Service Analyst Jobs in the South East

Service Analyst
England > South East

The median Service Analyst salary in the South East is £26,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 278 223 288
Rank change year-on-year -55 +65 -31
Permanent jobs requiring a Service Analyst 121 179 245
As % of all permanent jobs advertised in the South East 0.66% 1.34% 1.16%
As % of the Job Titles category 0.70% 1.49% 1.20%
Number of salaries quoted 72 146 203
10th Percentile £22,750 - £21,250
25th Percentile £24,000 £23,500 £24,000
Median annual salary (50th Percentile) £26,000 £27,500 £27,500
Median % change year-on-year -5.45% - -
75th Percentile £29,438 £35,000 £33,750
90th Percentile £34,200 £43,750 £47,500
England median annual salary £27,500 £28,500 £28,000
% change year-on-year -3.51% +1.79% -

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 17,348 12,023 20,382
% of permanent jobs with a recognized job title 94.23% 89.71% 96.17%
Number of salaries quoted 12,223 7,828 12,399
10th Percentile £27,750 £30,000 £30,000
25th Percentile £36,250 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Service Analyst
Job Vacancy Trend in the South East

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Analyst in the South East

Service Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Analyst in the South East.

Salary trend for Service Analyst in the South East

Service Analyst
Salary Histogram in the South East

Salary distribution for jobs citing Service Analyst in the South East over the 6 months to 9 June 2024.

Salary histogram for Service Analyst in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South East region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -43 46 £26,000 +0.97% 5
Buckinghamshire -9 37 £26,000 -23.53% 3
Hampshire -46 29 £27,500 +3.77% 8
Surrey -27 20 £26,000 -28.77% 4
West Sussex +29 13 £24,000 +1.05%
Berkshire -7 7 £26,000 - 2
East Sussex +16 6 £26,250 +4.56% 2
Kent -13 3 £29,000 -6.45% 2
Sussex -23 3 - -
Oxfordshire -22 2 £31,250 +22.55%
Middlesex - 1 £30,950 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 9 June 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Analyst in the job title.

1 75 (61.98%) Microsoft
2 51 (42.15%) Windows
3 50 (41.32%) Active Directory
4 49 (40.50%) Social Skills
5 46 (38.02%) Customer Service
6 41 (33.88%) ITIL
7 40 (33.06%) Microsoft 365
8 34 (28.10%) Problem-Solving
9 21 (17.36%) Digital Economy
10 19 (15.70%) SLA
11 17 (14.05%) Microsoft Office
11 17 (14.05%) Telecoms
11 17 (14.05%) GDPR
12 14 (11.57%) Windows Server
12 14 (11.57%) Analytics
13 12 (9.92%) Security Cleared
13 12 (9.92%) SaaS
14 11 (9.09%) Analytical Skills
14 11 (9.09%) Firewall
15 10 (8.26%) Incident Management
16 9 (7.44%) SCCM
16 9 (7.44%) NVQ Level 3
16 9 (7.44%) Azure
16 9 (7.44%) DV Cleared
16 9 (7.44%) Microsoft Exchange
16 9 (7.44%) LAN
16 9 (7.44%) VoIP
17 8 (6.61%) TCP/IP
17 8 (6.61%) VPN
17 8 (6.61%) Retail

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.44%) Microsoft Exchange
2 1 (0.83%) IBM Domino
Applications
1 17 (14.05%) Microsoft Office
2 4 (3.31%) Microsoft Excel
Business Applications
1 2 (1.65%) assyst
Cloud Services
1 40 (33.06%) Microsoft 365
2 12 (9.92%) SaaS
3 9 (7.44%) Azure
4 1 (0.83%) PaaS
4 1 (0.83%) Power Platform
Communications & Networking
1 11 (9.09%) Firewall
2 9 (7.44%) LAN
2 9 (7.44%) VoIP
3 8 (6.61%) TCP/IP
3 8 (6.61%) VPN
4 3 (2.48%) Remote Desktop
5 2 (1.65%) VLAN
5 2 (1.65%) Wireless
6 1 (0.83%) Cisco IOS
6 1 (0.83%) WAN
Database & Business Intelligence
1 3 (2.48%) SQL Server
2 1 (0.83%) Oracle Reports
2 1 (0.83%) Power BI
Development Applications
1 3 (2.48%) JIRA
General
1 49 (40.50%) Social Skills
2 21 (17.36%) Digital Economy
3 17 (14.05%) Telecoms
4 11 (9.09%) Analytical Skills
5 8 (6.61%) Inclusion and Diversity
5 8 (6.61%) Retail
6 7 (5.79%) Documentation Skills
7 5 (4.13%) Finance
7 5 (4.13%) Legal
8 4 (3.31%) Financial Institution
8 4 (3.31%) Organisational Skills
9 1 (0.83%) Advertising
9 1 (0.83%) Law
9 1 (0.83%) Public Sector
Libraries, Frameworks & Software Standards
1 5 (4.13%) XML
Miscellaneous
1 6 (4.96%) Self-Motivation
2 3 (2.48%) EPoS
2 3 (2.48%) Onboarding
3 1 (0.83%) Analytical Mindset
3 1 (0.83%) Virtual Team
Operating Systems
1 51 (42.15%) Windows
2 14 (11.57%) Windows Server
3 8 (6.61%) Windows 10
4 3 (2.48%) Mac OS
4 3 (2.48%) Windows Server 2012
4 3 (2.48%) Windows Server 2016
4 3 (2.48%) Windows Server 2019
5 1 (0.83%) Android
5 1 (0.83%) Linux
5 1 (0.83%) Unix
Processes & Methodologies
1 46 (38.02%) Customer Service
2 41 (33.88%) ITIL
3 34 (28.10%) Problem-Solving
4 14 (11.57%) Analytics
5 10 (8.26%) Incident Management
6 8 (6.61%) Problem Management
7 7 (5.79%) Change Management
7 7 (5.79%) Process Improvement
7 7 (5.79%) Service Management
8 5 (4.13%) Business Intelligence
8 5 (4.13%) Collaborative Working
8 5 (4.13%) Customer Requirements
8 5 (4.13%) Project Management
9 4 (3.31%) Cybersecurity
9 4 (3.31%) Service Delivery
9 4 (3.31%) Stakeholder Management
9 4 (3.31%) Supplier Management
10 3 (2.48%) Agile
10 3 (2.48%) Asset Management
10 3 (2.48%) Data Analysis
Qualifications
1 12 (9.92%) Security Cleared
2 9 (7.44%) DV Cleared
2 9 (7.44%) NVQ Level 3
3 3 (2.48%) Degree
4 2 (1.65%) Microsoft Certification
4 2 (1.65%) SC Cleared
5 1 (0.83%) A+ Certification
5 1 (0.83%) MCDST
5 1 (0.83%) MCITP
Quality Assurance & Compliance
1 19 (15.70%) SLA
2 17 (14.05%) GDPR
System Software
1 50 (41.32%) Active Directory
2 3 (2.48%) Hyper-V
Systems Management
1 9 (7.44%) SCCM
2 1 (0.83%) IBM BigFix
2 1 (0.83%) Tivoli
Vendors
1 75 (61.98%) Microsoft
2 7 (5.79%) ServiceNow
3 3 (2.48%) Adobe
3 3 (2.48%) Apple
3 3 (2.48%) Snow
4 2 (1.65%) Kofax
5 1 (0.83%) Cisco
5 1 (0.83%) Oracle
5 1 (0.83%) Remedy
5 1 (0.83%) Sage
5 1 (0.83%) SolarWinds