Support Analyst Jobs in the South East

Support Analyst
England > South East

The median Support Analyst salary in the South East is £32,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 155 204 217
Rank change year-on-year +49 +13 +3
Permanent jobs requiring a Support Analyst 311 211 341
As % of all permanent jobs advertised in the South East 1.75% 1.53% 1.65%
As % of the Job Titles category 1.85% 1.71% 1.71%
Number of salaries quoted 229 166 289
10th Percentile £23,250 £22,750 £23,500
25th Percentile £26,250 £25,313 £25,750
Median annual salary (50th Percentile) £32,500 £30,500 £29,000
Median % change year-on-year +6.56% +5.17% +1.75%
75th Percentile £43,750 £35,813 £37,500
90th Percentile £53,750 £42,500 £43,750
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -0.38%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 16,769 12,374 19,894
% of permanent jobs with a recognized job title 94.15% 89.99% 96.32%
Number of salaries quoted 11,915 7,936 12,370
10th Percentile £27,750 £30,000 £30,000
25th Percentile £36,250 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Analyst in the South East

Support Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Analyst in the South East.

Salary trend for Support Analyst in the South East

Support Analyst
Salary Histogram in the South East

Salary distribution for jobs citing Support Analyst in the South East over the 6 months to 1 June 2024.

Salary histogram for Support Analyst in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South East region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +44 144 £32,500 +4.84% 7
Surrey +21 71 £32,500 -4.41% 2
Berkshire +20 56 £29,750 +8.18% 3
Kent +23 50 £25,000 -18.03% 6
Oxfordshire +36 49 £37,500 +7.14% 1
Buckinghamshire -2 39 £30,000 -9.77% 3
Hampshire -44 31 £30,000 +11.11% 5
East Sussex +5 6 £52,500 +61.54%
West Sussex +27 4 £46,250 +56.78%
Sussex - 2 £32,500 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 1 June 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Analyst in the job title.

1 117 (37.62%) Social Skills
2 110 (35.37%) Microsoft
3 104 (33.44%) Problem-Solving
4 102 (32.80%) Windows
5 99 (31.83%) Microsoft 365
6 86 (27.65%) ITIL
7 85 (27.33%) Customer Service
8 73 (23.47%) Microsoft Office
8 73 (23.47%) Active Directory
9 69 (22.19%) SLA
10 63 (20.26%) Security Cleared
11 61 (19.61%) Windows 10
12 59 (18.97%) Incident Management
13 58 (18.65%) Analytical Skills
14 55 (17.68%) Degree
15 51 (16.40%) Finance
16 42 (13.50%) SQL
17 41 (13.18%) SC Cleared
18 39 (12.54%) ERP
18 39 (12.54%) Actionable Insight
19 38 (12.22%) Oracle
20 37 (11.90%) Unix
21 36 (11.58%) WebLogic
21 36 (11.58%) Remedy
22 31 (9.97%) Azure
23 30 (9.65%) SharePoint
24 27 (8.68%) Microsoft Exchange
24 27 (8.68%) Service Management
25 26 (8.36%) DHCP
25 26 (8.36%) DNS

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (11.58%) WebLogic
2 30 (9.65%) SharePoint
3 27 (8.68%) Microsoft Exchange
4 14 (4.50%) Oracle Service Bus
5 1 (0.32%) Confluence
5 1 (0.32%) IIS
Applications
1 73 (23.47%) Microsoft Office
2 17 (5.47%) Microsoft Excel
3 15 (4.82%) MS Visio
Business Applications
1 14 (4.50%) Remedy ITSM
2 9 (2.89%) Dynamics CRM
3 6 (1.93%) SAP S/4HANA
4 5 (1.61%) Dynamics GP
5 4 (1.29%) NetSuite
6 3 (0.96%) Dynamics NAV
7 1 (0.32%) Infor M3
7 1 (0.32%) JDE OneWorld
7 1 (0.32%) JDE World
Cloud Services
1 99 (31.83%) Microsoft 365
2 31 (9.97%) Azure
3 14 (4.50%) SaaS
4 10 (3.22%) Dynamics 365
4 10 (3.22%) Entra ID
5 8 (2.57%) Power Platform
6 6 (1.93%) WhatsApp
7 5 (1.61%) AWS
8 4 (1.29%) PowerApps
9 3 (0.96%) OneDrive
9 3 (0.96%) Power Automate
10 2 (0.64%) IaaS
10 2 (0.64%) Mimecast
10 2 (0.64%) PaaS
11 1 (0.32%) Azure Sentinel
11 1 (0.32%) Google Workspace
Communications & Networking
1 26 (8.36%) DHCP
1 26 (8.36%) DNS
2 22 (7.07%) Firewall
3 11 (3.54%) VoIP
4 8 (2.57%) WAN
5 7 (2.25%) VPN
5 7 (2.25%) Wireless
6 6 (1.93%) Wi-Fi
7 5 (1.61%) TCP/IP
8 4 (1.29%) LAN
8 4 (1.29%) SD-WAN
8 4 (1.29%) WLAN
9 3 (0.96%) Internet
10 2 (0.64%) Remote Desktop
10 2 (0.64%) WPA
11 1 (0.32%) DKIM
11 1 (0.32%) DMARC
11 1 (0.32%) Intranet
Database & Business Intelligence
1 22 (7.07%) Elasticsearch
2 15 (4.82%) Oracle Database
3 14 (4.50%) Oracle Database 10g
3 14 (4.50%) Oracle Database 11g
3 14 (4.50%) VLDB
4 9 (2.89%) SQL Server
5 5 (1.61%) Power BI
6 2 (0.64%) Amazon RDS
7 1 (0.32%) DB2
7 1 (0.32%) SQL Server Integration Services
Development Applications
1 2 (0.64%) JIRA
General
1 117 (37.62%) Social Skills
2 58 (18.65%) Analytical Skills
3 51 (16.40%) Finance
4 22 (7.07%) Police
5 19 (6.11%) Manufacturing
6 18 (5.79%) Legal
7 17 (5.47%) Telecoms
8 9 (2.89%) Law
9 6 (1.93%) Billing
10 5 (1.61%) Automotive
10 5 (1.61%) Banking
10 5 (1.61%) Documentation Skills
10 5 (1.61%) Investment Banking
10 5 (1.61%) Military
10 5 (1.61%) Private Banking
11 4 (1.29%) Marketing
11 4 (1.29%) Pharmaceutical
11 4 (1.29%) Public Sector
12 1 (0.32%) Aerospace
12 1 (0.32%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 22 (7.07%) J2EE
1 22 (7.07%) Java EE
1 22 (7.07%) Spring
2 5 (1.61%) .NET
2 5 (1.61%) Middleware
3 2 (0.64%) Software Packaging
4 1 (0.32%) LDAP
Miscellaneous
1 16 (5.14%) Driving Licence
2 12 (3.86%) Management Information System
3 10 (3.22%) Analytical Mindset
3 10 (3.22%) Enterprise Software
4 4 (1.29%) Educational Technology
4 4 (1.29%) Life Science
5 3 (0.96%) e-Learning
5 3 (0.96%) iPad
5 3 (0.96%) Onboarding
5 3 (0.96%) Smartphone
6 2 (0.64%) Cyber Threat
6 2 (0.64%) Foreign Exchange (FX)
6 2 (0.64%) NHS
6 2 (0.64%) Video Conferencing
7 1 (0.32%) Greenfield Project
7 1 (0.32%) Handset
7 1 (0.32%) Mobile App
7 1 (0.32%) Self-Motivation
Operating Systems
1 102 (32.80%) Windows
2 61 (19.61%) Windows 10
3 37 (11.90%) Unix
4 21 (6.75%) Windows Server
5 20 (6.43%) Linux
6 14 (4.50%) Solaris
7 4 (1.29%) Android
7 4 (1.29%) Apple iOS
7 4 (1.29%) Windows Server 2012
8 2 (0.64%) Mac OS
8 2 (0.64%) Windows Server 2016
8 2 (0.64%) Windows Server 2019
9 1 (0.32%) Windows 7
9 1 (0.32%) Windows Mobile
Processes & Methodologies
1 104 (33.44%) Problem-Solving
2 86 (27.65%) ITIL
3 85 (27.33%) Customer Service
4 59 (18.97%) Incident Management
5 39 (12.54%) Actionable Insight
5 39 (12.54%) ERP
6 27 (8.68%) Service Management
7 24 (7.72%) Service Delivery
8 22 (7.07%) Containerisation
8 22 (7.07%) Enterprise Architecture
8 22 (7.07%) Enterprise Search
8 22 (7.07%) Impact Assessments
8 22 (7.07%) Information Management
9 20 (6.43%) Agile
9 20 (6.43%) Problem Management
10 19 (6.11%) Performance Tuning
11 16 (5.14%) ITSM
11 16 (5.14%) Project Management
12 14 (4.50%) Capacity Planning
12 14 (4.50%) Performance Monitoring
Programming Languages
1 42 (13.50%) SQL
2 25 (8.04%) Shell Script
3 23 (7.40%) Java
4 15 (4.82%) PL/SQL
5 7 (2.25%) JavaScript
6 3 (0.96%) Perl
7 1 (0.32%) C
7 1 (0.32%) C#
7 1 (0.32%) COBOL
7 1 (0.32%) PowerShell
7 1 (0.32%) T-SQL
Qualifications
1 63 (20.26%) Security Cleared
2 55 (17.68%) Degree
3 41 (13.18%) SC Cleared
4 11 (3.54%) DV Cleared
5 7 (2.25%) NVQ Level 3
6 6 (1.93%) DBS Check
7 4 (1.29%) BPSS Clearance
8 3 (0.96%) A+ Certification
8 3 (0.96%) Microsoft Certification
8 3 (0.96%) Network+ Certification
9 2 (0.64%) ITIL Certification
10 1 (0.32%) Computer Science Degree
Quality Assurance & Compliance
1 69 (22.19%) SLA
2 2 (0.64%) ISO/IEC 27001
2 2 (0.64%) PCI DSS
2 2 (0.64%) PMO
2 2 (0.64%) Sarbanes-Oxley
3 1 (0.32%) Data Quality
3 1 (0.32%) QA
System Software
1 73 (23.47%) Active Directory
2 14 (4.50%) Oracle RAC
3 7 (2.25%) VMware Infrastructure
4 4 (1.29%) Microsoft Virtual Server
4 4 (1.29%) Virtual Servers
5 3 (0.96%) Hyper-V
6 1 (0.32%) Virtual Desktop
Systems Management
1 22 (7.07%) OpenSSO
1 22 (7.07%) Single Sign-On
2 14 (4.50%) Data Guard
2 14 (4.50%) Oracle RMAN
3 11 (3.54%) Microsoft Intune
4 6 (1.93%) SCCM
5 3 (0.96%) WSUS
6 1 (0.32%) ZENworks
Vendors
1 110 (35.37%) Microsoft
2 38 (12.22%) Oracle
3 36 (11.58%) Remedy
4 17 (5.47%) Cisco
5 14 (4.50%) Sun
6 12 (3.86%) WatchGuard
7 10 (3.22%) SAP
8 9 (2.89%) BT
9 8 (2.57%) HP
9 8 (2.57%) VMware
10 7 (2.25%) Bloomberg
11 6 (1.93%) Dell
11 6 (1.93%) Sage
12 5 (1.61%) Citrix
12 5 (1.61%) Palo Alto
13 3 (0.96%) Apple
13 3 (0.96%) Salesforce
13 3 (0.96%) ServiceNow
14 2 (0.64%) Barracuda Networks
14 2 (0.64%) Meraki