Support Engineer Jobs in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £30,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 59 128 158
Rank change year-on-year +69 +30 -46
Permanent jobs requiring a Support Engineer 501 205 235
As % of all permanent jobs advertised in the Midlands 3.63% 2.41% 2.04%
As % of the Job Titles category 3.86% 2.70% 2.15%
Number of salaries quoted 370 181 193
10th Percentile £24,000 £23,949 £22,500
25th Percentile £26,000 £26,000 £25,000
Median annual salary (50th Percentile) £30,000 £29,500 £30,000
Median % change year-on-year +1.69% -1.67% -4.76%
75th Percentile £38,750 £40,250 £41,500
90th Percentile £47,500 £50,000 £47,500
England median annual salary £32,500 £33,500 £34,000
% change year-on-year -2.99% -1.47% -

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 12,991 7,603 10,916
% of permanent jobs with a recognized job title 94.04% 89.49% 94.96%
Number of salaries quoted 9,265 4,488 7,108
10th Percentile £26,250 £28,750 £27,750
25th Percentile £34,571 £37,500 £37,198
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +9.89%
75th Percentile £60,741 £66,389 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Engineer in the Midlands

Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Engineer in the Midlands.

Salary trend for Support Engineer in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 9 June 2024.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +77 286 £30,500 -6.15% 32
East Midlands +37 211 £30,000 +9.09% 41
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 9 June 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 260 (51.90%) Windows
2 232 (46.31%) Microsoft
3 180 (35.93%) Problem-Solving
4 159 (31.74%) Active Directory
5 149 (29.74%) Microsoft 365
6 135 (26.95%) Azure
7 126 (25.15%) ITIL
8 115 (22.95%) Windows Server
9 104 (20.76%) Social Skills
10 100 (19.96%) Degree
11 98 (19.56%) Cisco
12 96 (19.16%) Microsoft Certification
13 95 (18.96%) Driving Licence
14 92 (18.36%) VMware
15 87 (17.37%) Linux
16 85 (16.97%) Customer Service
17 82 (16.37%) Computer Science
18 79 (15.77%) Asset Management
19 76 (15.17%) Onboarding
20 74 (14.77%) Entra ID
20 74 (14.77%) WLAN
21 73 (14.57%) VMware Infrastructure
21 73 (14.57%) Computer Science Degree
22 72 (14.37%) Network Security
23 71 (14.17%) MCP
24 68 (13.57%) MCSE
24 68 (13.57%) Internet
25 66 (13.17%) Cisco Certification
25 66 (13.17%) CCNA
25 66 (13.17%) Network Management

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (9.58%) Microsoft Exchange
2 39 (7.78%) SharePoint
3 15 (2.99%) IIS
4 2 (0.40%) Apache
4 2 (0.40%) Exchange Server 2010
5 1 (0.20%) Exchange Server 2007
5 1 (0.20%) Skype for Business
Applications
1 33 (6.59%) Microsoft Office
2 3 (0.60%) Microsoft Excel
Business Applications
1 5 (1.00%) Salesforce CRM
2 1 (0.20%) Remedy ITSM
Cloud Services
1 149 (29.74%) Microsoft 365
2 135 (26.95%) Azure
3 74 (14.77%) Entra ID
4 17 (3.39%) OneDrive
5 14 (2.79%) AWS
5 14 (2.79%) SaaS
6 8 (1.60%) Mimecast
7 7 (1.40%) Dynamics 365
7 7 (1.40%) Google Workspace
8 4 (0.80%) GCP
9 3 (0.60%) Azure Sentinel
10 2 (0.40%) Amazon S3
10 2 (0.40%) ClickUp
10 2 (0.40%) Microsoft Purview
10 2 (0.40%) OpenDNS
10 2 (0.40%) Serverless
Communications & Networking
1 74 (14.77%) WLAN
2 72 (14.37%) Network Security
3 68 (13.57%) Internet
4 61 (12.18%) Firewall
5 53 (10.58%) DNS
6 52 (10.38%) DHCP
7 36 (7.19%) WAN
8 32 (6.39%) SAN
9 29 (5.79%) TCP/IP
10 23 (4.59%) LAN
10 23 (4.59%) Wi-Fi
11 19 (3.79%) VoIP
12 18 (3.59%) VLAN
13 14 (2.79%) VPN
14 13 (2.59%) PBX
15 12 (2.40%) Wireless
16 7 (1.40%) iSCSI
17 5 (1.00%) Broadband
18 3 (0.60%) Ethernet
18 3 (0.60%) SMTP
Database & Business Intelligence
1 31 (6.19%) SQL Server
2 10 (2.00%) Amazon RDS
3 7 (1.40%) MySQL
4 2 (0.40%) MariaDB
4 2 (0.40%) MongoDB
4 2 (0.40%) PostgreSQL
4 2 (0.40%) SQL Server Analysis Services
4 2 (0.40%) SQL Server Integration Services
4 2 (0.40%) SQL Server Reporting Services
Development Applications
1 2 (0.40%) JIRA
General
1 104 (20.76%) Social Skills
2 49 (9.78%) Analytical Skills
3 47 (9.38%) Law
4 30 (5.99%) Telecoms
5 18 (3.59%) Finance
6 15 (2.99%) Documentation Skills
6 15 (2.99%) Manufacturing
7 7 (1.40%) Inclusion and Diversity
8 6 (1.20%) Organisational Skills
8 6 (1.20%) Retail
9 4 (0.80%) Legal
10 3 (0.60%) Automotive
10 3 (0.60%) Electronics
10 3 (0.60%) Public Sector
11 2 (0.40%) Aerospace
11 2 (0.40%) Games
12 1 (0.20%) Agriculture
12 1 (0.20%) Back Office
12 1 (0.20%) Banking
12 1 (0.20%) Marketing
Libraries, Frameworks & Software Standards
1 7 (1.40%) .NET
1 7 (1.40%) REST
1 7 (1.40%) Web Services
2 5 (1.00%) CSS
2 5 (1.00%) CSS3
2 5 (1.00%) HTML
2 5 (1.00%) HTML5
2 5 (1.00%) jQuery
2 5 (1.00%) React
2 5 (1.00%) WebRTC
3 3 (0.60%) EDI
4 2 (0.40%) LAMP
4 2 (0.40%) LAPP Stack
4 2 (0.40%) SOAP
4 2 (0.40%) V-Ray
5 1 (0.20%) Node.js
Miscellaneous
1 95 (18.96%) Driving Licence
2 76 (15.17%) Onboarding
3 22 (4.39%) Self-Motivation
4 18 (3.59%) Replication
5 17 (3.39%) Clustering
6 11 (2.20%) Fat Client
6 11 (2.20%) Thin Client
7 10 (2.00%) Data Centre
8 8 (1.60%) Management Information System
9 4 (0.80%) CCTV
9 4 (0.80%) Enterprise Software
10 3 (0.60%) Renewable Energy
11 2 (0.40%) Hybrid Cloud
11 2 (0.40%) PKI
12 1 (0.20%) Data Protection Act
12 1 (0.20%) Fixed Income
12 1 (0.20%) Legacy Code
12 1 (0.20%) Robotics
12 1 (0.20%) Team-Oriented Environment
12 1 (0.20%) Video Conferencing
Operating Systems
1 260 (51.90%) Windows
2 115 (22.95%) Windows Server
3 87 (17.37%) Linux
4 39 (7.78%) Windows 10
5 31 (6.19%) Windows Server 2012
6 26 (5.19%) Mac OS
7 13 (2.59%) CentOS
7 13 (2.59%) Windows Server 2016
7 13 (2.59%) Windows Server 2019
8 5 (1.00%) SUSE
8 5 (1.00%) Ubuntu
9 3 (0.60%) Windows Server 2008
10 2 (0.40%) AIX
10 2 (0.40%) Debian
10 2 (0.40%) Red Hat Enterprise Linux
10 2 (0.40%) Unix
11 1 (0.20%) Android
11 1 (0.20%) Apple iOS
11 1 (0.20%) Windows 7
11 1 (0.20%) Windows 8
Processes & Methodologies
1 180 (35.93%) Problem-Solving
2 126 (25.15%) ITIL
3 85 (16.97%) Customer Service
4 82 (16.37%) Computer Science
5 79 (15.77%) Asset Management
6 66 (13.17%) Network Management
7 65 (12.97%) IT Asset Management
7 65 (12.97%) Mentoring
8 36 (7.19%) Infrastructure Engineering
9 32 (6.39%) Service Management
10 29 (5.79%) Customer Requirements
11 26 (5.19%) Cybersecurity
12 25 (4.99%) Continuous Improvement
13 23 (4.59%) Agile
14 20 (3.99%) User Experience
15 19 (3.79%) High Availability
16 18 (3.59%) Proactive Monitoring
16 18 (3.59%) User Acceptance Testing
17 12 (2.40%) Break/Fix
17 12 (2.40%) Migration
Programming Languages
1 54 (10.78%) SQL
2 10 (2.00%) PowerShell
3 7 (1.40%) C#
4 5 (1.00%) JavaScript
5 4 (0.80%) Python
6 3 (0.60%) Shell Script
6 3 (0.60%) T-SQL
7 2 (0.40%) C
7 2 (0.40%) C++
7 2 (0.40%) PL/SQL
7 2 (0.40%) VB
8 1 (0.20%) Perl
Qualifications
1 100 (19.96%) Degree
2 96 (19.16%) Microsoft Certification
3 73 (14.57%) Computer Science Degree
4 71 (14.17%) MCP
5 68 (13.57%) MCSE
6 66 (13.17%) CCNA
6 66 (13.17%) Cisco Certification
7 65 (12.97%) CCNP
7 65 (12.97%) LPIC
8 17 (3.39%) DBS Check
9 12 (2.40%) HNC
9 12 (2.40%) Security Cleared
10 11 (2.20%) A+ Certification
11 6 (1.20%) HND
12 5 (1.00%) BPSS Clearance
12 5 (1.00%) Network+ Certification
12 5 (1.00%) SC Cleared
13 4 (0.80%) Citrix Certification
13 4 (0.80%) VMware Certified Professional (VCP)
14 3 (0.60%) MCITP
Quality Assurance & Compliance
1 50 (9.98%) SLA
2 11 (2.20%) Cyber Essentials
3 6 (1.20%) PCI DSS
4 5 (1.00%) QA
5 3 (0.60%) GDPR
6 2 (0.40%) ISO/IEC 27001
System Software
1 159 (31.74%) Active Directory
2 73 (14.57%) VMware Infrastructure
3 58 (11.58%) Hyper-V
4 19 (3.79%) VMware ESXi
5 10 (2.00%) Virtual Machines
6 9 (1.80%) vSphere
7 7 (1.40%) VMware Workstation
8 5 (1.00%) KVM
8 5 (1.00%) NFS
8 5 (1.00%) VMware NSX
9 4 (0.80%) Terminal Services
10 3 (0.60%) XenApp
10 3 (0.60%) XenDesktop
11 2 (0.40%) Citrix Hypervisor
11 2 (0.40%) Docker
11 2 (0.40%) pfSense
11 2 (0.40%) Virtual Servers
Systems Management
1 66 (13.17%) Microsoft Intune
2 35 (6.99%) SCCM
3 7 (1.40%) Microsoft Clustering
4 4 (0.80%) Autotask
4 4 (0.80%) Failover Clustering
4 4 (0.80%) Jamf Pro
5 3 (0.60%) Cisco Prime
5 3 (0.60%) McAfee ePO
5 3 (0.60%) SCOM
6 2 (0.40%) Backup Exec
6 2 (0.40%) Kubernetes
Vendors
1 232 (46.31%) Microsoft
2 98 (19.56%) Cisco
3 92 (18.36%) VMware
4 39 (7.78%) Veeam
5 31 (6.19%) Citrix
6 23 (4.59%) HP
7 14 (2.79%) Sophos
8 11 (2.20%) Acronis
8 11 (2.20%) Dell
9 8 (1.60%) Apple
9 8 (1.60%) Remedy
9 8 (1.60%) Salesforce
10 7 (1.40%) Google
10 7 (1.40%) Meraki
10 7 (1.40%) Nimble Storage
11 6 (1.20%) Siemens
12 5 (1.00%) Aruba
12 5 (1.00%) Mitel
12 5 (1.00%) Red Hat
12 5 (1.00%) Zerto