1 to 25 of 954 ITIL Jobs in the UK

degree in Computer Science, Information Technology, or a related field (or equivalent experience). Microsoft Azure certifications, such as Microsoft Certified Azure Administrator Associate. ITIL v4 Foundation certification. Experience with monitoring tools like Nagios and Microsoft Analytics. Skills & Abilities Essential: Strong customer service skills with the ability to build positive more »

Fresh Service) for managing IT support Strong communication, collaboration, and organisational skills Proven ability to lead teams, prioritize tasks, and manage multiple projects MCSE, ITIL, and CCNA or equivalent certifications required CISSP, ISO 27001, and PRINCE2 certifications are desirable Please Note: We do not contact or write to unsuccessful candidates. more »

will provide high-levels of technical knowledge, analytical troubleshooting and problem solving to maximise user productivity. You will demonstrate a clear knowledge of the ITIL service management framework and an understanding of how to build and deliver excellent service to our users. You will work closely with our Global Service more »

customers. For the candidate to be successful, the following CSAT targets must be hit by the end of the 6 month probation period. Certifications ITIL V4 Foundation If v3 has not already been achieved. Missed Targets Where targets are missed, the candidate will be required to: Investigate why the target more »

that Informatics services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act (1998), Information Standards, Information Security and compliance with NHS Information Governance. Participate in Information Governance and security as required and ensure appropriate more »

that form part of SMBC EMEA. Key Skills & Abilities: Technical Knowledge: Strong understanding of IT Service Management (preferably through specialism/strong understanding of ITIL) focussed on efficient management of service catalogues and service introduction. Strong understanding of and experience with service level agreements. Analytical Skills: Strong problem-solving skills more »

Working directly with customers to gather requirements, design solutions, build proof of concept, and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management, which includes documentation such as development of designs, processes, and procedures Being the focal point for major incidents or more »

Working directly with customers to gather requirements, design solutions, build proof of concept, and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management, which includes documentation such as development of designs, processes, and procedures Being the focal point for major incidents or more »

Working directly with customers to gather requirements, design solutions, build proof of concept, and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management, which includes documentation such as development of designs, processes, and procedures Being the focal point for major incidents or more »

simultaneously Be flexible in their approach to travel and projects undertaken Be driven to learn new tech and self-improve A strong understanding of ITIL best practice and frameworks Technical Skills - Essential Microsoft Windows Strong working knowledge of Windows Server Environments DNS and DHCP Deep working knowledge of Active Directory more »

complex technical issues in language suitable for business stakeholders Passion for customer service, understands the value of delivering quality service to users Desirable skills ITIL Service Management Certification or equivalent Experience of working with outsources, offshore, 3rd party services Basic understanding of application design and application security concepts Experience of more »

security assessments, penetration tests, vulnerability scans, and assess organization cybersecurity maturity Complying with frameworks and regulations such as COBIT, NIST (800-53, cybersecurity), ISO, ITIL, PCI, GLBA, GDPR, HIPAA, and other data privacy and security standards and regulations. Provides internal customer support via assigned tickets for security-related issues, while more »

with a proactive and solution-driven mindset. Highly Preferred: Experience with IT Service Management (ITSM) tools such as ServiceNow, Jira, or Zendesk. CompTIA A+, ITIL Foundation, or other relevant IT certifications. Familiarity with cloud-based collaboration tools (e.g., Microsoft Teams, SharePoint, Google Workspace). Work Environment: May require occasional evening more »

highly desirable. Desirable Skills: Experience with server and workstation hardware diagnostics and replacement. Scripting and automation skills (PowerShell, batch scripts, etc.). Knowledge of ITIL processes and frameworks. If you're an experienced IT professional looking for a new role in a fast-paced, client-focused environment, we'd love more »

highly desirable. Desirable Skills: Experience with server and workstation hardware diagnostics and replacement. Scripting and automation skills (PowerShell, batch scripts, etc.). Knowledge of ITIL processes and frameworks. If you're an experienced IT professional looking for a new role in a fast-paced, client-focused environment, we'd love more »

Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution more »

with a proactive mindset. Excellent communication skills and a customer-centric approach. Relevant IT certifications such as CompTIA Network+, Microsoft MCSA/MCP, or ITIL Foundation are a plus. From a salary perspective the role is paying up to £35,000, including an extensive benefits package. If you would like more »

leadership skills with at least a year in leading and driving high-performance technical teams. Operations teams within enterprise environments with knowledge of DevOps, ITIL, Cloud Services, IT Infrastructure and Operations supporting and maintaining production and development environments and building cloud services that are secure, reliable, scalable and observable. Experience more »

Desktop Administrator Associate or equivalent. MDM (Mobile Device Management) certifications or training, particularly in Microsoft Intune, AirWatch, or similar tools, would be highly beneficial. ITIL Foundation certification would be advantageous, especially for those involved in incident management and IT service management. Together, as owners, let's turn meaningful insights into more »

Skills (Nice to Have): Degree in IT or related field 4+ years in a similar role (preferably MSP) MCSA, Azure, or Microsoft 365 certifications ITIL Foundation VMware vSphere, SAN, iSCSI experience Why Join? ?? Career Growth: Fully funded training & certifications ?? Perks: Company pension, bonus scheme, life insurance ?? Extras: Company car, phone more »

Experience of working in a customer facing role Preparation of short written reports. Understanding of digital working practices used in an enterprise environment (e.g.: ITIL, IT Service Management) Skills Essential Excellent communication skills - verbal, written, presentational and interpersonal. Excellent keyboard and telephone skills. Ability to communicate system and technical issues more »

TCP/IP, DHCP, DNS, and network security technologies Experience of Windows-based administration tools such as Active Directory and Group Policy Understanding of ITIL, including incident management, change management, and configuration management Excellent knowledge of Microsoft Office and technical understanding of Azure and Microsoft 365 Experience of using a more »

Microsoft Office 365. - Familiarity with basic networking concepts (e.g., IP addressing, Wi-Fi troubleshooting). - Excellent communication and customer service skills. - Basic understanding of ITIL processes (preferred but not mandatory). - Relevant certifications (e.g., CompTIA A+ or equivalent, Microsoft Certified Fundamentals) are a plus. Personal Attributes - A positive and approachable more »

in a customer-facing role, demonstrating strong service skills. Certifications (Desirable but Not Essential) · CompTIA A+/Network+ · Microsoft Certified: Modern Desktop Administrator Associate · ITIL Foundation Other Requirements · Willingness to work occasional out-of-hours shifts or on-call rotations if required. · A strong interest in growing a career within more »

technician. Microsoft Certified Solutions Expert (MSCE or comparable qualification) preferred. Server virtualisation technologies e.g Hyper V and/or VMWare etc. IT Infrastructure Library (ITIL) Foundation or Expert level preferred. PRINCE2 Foundation preferred. Evidence of continuing professional development Knowledge Essential A proven knowledge of IT standards and systems management methodologies more »