Customer-Centricity Jobs in England

Customer-Centric
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 376 258 256
Rank change year-on-year -118 -2 +157
Permanent jobs citing Customer-Centricity 632 1,184 2,282
As % of all permanent jobs advertised in England 0.69% 1.41% 1.62%
As % of the Processes & Methodologies category 0.83% 1.47% 1.68%
Number of salaries quoted 417 505 617
10th Percentile £26,500 £35,000 £32,300
25th Percentile £35,000 £47,500 £46,250
Median annual salary (50th Percentile) £46,958 £70,000 £67,500
Median % change year-on-year -32.92% +3.70% +22.73%
75th Percentile £67,500 £72,500 £85,000
90th Percentile £91,250 £89,411 £97,382
UK median annual salary £47,500 £70,000 £65,000
% change year-on-year -32.14% +7.69% +18.18%

All Process and Methodology Skills
England

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 76,066 80,344 135,543
As % of all permanent jobs advertised in England 83.60% 95.49% 95.97%
Number of salaries quoted 55,107 48,707 73,448
10th Percentile £29,000 £34,324 £33,294
25th Percentile £40,000 £46,000 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £93,250 £102,500 £97,500
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

Customer-Centricity
Job Vacancy Trend in England

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer-Centricity in England

Customer-Centricity
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer-Centricity in England.

Salary trend for Customer-Centricity in England

Customer-Centricity
Salary Histogram in England

Salary distribution for jobs citing Customer-Centricity in England over the 6 months to 1 June 2024.

Salary histogram for Customer-Centricity in England

Customer-Centricity
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -11 191 £72,500 +3.57% 120
South East -76 138 £42,500 -29.17% 54
North of England -94 95 £42,500 -39.29% 58
Midlands -8 86 £45,000 -35.71% 29
South West -36 83 £46,958 -32.92% 19
North West -27 56 £35,000 -50.00% 29
West Midlands -19 47 £65,000 -7.14% 16
East Midlands -8 39 £29,500 -57.86% 13
East of England -55 38 £33,250 -52.70% 16
Yorkshire -41 36 £55,000 -21.43% 19
North East -28 3 £37,500 -46.43% 10
Customer-Centricity
UK

Customer-Centricity
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (3.16%) Microsoft Exchange
2 18 (2.85%) Confluence
3 16 (2.53%) SharePoint
4 5 (0.79%) Apache Spark
4 5 (0.79%) CMS
4 5 (0.79%) Moodle
5 4 (0.63%) SAS
5 4 (0.63%) WordPress
6 3 (0.47%) Apache
7 2 (0.32%) IIS
7 2 (0.32%) Tomcat
8 1 (0.16%) Oracle Workflow
8 1 (0.16%) Sitecore CMS
Applications
1 40 (6.33%) Microsoft Excel
2 34 (5.38%) Microsoft Office
3 14 (2.22%) Microsoft PowerPoint
4 9 (1.42%) Spreadsheet
5 4 (0.63%) Adobe Captivate
6 2 (0.32%) Microsoft Project
6 2 (0.32%) Sketch
7 1 (0.16%) 1Password
7 1 (0.16%) Adobe XD
7 1 (0.16%) Blender
7 1 (0.16%) Chatbot
7 1 (0.16%) InVision
7 1 (0.16%) Zeplin
Business Applications
1 14 (2.22%) Dynamics CRM
2 6 (0.95%) Oracle General Ledger
2 6 (0.95%) Oracle Subledger Accounting
3 5 (0.79%) Salesforce CRM
4 3 (0.47%) Dynamics NAV
5 1 (0.16%) Data Workbench
5 1 (0.16%) Dynamics GP
5 1 (0.16%) Elite 3E
5 1 (0.16%) Oracle Assets
5 1 (0.16%) Oracle Payables
5 1 (0.16%) Oracle Receivables
5 1 (0.16%) Payment Gateway
Cloud Services
1 136 (21.52%) Azure
2 88 (13.92%) AWS
2 88 (13.92%) Microsoft 365
3 72 (11.39%) Power Platform
4 37 (5.85%) SaaS
5 29 (4.59%) GCP
6 26 (4.11%) Power Automate
7 22 (3.48%) Entra ID
7 22 (3.48%) PowerApps
8 17 (2.69%) Dynamics 365
9 11 (1.74%) OneDrive
10 10 (1.58%) Azure DevOps
11 8 (1.27%) OCI
11 8 (1.27%) Serverless
12 7 (1.11%) Snowflake
13 6 (0.95%) Amazon S3
13 6 (0.95%) Matillion
14 5 (0.79%) Amazon EMR
14 5 (0.79%) IaaS
15 4 (0.63%) Miro
Communications & Networking
1 31 (4.91%) Firewall
2 13 (2.06%) DNS
3 11 (1.74%) DHCP
4 10 (1.58%) LAN
4 10 (1.58%) WAN
5 9 (1.42%) Remote Desktop
6 8 (1.27%) Network Security
6 8 (1.27%) TCP/IP
7 7 (1.11%) VoIP
7 7 (1.11%) VPN
8 4 (0.63%) Cisco Firepower
8 4 (0.63%) Cisco IOS
8 4 (0.63%) Cisco ISE
8 4 (0.63%) Wireless
9 2 (0.32%) Intranet
9 2 (0.32%) PBX
10 1 (0.16%) HTTP
10 1 (0.16%) HTTPS
10 1 (0.16%) Telnet
10 1 (0.16%) Wi-Fi
Database & Business Intelligence
1 69 (10.92%) Power BI
2 21 (3.32%) SQL Server
2 21 (3.32%) Tableau
3 18 (2.85%) MySQL
4 12 (1.90%) Amazon QuickSight
5 11 (1.74%) Amazon Redshift
5 11 (1.74%) Metadata
6 8 (1.27%) Amazon RDS
6 8 (1.27%) Data Warehouse
7 7 (1.11%) Relational Database
7 7 (1.11%) SAP BW
8 6 (0.95%) Big Data
8 6 (0.95%) Data Lake
8 6 (0.95%) Data Mining
9 5 (0.79%) Apache Hive
9 5 (0.79%) Hadoop
10 4 (0.63%) DynamoDB
10 4 (0.63%) NoSQL
10 4 (0.63%) RDBMS
11 3 (0.47%) PostgreSQL
Development Applications
1 24 (3.80%) JIRA
2 11 (1.74%) Git
3 4 (0.63%) Postman
4 2 (0.32%) JMeter
5 1 (0.16%) Axure RP
5 1 (0.16%) Bitbucket
5 1 (0.16%) Jenkins
5 1 (0.16%) SonarQube
5 1 (0.16%) Visual Studio
General
1 315 (49.84%) Social Skills
2 154 (24.37%) Analytical Skills
3 152 (24.05%) Finance
4 66 (10.44%) Retail
5 63 (9.97%) Marketing
6 57 (9.02%) Inclusion and Diversity
7 50 (7.91%) Legal
8 34 (5.38%) Telecoms
9 32 (5.06%) Organisational Skills
10 27 (4.27%) Law
10 27 (4.27%) Manufacturing
11 25 (3.96%) Presentation Skills
12 24 (3.80%) Fire and Rescue
12 24 (3.80%) Influencing Skills
13 20 (3.16%) Banking
14 18 (2.85%) Brand Awareness
15 13 (2.06%) Public Sector
16 11 (1.74%) Back Office
16 11 (1.74%) Pharmaceutical
16 11 (1.74%) Retail Banking
Job Titles
1 83 (13.13%) Senior
2 69 (10.92%) Analyst
3 54 (8.54%) Developer
4 53 (8.39%) Lead
5 45 (7.12%) Architect
6 37 (5.85%) Support Engineer
7 33 (5.22%) Project Manager
8 32 (5.06%) IT Support
9 31 (4.91%) Product Manager
10 28 (4.43%) Software Engineer
11 22 (3.48%) Applications Developer
12 21 (3.32%) Team Leader
13 20 (3.16%) Senior Architect
13 20 (3.16%) Solutions Architect
14 19 (3.01%) Product Owner
15 16 (2.53%) Designer
16 15 (2.37%) Consultant
16 15 (2.37%) Senior Solutions Architect
16 15 (2.37%) Technical Support
17 14 (2.22%) Data Architect
Libraries, Frameworks & Software Standards
1 50 (7.91%) .NET
2 27 (4.27%) AngularJS
3 26 (4.11%) React
4 23 (3.64%) Web Services
5 22 (3.48%) HTML
5 22 (3.48%) RESTful
6 21 (3.32%) CSS
7 13 (2.06%) Node.js
8 12 (1.90%) jQuery
9 11 (1.74%) HTML5
10 9 (1.42%) CSS3
11 7 (1.11%) Laravel
11 7 (1.11%) Spring
11 7 (1.11%) Symfony
12 6 (0.95%) .NET Framework
12 6 (0.95%) OAuth
12 6 (0.95%) OpenID
12 6 (0.95%) Vue
13 5 (0.79%) Blazor
13 5 (0.79%) Spring Boot
Miscellaneous
1 65 (10.28%) Product Ownership
2 47 (7.44%) Onboarding
3 42 (6.65%) Self-Motivation
4 29 (4.59%) Management Information System
5 21 (3.32%) Data Structures
6 19 (3.01%) Algorithms
7 16 (2.53%) Driving Licence
7 16 (2.53%) Mobile App
8 12 (1.90%) Distributed Systems
9 9 (1.42%) Data Centre
9 9 (1.42%) PMI
10 8 (1.27%) Cloud Native
11 7 (1.11%) Learning Management System
12 6 (0.95%) Reinsurance
13 5 (0.79%) Cyber Threat
13 5 (0.79%) Data Protection Act
13 5 (0.79%) Distributed Denial-of-Service
13 5 (0.79%) Fat Client
13 5 (0.79%) Hedge funds
13 5 (0.79%) Social Media
Operating Systems
1 70 (11.08%) Windows
2 26 (4.11%) Windows Server
3 16 (2.53%) Windows 10
4 12 (1.90%) Linux
5 11 (1.74%) Android
6 10 (1.58%) Apple iOS
7 5 (0.79%) Mac OS
7 5 (0.79%) Red Hat Enterprise Linux
7 5 (0.79%) Unix
8 2 (0.32%) Windows Server 2003
9 1 (0.16%) Windows 7
9 1 (0.16%) Windows Server 2012
9 1 (0.16%) Windows Vista
Processes & Methodologies
1 200 (31.65%) Agile
2 194 (30.70%) Problem-Solving
3 157 (24.84%) Customer-Centric Approach
4 140 (22.15%) Customer Experience
5 116 (18.35%) Customer Service
6 112 (17.72%) Continuous Improvement
7 104 (16.46%) Project Management
8 89 (14.08%) Roadmaps
9 79 (12.50%) ITIL
10 75 (11.87%) Scrum
11 72 (11.39%) Analytics
12 71 (11.23%) CRM
12 71 (11.23%) User Experience
13 58 (9.18%) Business Intelligence
14 57 (9.02%) Collaborative Working
14 57 (9.02%) Decision-Making
14 57 (9.02%) DevOps
14 57 (9.02%) Service Management
15 54 (8.54%) Business Development
16 52 (8.23%) Software Engineering
Programming Languages
1 95 (15.03%) SQL
2 38 (6.01%) Python
3 37 (5.85%) JavaScript
4 35 (5.54%) C#
5 34 (5.38%) Java
6 14 (2.22%) C
7 12 (1.90%) R
8 11 (1.74%) PHP
8 11 (1.74%) PowerShell
9 7 (1.11%) Kotlin
9 7 (1.11%) T-SQL
9 7 (1.11%) TypeScript
10 6 (0.95%) Go
11 5 (0.79%) Scala
11 5 (0.79%) VBA
12 4 (0.63%) Bash
12 4 (0.63%) MATLAB
12 4 (0.63%) Swift
13 3 (0.47%) Data Analysis Expressions
13 3 (0.47%) PL/SQL
Qualifications
1 133 (21.04%) Degree
2 26 (4.11%) Microsoft Certification
3 25 (3.96%) Master's Degree
4 23 (3.64%) Azure Certification
5 19 (3.01%) ITIL Foundation Certificate
6 14 (2.22%) MBA
7 13 (2.06%) A+ Certification
8 12 (1.90%) CISSP
9 10 (1.58%) Computer Science Degree
9 10 (1.58%) DBS Check
10 9 (1.42%) Cisco Certification
10 9 (1.42%) PMI Certification
11 8 (1.27%) CSPO
11 8 (1.27%) Security Cleared
12 7 (1.11%) CEH
13 6 (0.95%) BPSS Clearance
13 6 (0.95%) ITIL Certification
13 6 (0.95%) Oracle Certification
14 5 (0.79%) AWS Certification
14 5 (0.79%) SANS
Quality Assurance & Compliance
1 29 (4.59%) SLA
2 23 (3.64%) GDPR
3 14 (2.22%) QA
4 8 (1.27%) Accessibility
4 8 (1.27%) ISO/IEC 27001
5 7 (1.11%) Cyber Essentials
5 7 (1.11%) HIPAA
5 7 (1.11%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 7 (1.11%) PCI DSS
6 6 (0.95%) GAAP
6 6 (0.95%) IFRS
6 6 (0.95%) PMO
7 4 (0.63%) ISO 14001
7 4 (0.63%) ISO 22301
7 4 (0.63%) ISO 9001
8 3 (0.47%) Data Quality
9 2 (0.32%) COBIT
10 1 (0.16%) NEBOSH
10 1 (0.16%) Sarbanes-Oxley
10 1 (0.16%) WCAG
System Software
1 43 (6.80%) Active Directory
2 15 (2.37%) VMware Infrastructure
3 13 (2.06%) Docker
4 11 (1.74%) Hyper-V
5 2 (0.32%) Virtual Machines
Systems Management
1 11 (1.74%) Microsoft Intune
2 10 (1.58%) Kubernetes
3 7 (1.11%) SCCM
4 2 (0.32%) CASB
5 1 (0.16%) Autotask
5 1 (0.16%) Nessus
5 1 (0.16%) NetIQ Identity Manager
5 1 (0.16%) Single Sign-On
5 1 (0.16%) Terraform
5 1 (0.16%) WSUS
5 1 (0.16%) yum
Vendors
1 192 (30.38%) Microsoft
2 25 (3.96%) Oracle
3 22 (3.48%) VMware
4 18 (2.85%) Salesforce
5 17 (2.69%) SAP
6 16 (2.53%) Cisco
7 10 (1.58%) Databricks
8 7 (1.11%) CyberArk
9 6 (0.95%) Apple
9 6 (0.95%) Citrix
9 6 (0.95%) PeopleSoft
10 5 (0.79%) Adobe
10 5 (0.79%) Fortinet
10 5 (0.79%) Genesys
10 5 (0.79%) Palo Alto
10 5 (0.79%) Red Hat
10 5 (0.79%) YouTube
11 4 (0.63%) Aruba
11 4 (0.63%) Google
11 4 (0.63%) Meraki