Technical Support Engineer Jobs in the Midlands

Technical Support Engineer
England > Midlands

The median Technical Support Engineer salary in the Midlands is £32,500 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 225 295 314
Rank change year-on-year +70 +19 -31
Permanent jobs requiring a Technical Support Engineer 112 8 45
As % of all permanent jobs advertised in the Midlands 0.81% 0.094% 0.39%
As % of the Job Titles category 0.86% 0.11% 0.41%
Number of salaries quoted 98 7 20
10th Percentile £23,500 - £22,750
25th Percentile £26,250 £26,500 £26,688
Median annual salary (50th Percentile) £32,500 £33,120 £31,500
Median % change year-on-year -1.87% +5.14% +10.53%
75th Percentile £37,500 £34,750 £33,250
90th Percentile £47,500 £36,350 £33,923
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 12,991 7,603 10,916
% of permanent jobs with a recognized job title 94.04% 89.49% 94.96%
Number of salaries quoted 9,265 4,488 7,108
10th Percentile £26,250 £28,750 £27,750
25th Percentile £34,571 £37,500 £37,198
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +9.89%
75th Percentile £60,741 £66,389 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Technical Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Technical Support Engineer in the Midlands

Technical Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Technical Support Engineer in the Midlands.

Salary trend for Technical Support Engineer in the Midlands

Technical Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Technical Support Engineer in the Midlands over the 6 months to 9 June 2024.

Salary histogram for Technical Support Engineer in the Midlands

Technical Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the Midlands region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +50 67 £35,000 +13.82% 5
East Midlands - 45 £27,500 - 5
Technical Support Engineer
England

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 9 June 2024, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Technical Support Engineer in the job title.

1 39 (34.82%) Customer Service
2 35 (31.25%) Microsoft
3 33 (29.46%) Windows
4 27 (24.11%) Social Skills
5 26 (23.21%) Active Directory
6 23 (20.54%) Microsoft 365
7 22 (19.64%) Azure
8 19 (16.96%) Entra ID
9 17 (15.18%) SharePoint
10 16 (14.29%) Degree
11 14 (12.50%) Problem-Solving
12 13 (11.61%) Windows Server
12 13 (11.61%) Microsoft Intune
12 13 (11.61%) Hyper-V
12 13 (11.61%) VMware
13 12 (10.71%) DHCP
13 12 (10.71%) HNC
13 12 (10.71%) DNS
14 11 (9.82%) Documentation Skills
15 10 (8.93%) OneDrive
15 10 (8.93%) Firewall
15 10 (8.93%) Microsoft Exchange
16 9 (8.04%) VMware Infrastructure
17 8 (7.14%) Continuous Improvement
18 7 (6.25%) Manufacturing
18 7 (6.25%) SaaS
18 7 (6.25%) Analytical Skills
19 6 (5.36%) Mimecast
19 6 (5.36%) Cybersecurity
19 6 (5.36%) Acronis

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (15.18%) SharePoint
2 10 (8.93%) Microsoft Exchange
Applications
1 2 (1.79%) Microsoft Office
2 1 (0.89%) Microsoft Excel
Cloud Services
1 23 (20.54%) Microsoft 365
2 22 (19.64%) Azure
3 19 (16.96%) Entra ID
4 10 (8.93%) OneDrive
5 7 (6.25%) SaaS
6 6 (5.36%) Dynamics 365
6 6 (5.36%) Mimecast
7 3 (2.68%) GCP
Communications & Networking
1 12 (10.71%) DHCP
1 12 (10.71%) DNS
2 10 (8.93%) Firewall
3 6 (5.36%) TCP/IP
3 6 (5.36%) WAN
4 4 (3.57%) iSCSI
4 4 (3.57%) SAN
4 4 (3.57%) VLAN
5 3 (2.68%) Wireless
6 2 (1.79%) LAN
7 1 (0.89%) Remote Desktop
Database & Business Intelligence
1 3 (2.68%) SQL Server
Development Applications
1 2 (1.79%) JIRA
General
1 27 (24.11%) Social Skills
2 11 (9.82%) Documentation Skills
3 7 (6.25%) Analytical Skills
3 7 (6.25%) Manufacturing
4 6 (5.36%) Organisational Skills
4 6 (5.36%) Telecoms
5 5 (4.46%) Finance
6 3 (2.68%) Automotive
6 3 (2.68%) Electronics
6 3 (2.68%) Inclusion and Diversity
6 3 (2.68%) Public Sector
6 3 (2.68%) Retail
7 2 (1.79%) Aerospace
8 1 (0.89%) Agriculture
Libraries, Frameworks & Software Standards
1 3 (2.68%) EDI
Miscellaneous
1 4 (3.57%) Data Centre
2 3 (2.68%) CCTV
2 3 (2.68%) Driving Licence
2 3 (2.68%) Renewable Energy
3 1 (0.89%) Robotics
Operating Systems
1 33 (29.46%) Windows
2 13 (11.61%) Windows Server
3 5 (4.46%) Mac OS
Processes & Methodologies
1 39 (34.82%) Customer Service
2 14 (12.50%) Problem-Solving
3 8 (7.14%) Continuous Improvement
4 6 (5.36%) Cybersecurity
4 6 (5.36%) ITIL
4 6 (5.36%) Mathematics
5 5 (4.46%) Decision-Making
5 5 (4.46%) Infrastructure Engineering
6 4 (3.57%) Customer Requirements
6 4 (3.57%) Customer-Centricity
6 4 (3.57%) Preventative Maintenance
6 4 (3.57%) Proactive Monitoring
6 4 (3.57%) Telematics
7 3 (2.68%) Case Management
7 3 (2.68%) Cloud Security
7 3 (2.68%) Creative Thinking
7 3 (2.68%) Customer Engagement
7 3 (2.68%) Customer Experience
7 3 (2.68%) Software Architecture
7 3 (2.68%) Ticket Management
Programming Languages
1 5 (4.46%) SQL
Qualifications
1 16 (14.29%) Degree
2 12 (10.71%) HNC
3 6 (5.36%) HND
4 3 (2.68%) Azure Certification
4 3 (2.68%) CESG Certified Professional
4 3 (2.68%) Citrix Certification
4 3 (2.68%) MCITP
4 3 (2.68%) Microsoft Certification
4 3 (2.68%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (5.36%) SLA
2 3 (2.68%) QA
3 1 (0.89%) GDPR
System Software
1 26 (23.21%) Active Directory
2 13 (11.61%) Hyper-V
3 9 (8.04%) VMware Infrastructure
4 4 (3.57%) NFS
5 3 (2.68%) vSphere
5 3 (2.68%) XenApp
5 3 (2.68%) XenDesktop
Systems Management
1 13 (11.61%) Microsoft Intune
2 3 (2.68%) Cisco Prime
2 3 (2.68%) McAfee ePO
2 3 (2.68%) SCOM
Vendors
1 35 (31.25%) Microsoft
2 13 (11.61%) VMware
3 6 (5.36%) Acronis
3 6 (5.36%) Siemens
4 3 (2.68%) Cisco
4 3 (2.68%) Citrix
4 3 (2.68%) Google
4 3 (2.68%) McAfee
4 3 (2.68%) Salesforce
4 3 (2.68%) SolarWinds
5 2 (1.79%) Apple