solving customer queries puts a smile on your face, we'd love to hear from you! Why you'll love the Customer Service Advisor role. Use your natural people skills to stay customer-focused and delight customers. more »

Graduate Support Analyst, Customer Service, Excel, COR7082 Are you a recent graduate with a passion for customer service, problem-solving, and excellent Excel skills, including experience with pivot tables and VLOOKUPs? If so, this could be the ideal opportunity to kick-start your career! My client … a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their team at an exciting time. This role is perfect for a dynamic and enthusiastic individual eager to make an impact by supporting clients and improving customer experience. … The Role Based at their Oxfordshire site, you'll work closely with a small, collaborative team, using your technical skills to enhance customer interactions. You'll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence more »

Job Title: Customer Service Representative - Technical Team Location: Uxbridge/Parking on-site Fully office based role Start: Ideally as soon as possible Salary: £25,000 Are you passionate about providing excellent customer service? Do you have a proactive approach and thrive in a fast-paced … environment? We are seeking a dynamic Customer Service Representative to join our team in Uxbridge. If you enjoy helping customers and have great organisational and problem-solving skills, we want to hear from you! Customer Service Representative - Technical Team - Key Responsibilities: Act as the first point … via phone and email Handle inbound calls and make outbound calls when necessary Provide clear, practical advice to customers Record detailed notes of all customer interactions Proactively assist customers with their queries Adhere to company procedures and processes Customer Service Representative Requirements: Excellent customer service more »

Job Title: Customer Service Representative - Technical Team Location: Uxbridge/Parking on-site Fully office based role Start: Ideally as soon as possible Salary: £25,000 Are you passionate about providing excellent customer service? Do you have a proactive approach and thrive in a fast-paced … environment? We are seeking a dynamic Customer Service Representative to join our team in Uxbridge. If you enjoy helping customers and have great organisational and problem-solving skills, we want to hear from you! Customer Service Representative - Technical Team - Key Responsibilities: Act as the first point … via phone and email Handle inbound calls and make outbound calls when necessary Provide clear, practical advice to customers Record detailed notes of all customer interactions Proactively assist customers with their queries Adhere to company procedures and processes Customer Service Representative Requirements: Excellent customer service more »

Customer Service Coordinator - Technical Services Are you a detail-oriented professional with exceptional customer service skills? We're seeking a dynamic Customer Service Coordinator to join our Technical Service Engineering team! Job Overview: We're looking for a proactive and commercially aware Customer Service Coordinator who can manage service requests with precision and professionalism. The ideal candidate will be the critical link between our technical teams, customers, and suppliers, ensuring smooth and efficient service delivery. Key Responsibilities: Manage service requests professionally and quickly, meeting and exceeding customer expectations Administer quotes, service requests, purchase orders, and invoices accurately and efficiently Arrange service visits for in-house and third-party engineers, coordinating spare parts and communications Support key service clients to develop and grow relationships Maintain ISO 9001 policy standards and proactively suggest service more »

Customer Service/Technical Support Advisor with a confident telephone manner, good communication, listening and accurate data capture skills is required for a well-established company based in Thame, Oxfordshire. NO PREVIOUS EXPERIENCE REQUIRED FULL TRAINING PROVIDED Once trained you will provide remote support to bars, pubs and … 8am and 6pm with Rotational Weekends and Bank holidays (with time in lieu) JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service/Technical Support Advisor with a confident telephone manner, good communication and listening skills and accurate data capture skills. As the Customer Service/Technical Support Advisor you will provide an exceptional customer experience for all customers and stakeholders by becoming a product and technical expert, once youve completed your training. The Customer Service/Technical Support Advisor will spend time in the field and office with more »

Intercom was founded in 2011 to change the standard of customer service online. Our AI-first customer service platform is a totally new way to deliver customer service and is designed to transform the way businesses interact with their customers through AI. We all … know that customer service on the internet sucks. It’s slow and impersonal. We help businesses provide instant and exceptional service to their customers and maximize their support agents’ productivity, efficiency, and performance—all through our single AI system. More than 25,000 businesses use Intercom to … allow us to push boundaries, build with speed and intensity, and deliver incredible value to our customers. Join us on our mission to redefine customer service and make internet business personal. What's the opportunity? Intercom is leading the customer service industry into the future with more »

Are you a Customer Service Advisor - Sage looking for a new position? My client, based in Milton Keynes, Buckinghamshire, have an excellent opportunity for a Customer Service Advisor - Sage to join their rapidly growing team. They are seeking a highly motivated and meticulous Customer Service … point of contact for customers, seeking assistance with their systems and solutions. You will deliver expert advice, co-ordinate technical issues, and provide exceptional service across various communication channels, ensuring that the customers maximise the benefits of their innovative products. Requirements/Responsibilities for this Milton Keynes, Buckinghamshire role … Respond to customer inquiries about lighting control systems via phone, email, live chat, and other platforms. Provide product information and co-ordinate technical guidance related to lighting controls, dimming systems, sensors, and automation solutions. Assist customers with their orders and advise when orders are despatched. Keep records of customer more »

Job summary We are looking for highly motivated and capable individuals to join our team as Service Desk Analysts. The team provides 1st line support as our first point of contact for users via telephone, email and self-service portal, therefore strong communication skills and excellent customer service are essential. We are a fast-paced department so the ideal candidate needs to be confident, be a fast learner and have the ability to work under pressure. You will need to be able to communicate well and work as part of a larger team, but also … have the ability to work alone. Main duties of the job We are looking for team players with a confident telephone manner, excellent customer service skills, and the ability to deliver a high quality customer-focused professional service. The post holder will be required to meet objectives more »

and achieve global success. About the Role: We are looking for a results-driven Support Team Lead to manage and mentor a team of customer service representatives in our call center. You will play a key role in delivering exceptional customer experiences by ensuring service excellence … regular coaching and feedback. Conduct one-on-one meetings, performance reviews, and development plans. Operational Oversight: Monitor daily operations and ensure team adherence to service level agreements (SLAs). Manage team schedules, shifts, and attendance to maintain optimal service coverage. Ensure timely and accurate handling of customer queries, complaints, and escalations. Performance and Quality Monitoring: Track and analyze key performance indicators (KPIs), including first-call resolution, customer satisfaction, and average handling time. Conduct regular quality checks and call audits to ensure service quality. Create and implement action plans to improve individual and team performance. more »

VCG Technology Services Limited - Support more conscious, fit-for-purpose, technology investment choices. The Service Desk Engineers hold a critical role within our business, looking to support customers with incidents and services requests, ensuring tickets are proactively managed with internal and external stakeholders, providing clear and proactive communication to … ensure swift resolutions and maintain high levels of customer satisfaction. Job Purpose: To provide exceptional first-line technical support with a focus on networking and Microsoft environments. The role involves troubleshooting IT issues, assisting end-users, and escalating more complex problems when required. A strong emphasis is placed on … delivering outstanding customer service and adhering to ITIL best practices. Key Responsibilities: Incident and Service Request Management: Respond to and resolve incoming incidents and service requests via phone, email, or ticketing system. Log all incidents accurately and in detail within the ITSM system, ensuring complete records more »

The Skills You'll Need: Customer Service, SAP, Advanced Excel, Analytical skills Your New Salary: £15 - £23 per hour (Equivalent of £29 - £45K pa) Location: Newcastle Duration: Short term temporary assignment until 30/06/2025 Job status: Hybrid, 2 days a week in office (Tue and … 8am-4pm/8.30am-4.30pm/9am - 5pm) Job posting ID: 3740 Who You'll Be Working for: An international leader in household products. Customer Service Operations Support - What you'll be doing each day: Working with the Global Mobility Services team based in Newcastle providing services to … and tablets. The ideal candidate must be comfortable working in a team that has a focus on stewardship, compliance whilst delivering outstanding employee experience. Customer Service Operations Support - Main responsibilities: Completing monthly and quarterly audits to identify and eliminate stewardship risks and deliver cost savings. Ensure users are more »

Techincal Customer Service Engineer £28,000 - £33,000 + Training + Career Development + loads of benefits Clevedon (Office based position) On offer is the opportunity to join a manufacturer at the forfront of environmentally friendly technology. They are also a service and maintenance provider. They are … looking for an ambitious person to come on board and join the Service Team. Required is a Service Coordinator/Service Controller who will be responsible for working alongside the customer service teams to offer top quality service to customers on a day to … delivering support that is needed * Communication with customers and engineers * Being the point of contact for large and small accounts * Making sure the organisational customer service targets are set Skills, Qualifications and Experience * Service coordination experience (Preferred) * Excellent organisation and high level of detail * Time management * Multi more »

Customer Service Advisor Location: Whiteley Competitive Salary: £24,000 Fantastic Hours: Mon – Fri, 40 hours per week between 8am – 5pm Are you looking for a role with progression opportunities, 25 days+ annual leave and no shift work? Read on.. The task at hand: We have an exciting opportunity … for a Customer Service Advisor to join our Customer Service team in Whiteley. You will be responsible for delivering exceptional levels of service over the phone to Onecom customers ensuring that every communication is both a professional and positive experience for our customers. You will … be responsible for confidently handing customer queries promptly, balancing the needs of customers and the business. You'll be great in this role if: You're personable and confident You're passionate about providing an excellent service with every customer interaction You're got brilliant IT skills more »

A Service Desk Coordinator with 1-2 years of experience in a customer service or helpdesk role, is needed to join the team at this leading agile workplace technology services company. The role will be based in Redhill on a hybrid 3 days in the office or … by both local and global enterprises. Their extensive portfolio is meticulously curated to tackle these issues head-on. You will be working within the service desk to handle customer queries and manage ticket allocation and closure. A key responsibility involves scheduling field engineers and ensuring the progression of … open service tickets. As the interface between the service department and customers, strong communication skills are crucial. About the Company They are a dynamic and agile workplace technology services company. Delivering comprehensive hardware, software & managed services to businesses across the UK. With over 35+ years of experience, they more »

Customer Data Administrator • Studley • Permanent • Full-Time • Hybrid working • Salary circa £24,000 If you have experience in data analysis and customer service, this role may be for you. Our client, within the Studley, Warwickshire area, has an exciting opportunity for an individual who has a minimum … of 2 years of experience in administration, is proficient in Microsoft Excel and has excellent customer service skills. They are offering a salary circa £24k along with 25 days holiday plus bank holidays, on-site parking and the potential to work from home 2 days per week! Day … to Day duties as a Customer Data Administrator will include the following: Extracting data from Excel Spreadsheets for Customer Use Handling customer interactions effectively whilst adhering to company standards, procedures, and expectations Generate reports and extract information from the CRM and in-house systems. Dissecting problems and more »

Business Support Central Services - Newcastle Upon Tyne UK (Hybrid Office & Remote Role) Calling all English/Polish/German/French speaking business support, customer service, sales, recruitment admins based nearby Newcastle, UK seeking a challenging rewarding role ASAP! TRG are hiring motivated, organised, detail orientated Contract Administrators … support, Central Services function with a clear future career progression pathway to Principal/Leadership level! If you have been involved in a finance, customer service, sales or recruitment environment before. Or, recently completed your studies with some admin projects, possessing English/Italian skills, get in touch … support/Tenth Revolution Group have several exciting new hybrid opportunities at our global HQ in Newcastle! North East, UK. Any financial admin/customer service/sales/recruitment skills are highly desirable. Some phone work is required to resolve or escalate queries supporting the core sales more »

The Technician I is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to maintain … This position reports to the Manager Remote Hands, Lead Technician, or Manager Data Center. Internal contacts include various Operations Departments such as Property Operations & Service Planning and Implementation Services. External contacts include suppliers and customers. Level of Impact Handles customer requests to ensure the operational continuity of customer infrastructure. Executes customer service tasks such as Remote Hands (e.g., migration, maintenance, troubleshooting, installation, configuration) and Cross Connects (e.g., installations, deinstallations, documentation, testing). Has a significant impact on customer satisfaction by meeting SLAs and maintaining good communication. Assists in maintaining a clean, tidy, and safe more »

Customer Service Advisor Location : Bournemouth Salary : £25,000 per annum Our client is telecommunications company with a human element at its core, the company are pioneers of digital communication. They are changing the game with their approach to providing businesses with cutting-edge phone systems, lightning-fast internet … memorable phone numbers, and seamless international connections. They are now on the lookout for a dynamic Customer Service Advisor to join their vibrant, progressive team in beautiful Bournemouth. The Role As the main point of contact for their valued clients, you'll be the friendly face and voice … providing expert advice, you will play a pivotal role in maintaining and building relationships with their existing and future customers, and providing a fantastic customer experience. They value quality over quantity in their work approach. They're not answering call after call in a high-volume, high-paced call more »

Are you looking for a customer service role with a difference? Are you able to apply an analytical mindset to your work? Do you have an interest in technology and experience of working with multiple CRM systems? If yes, then read on, and let us tell you why … to 30 (plus Bank Holidays), Company Pension Scheme (8% employer contribution) Health Cash Plan How Synertec will set you up for success as aCustomer Service Advisor: Begin your career with confidence through our Comprehensive Induction and Training Program. From day one, we invest in your professional development, providing the … your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve the NHS more »

the company? On offer for the Support Engineer is an exciting opportunity to join a dynamic team dedicated to providing exceptional technical support and customer service in the automotive and Motorsport industries. The company prides itself on fostering a supportive environment with ample growth opportunities, ensuring you can … your skills and advance your career as part of a forward-thinking organization. In this role, the Support Engineer will be responsible for resolving customer issues promptly and effectively, demonstrating strong problem-solving abilities and a customer-centric approach. They will also contribute to product testing efforts to … ensure high-quality performance and reliability, making a valuable impact on our service delivery and product excellence. The Support Engineer is ideally someone with a passion for delivering exceptional customer service, possessing strong problem-solving skills, and a keen attention to detail. They should thrive in a more »

day, seven days a week, by responding to their inquiries and providing first-line support and repairs to expedite the quick settlement of all customer incidents and requests. While offering great customer service, we guarantee client satisfaction at all times. We will also engage with other analysts … logging, prioritizing, diagnostics, and fixes to ensure resolution within SLA for all incidents for all customers 24/7. Perform 1st line diagnosis on customer networking and communications or liaison with third-party suppliers. Liaison with Regulatory Authorities, Terminal Operators, Shipping lines, System Integrators (e.g. FedEx) Freight Forwarders, and … Third Parties to ensure the customer's freight is kept moving at both ports and airports. Perform new customer installations, upgrades, configuration changes, and ceases of both CNS-provided services and communications to enhance the customer experience throughout the customer lifecycle. Accurate escalation of incidents requiring more »

to be based 3 days a week in Chertsey, 2 days remote. The aim of the team is to ensure the best in class Service Experience for European customers . You will be responsible for the delivery of the regular reports/dashboard for the whole Customer Service … find trends and identify new opportunities for the organisation Improve and automate current code base and owning some specific audience dashboards to support client service management. Build an ‘always on’ view of our partners’ performance across various metrics Build internal & external performance reporting templates Use multiple data sources to … scientist role Degree or equivalent experience in computer science/engineering or quantitative discipline (Economics, Statistics, Engineering, Physics, Mathematics). High understanding of CS (Customer Service, Customer Satisfaction, Customer Experience) Experience working with Tableau/Power BI and other analytic tools Familiarity of working with large more »