SLA Jobs in the North of England

Service Level Agreement (SLA)
England > North of England

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 126 116 100
Rank change year-on-year -10 -16 +43
Permanent jobs citing SLA 374 479 620
As % of all permanent jobs advertised in the North of England 1.98% 2.97% 3.36%
As % of the Quality Assurance & Compliance category 15.46% 14.25% 20.29%
Number of salaries quoted 312 249 458
10th Percentile £23,500 £23,600 £21,250
25th Percentile £24,960 £27,000 £24,750
Median annual salary (50th Percentile) £29,500 £37,500 £30,000
Median % change year-on-year -21.33% +25.00% -11.76%
75th Percentile £46,000 £50,000 £41,500
90th Percentile £67,500 £65,000 £57,500
England median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
North of England

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 2,419 3,362 3,056
As % of all permanent jobs advertised in the North of England 12.83% 20.84% 16.57%
Number of salaries quoted 1,659 1,130 1,758
10th Percentile £25,500 £28,700 £25,125
25th Percentile £32,500 £37,500 £32,500
Median annual salary (50th Percentile) £47,500 £50,000 £45,000
Median % change year-on-year -5.00% +11.11% -
75th Percentile £62,500 £65,313 £61,250
90th Percentile £82,500 £81,250 £73,467
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in the North of England

Job postings citing SLA as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for SLA in the North of England

SLA
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing SLA in the North of England.

Salary trend for SLA in the North of England

SLA
Salary Histogram in the North of England

Salary distribution for jobs citing SLA in the North of England over the 6 months to 1 June 2024.

Salary histogram for SLA in the North of England

SLA
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North of England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West -10 164 £28,500 -36.67% 50
Yorkshire -4 137 £37,500 +15.38% 25
North East +23 73 £24,960 -30.67% 15
SLA
England

SLA
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (12.57%) Microsoft Exchange
2 20 (5.35%) SharePoint
3 2 (0.53%) IIS
4 1 (0.27%) Apache
4 1 (0.27%) Confluence
4 1 (0.27%) OpenStack
4 1 (0.27%) WebSphere
Applications
1 70 (18.72%) Microsoft Office
2 5 (1.34%) Microsoft Excel
3 3 (0.80%) Spreadsheet
4 2 (0.53%) Trello
5 1 (0.27%) Microsoft Project
5 1 (0.27%) MS Visio
Business Applications
1 13 (3.48%) Infor SunSystems
1 13 (3.48%) iTrent
2 2 (0.53%) Oracle ERP
3 1 (0.27%) SAP ERP
3 1 (0.27%) SAP PP
3 1 (0.27%) SAP S/4HANA
3 1 (0.27%) SAP SD
3 1 (0.27%) SAP WM
Cloud Services
1 123 (32.89%) Microsoft 365
2 81 (21.66%) Azure
3 19 (5.08%) Cloud Computing
4 17 (4.55%) AWS
5 11 (2.94%) Entra ID
6 10 (2.67%) GCP
7 6 (1.60%) SaaS
8 5 (1.34%) Google Workspace
8 5 (1.34%) IaaS
8 5 (1.34%) PaaS
9 4 (1.07%) Amazon CloudWatch
10 3 (0.80%) Amazon SQS
11 2 (0.53%) GitHub
11 2 (0.53%) Mimecast
11 2 (0.53%) Power Platform
11 2 (0.53%) SAP Commerce Cloud
12 1 (0.27%) Azure DevOps
12 1 (0.27%) GitHub Actions
12 1 (0.27%) OneDrive
12 1 (0.27%) Power Automate
Communications & Networking
1 47 (12.57%) Firewall
2 37 (9.89%) LAN
3 36 (9.63%) WAN
4 27 (7.22%) Wi-Fi
5 26 (6.95%) VPN
6 22 (5.88%) TCP/IP
7 21 (5.61%) SAN
8 20 (5.35%) DNS
9 17 (4.55%) DHCP
9 17 (4.55%) Internet
9 17 (4.55%) WLAN
10 13 (3.48%) Wireless
11 11 (2.94%) Broadband
11 11 (2.94%) Network Security
12 8 (2.14%) SD-WAN
12 8 (2.14%) VoIP
13 6 (1.60%) Software-Defined Networking
14 5 (1.34%) ADSL
14 5 (1.34%) NAS
14 5 (1.34%) PBX
Database & Business Intelligence
1 17 (4.55%) Amazon RDS
2 13 (3.48%) BusinessObjects
3 11 (2.94%) SQL Server
4 5 (1.34%) Azure SQL Database
5 1 (0.27%) Crystal Reports
5 1 (0.27%) MySQL
5 1 (0.27%) Oracle Database
5 1 (0.27%) Power BI
Development Applications
1 6 (1.60%) JIRA
2 3 (0.80%) Octopus Deploy
2 3 (0.80%) TeamCity
3 1 (0.27%) Git
3 1 (0.27%) git-flow
General
1 215 (57.49%) Social Skills
2 82 (21.93%) Finance
3 73 (19.52%) Retail
4 50 (13.37%) Analytical Skills
5 25 (6.68%) Organisational Skills
6 18 (4.81%) Manufacturing
7 17 (4.55%) Law
8 15 (4.01%) Legal
8 15 (4.01%) Telecoms
9 13 (3.48%) Public Sector
10 6 (1.60%) Inclusion and Diversity
11 4 (1.07%) Agriculture
11 4 (1.07%) Back Office
11 4 (1.07%) Local Government
11 4 (1.07%) Marketing
12 3 (0.80%) Military
12 3 (0.80%) Presentation Skills
13 2 (0.53%) Banking
13 2 (0.53%) Documentation Skills
13 2 (0.53%) Police
Job Titles
1 89 (23.80%) Analyst
2 53 (14.17%) Lead
3 44 (11.76%) Team Leader
4 35 (9.36%) Service Manager
5 33 (8.82%) IT Support
6 28 (7.49%) Service Analyst
6 28 (7.49%) Service Desk Analyst
6 28 (7.49%) Support Analyst
7 22 (5.88%) Senior
7 22 (5.88%) Support Engineer
8 20 (5.35%) IT Analyst
8 20 (5.35%) IT Engineer
9 19 (5.08%) IT Manager
9 19 (5.08%) Network Engineer
10 18 (4.81%) Data Analyst
11 16 (4.28%) Head of IT
11 16 (4.28%) IT Services Manager
12 15 (4.01%) Technical Leader
12 15 (4.01%) Technical Team Leader
13 14 (3.74%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 4 (1.07%) .NET
2 3 (0.80%) .NET Framework
2 3 (0.80%) AngularJS
2 3 (0.80%) Node.js
2 3 (0.80%) RabbitMQ
2 3 (0.80%) React
3 2 (0.53%) Web Services
3 2 (0.53%) XML
4 1 (0.27%) Ajax
4 1 (0.27%) BREW
4 1 (0.27%) EDI
4 1 (0.27%) JSON
4 1 (0.27%) LDAP
4 1 (0.27%) Middleware
Miscellaneous
1 35 (9.36%) Driving Licence
2 27 (7.22%) Self-Motivation
3 23 (6.15%) Management Information System
4 15 (4.01%) Data Centre
5 9 (2.41%) EPoS
6 8 (2.14%) Product Ownership
6 8 (2.14%) Public Cloud
6 8 (2.14%) Video Conferencing
7 7 (1.87%) PMI
8 6 (1.60%) Greenfield Project
8 6 (1.60%) Team-Oriented Environment
9 4 (1.07%) Educational Technology
9 4 (1.07%) IoT
10 3 (0.80%) iPhone
10 3 (0.80%) Private Cloud
10 3 (0.80%) Replication
10 3 (0.80%) Wiki
11 2 (0.53%) NHS
11 2 (0.53%) Renewable Energy
11 2 (0.53%) Thin Client
Operating Systems
1 120 (32.09%) Windows
2 65 (17.38%) Windows Server
3 28 (7.49%) Windows 10
4 21 (5.61%) Windows Server 2012
5 20 (5.35%) Linux
6 17 (4.55%) Windows Server 2016
7 16 (4.28%) Windows Server 2019
8 15 (4.01%) Android
9 13 (3.48%) Apple iOS
10 7 (1.87%) Windows 7
11 4 (1.07%) Windows 8
11 4 (1.07%) Windows Server 2008
12 3 (0.80%) CentOS
12 3 (0.80%) Red Hat Enterprise Linux
12 3 (0.80%) Unix
13 2 (0.53%) Ubuntu
14 1 (0.27%) Mac OS
14 1 (0.27%) VMS
Processes & Methodologies
1 167 (44.65%) Customer Service
2 148 (39.57%) Problem-Solving
3 127 (33.96%) ITIL
4 66 (17.65%) Service Delivery
5 52 (13.90%) Service Management
6 49 (13.10%) Time Management
7 48 (12.83%) Infrastructure Engineering
8 47 (12.57%) Cybersecurity
9 45 (12.03%) Continuous Improvement
9 45 (12.03%) Customer Experience
10 40 (10.70%) Mentoring
11 37 (9.89%) Data Management
12 32 (8.56%) Decision-Making
13 28 (7.49%) Change Management
13 28 (7.49%) Incident Management
14 27 (7.22%) Project Management
15 24 (6.42%) Coaching
15 24 (6.42%) Root Cause Analysis
16 22 (5.88%) ITSM
17 20 (5.35%) Disaster Recovery
Programming Languages
1 23 (6.15%) SQL
2 9 (2.41%) Python
3 6 (1.60%) PowerShell
4 4 (1.07%) C#
4 4 (1.07%) Java
4 4 (1.07%) JavaScript
5 1 (0.27%) Bash
Qualifications
1 29 (7.75%) Cisco Certification
1 29 (7.75%) Security Cleared
2 27 (7.22%) CCNA
3 22 (5.88%) CCNP
3 22 (5.88%) Degree
4 19 (5.08%) Azure Certification
5 15 (4.01%) BPSS Clearance
5 15 (4.01%) SC Cleared
6 14 (3.74%) ITIL Certification
7 10 (2.67%) MCP
8 9 (2.41%) DBS Check
8 9 (2.41%) Microsoft Certification
9 7 (1.87%) PMI Certification
10 5 (1.34%) Network+ Certification
11 4 (1.07%) JNCIA
12 3 (0.80%) DV Cleared
13 2 (0.53%) Computer Science Degree
13 2 (0.53%) ITIL Foundation Certificate
13 2 (0.53%) MCSA
14 1 (0.27%) HNC
Quality Assurance & Compliance
1 22 (5.88%) Cyber Essentials
2 21 (5.61%) ISO/IEC 27001
3 9 (2.41%) Data Quality
4 8 (2.14%) PCI DSS
5 5 (1.34%) ISO 9001
6 4 (1.07%) QA
7 3 (0.80%) GDPR
8 2 (0.53%) Disclosure Scotland
9 1 (0.27%) Cyber Essentials PLUS
9 1 (0.27%) FISMA
9 1 (0.27%) HIPAA
9 1 (0.27%) HITRUST
9 1 (0.27%) ISO/IEC 20000
9 1 (0.27%) NEBOSH
9 1 (0.27%) NIST
9 1 (0.27%) PMO
9 1 (0.27%) Sarbanes-Oxley
System Software
1 79 (21.12%) Active Directory
2 35 (9.36%) Hyper-V
3 16 (4.28%) VMware Infrastructure
4 12 (3.21%) Firmware
5 7 (1.87%) KVM
6 4 (1.07%) VMware ESXi
7 3 (0.80%) vSphere
8 2 (0.53%) Virtual Machines
9 1 (0.27%) Docker
9 1 (0.27%) Lustre
9 1 (0.27%) Slurm Workload Manager
Systems Management
1 38 (10.16%) Microsoft Intune
2 12 (3.21%) SCCM
3 5 (1.34%) SCOM
3 5 (1.34%) Systems Management Server (SMS)
3 5 (1.34%) Terraform
4 4 (1.07%) Cacti
4 4 (1.07%) Grafana
5 2 (0.53%) Active Directory Federation Services
5 2 (0.53%) SmoothWall
5 2 (0.53%) vCenter Server
6 1 (0.27%) Failover Clustering
6 1 (0.27%) FortiGate
6 1 (0.27%) Icinga
6 1 (0.27%) Kubernetes
6 1 (0.27%) Microsoft Data Protection Manager
6 1 (0.27%) NetBackup
6 1 (0.27%) Proxmox
6 1 (0.27%) WSUS
Vendors
1 149 (39.84%) Microsoft
2 59 (15.78%) VMware
3 42 (11.23%) Cisco
4 26 (6.95%) Citrix
4 26 (6.95%) ServiceNow
5 23 (6.15%) Dell
6 21 (5.61%) SAP
7 15 (4.01%) Fortinet
8 13 (3.48%) Infor
9 12 (3.21%) SolarWinds
10 11 (2.94%) HP
11 10 (2.67%) IBM
12 9 (2.41%) Veeam
13 8 (2.14%) Meraki
13 8 (2.14%) NetApp
14 7 (1.87%) Apple
15 6 (1.60%) CheckPoint
16 5 (1.34%) Kaseya
16 5 (1.34%) Rapid7
17 4 (1.07%) Splunk