1 to 25 of 681 ITIL Jobs in the UK

degree in Computer Science, Information Technology, or a related field (or equivalent experience). Microsoft Azure certifications, such as Microsoft Certified Azure Administrator Associate. ITIL v4 Foundation certification. Experience with monitoring tools like Nagios and Microsoft Analytics. Skills & Abilities Essential: Strong customer service skills with the ability to build positive more »

Fresh Service) for managing IT support Strong communication, collaboration, and organisational skills Proven ability to lead teams, prioritize tasks, and manage multiple projects MCSE, ITIL, and CCNA or equivalent certifications required CISSP, ISO 27001, and PRINCE2 certifications are desirable Please Note: We do not contact or write to unsuccessful candidates. more »

with proven experience in a leadership or supervisory position. Experience managing or supporting a geographically dispersed team in a global organisation. Strong understanding of ITIL principles. Familiarity with ITSM platforms, such as ServiceNow, or similar tools for managing incidents and requests. Technical knowledge of IT infrastructure and systems, including Windows more »

issues. Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Certifications: Relevant certifications such as ITIL, Microsoft Certified: Azure Administrator, or similar are highly desirable. Team Player: Ability to work collaboratively with various teams and foster a positive work environment. Adaptability more »

resolve the Problem. Accurately record, update and document service requests, problems and change requests using the ITSM system. Ensure Service Requests follow the correct ITIL lifecycle, including to Incidents and Change Requests Ensure the Starter, Mover Leaver process always runs smoothly for technology requests, including hardware, software and Active Directory more »

changing circumstances and to think creativity to solve client issues. Advanced communication, presentation and IT skills. KNOWLEDGE, SKILLS AND EXPERIENCE (DESIRABLE) ISO27001 Auditor. Certification ITIL Cloud Certifications such as Microsoft Azure etc. This role requires you to have lived in the UK for the last 5 years and obtain Security more »

for improvement. Required Education Degree in Information Technology, Computer Science, or a related field (or equivalent work experience). Certifications such as CompTIA A+, ITIL, Microsoft Certified: Azure Fundamentals, or equivalent are a plus. more »

system selections, upgrades, and new implementations while driving continuous improvement. Senior IT Support Engineer requirements: A degree in IT, Computer Science, or equivalent, with ITIL Foundation v3/v4 certification. Minimum 3 years of experience in a senior IT operations role, including advanced troubleshooting. Expertise in Microsoft Azure, Active Directory more »

integration tools. * Familiarity with ServiceNow Flow Designer, Workflow Editor, and Orchestration. * Solid understanding of database design, data modelling, and ServiceNow table structures. * Knowledge of ITIL processes and frameworks. * Strong analytical and problem-solving skills with excellent attention to detail. * Excellent communication and collaboration abilities. * Bachelor's degree in Computer Science more »

Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution more »

equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management more »

equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone more »