Support Analyst Jobs in the South West

Support Analyst
England > South West

The median Support Analyst salary in the South West is £34,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 177 178 204
Rank change year-on-year +1 +26 +11
Permanent jobs requiring a Support Analyst 116 86 130
As % of all permanent jobs advertised in the South West 1.12% 1.32% 1.50%
As % of the Job Titles category 1.16% 1.49% 1.57%
Number of salaries quoted 81 52 116
10th Percentile £22,250 £24,825 £21,750
25th Percentile £25,000 £27,000 £24,500
Median annual salary (50th Percentile) £34,000 £30,000 £28,500
Median % change year-on-year +13.33% +5.26% +14.00%
75th Percentile £38,750 £33,250 £33,188
90th Percentile £43,750 £34,901 £40,500
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 9,975 5,765 8,290
% of permanent jobs with a recognized job title 96.16% 88.76% 95.79%
Number of salaries quoted 7,226 3,665 5,138
10th Percentile £28,000 £30,000 £28,750
25th Percentile £37,000 £38,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £64,750 £68,750 £65,720
90th Percentile £77,500 £80,000 £80,000
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Support Analyst
Job Vacancy Trend in the South West

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Support Analyst in the South West

Support Analyst
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Support Analyst in the South West.

Salary trend for Support Analyst in the South West

Support Analyst
Salary Histogram in the South West

Salary distribution for jobs citing Support Analyst in the South West over the 6 months to 9 June 2024.

Salary histogram for Support Analyst in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South West region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol +14 39 £35,000 +16.67% 12
Wiltshire +2 24 £32,500 +8.33% 5
Somerset -3 15 £23,750 -23.39% 6
Gloucestershire -22 13 £25,000 -20.00% 3
Devon -9 12 £30,750 +16.04% 1
Cornwall - 5 - -
Dorset -44 4 £37,500 +15.38%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 9 June 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Analyst in the job title.

1 42 (36.21%) Microsoft
2 37 (31.90%) Social Skills
3 35 (30.17%) Windows
4 28 (24.14%) Active Directory
5 27 (23.28%) Problem-Solving
5 27 (23.28%) Customer Service
5 27 (23.28%) Azure
6 23 (19.83%) Microsoft 365
7 17 (14.66%) SQL
7 17 (14.66%) ITIL
8 16 (13.79%) Windows Server
9 14 (12.07%) SCCM
10 13 (11.21%) Linux
11 12 (10.34%) ITSM
11 12 (10.34%) Windows 10
12 11 (9.48%) Entra ID
12 11 (9.48%) Microsoft Office
12 11 (9.48%) Firewall
13 10 (8.62%) VMware
13 10 (8.62%) Microsoft Exchange
13 10 (8.62%) SLA
13 10 (8.62%) AWS
14 9 (7.76%) Trend Analysis
14 9 (7.76%) Finance
14 9 (7.76%) Problem Management
15 8 (6.90%) Retail
15 8 (6.90%) SQL Server
15 8 (6.90%) Microsoft Intune
16 7 (6.03%) ServiceNow
16 7 (6.03%) Java

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (8.62%) Microsoft Exchange
2 7 (6.03%) SharePoint
3 3 (2.59%) Apache
3 3 (2.59%) GlassFish
3 3 (2.59%) JBoss
3 3 (2.59%) Tomcat
4 1 (0.86%) Skype for Business
Applications
1 11 (9.48%) Microsoft Office
2 4 (3.45%) Microsoft Excel
Cloud Services
1 27 (23.28%) Azure
2 23 (19.83%) Microsoft 365
3 11 (9.48%) Entra ID
4 10 (8.62%) AWS
5 4 (3.45%) Dynamics 365
5 4 (3.45%) GCP
6 2 (1.72%) Azure Stack
Communications & Networking
1 11 (9.48%) Firewall
2 6 (5.17%) Internet
3 5 (4.31%) LAN
3 5 (4.31%) Softphone
3 5 (4.31%) VSAT
4 4 (3.45%) WAN
5 3 (2.59%) Reverse Proxy
6 1 (0.86%) ADSL
6 1 (0.86%) Cisco Nexus
6 1 (0.86%) DHCP
6 1 (0.86%) DNS
6 1 (0.86%) HTTP
6 1 (0.86%) HTTPS
6 1 (0.86%) NAS
6 1 (0.86%) SAN
6 1 (0.86%) Skype
6 1 (0.86%) TCP/IP
6 1 (0.86%) VoIP
6 1 (0.86%) Wireless
Database & Business Intelligence
1 8 (6.90%) SQL Server
2 3 (2.59%) Oracle Database
2 3 (2.59%) Oracle Database 12c
2 3 (2.59%) Oracle Reports
3 1 (0.86%) MySQL
Development Applications
1 1 (0.86%) JIRA
General
1 37 (31.90%) Social Skills
2 9 (7.76%) Finance
3 8 (6.90%) Retail
4 6 (5.17%) Marketing
5 5 (4.31%) French Language
5 5 (4.31%) Legal
5 5 (4.31%) Portuguese Language
5 5 (4.31%) Telecoms
6 4 (3.45%) Analytical Skills
7 3 (2.59%) Manufacturing
8 2 (1.72%) Documentation Skills
8 2 (1.72%) Organisational Skills
9 1 (0.86%) Aviation
9 1 (0.86%) Inclusion and Diversity
9 1 (0.86%) Public Sector
Libraries, Frameworks & Software Standards
1 3 (2.59%) LDAP
1 3 (2.59%) SAML
2 2 (1.72%) .NET
3 1 (0.86%) RESTful
Miscellaneous
1 1 (0.86%) Driving Licence
1 1 (0.86%) iPhone
1 1 (0.86%) Life Science
1 1 (0.86%) Management Information System
1 1 (0.86%) Onboarding
1 1 (0.86%) Renewable Energy
1 1 (0.86%) Robotics
1 1 (0.86%) Self-Motivation
Operating Systems
1 35 (30.17%) Windows
2 16 (13.79%) Windows Server
3 13 (11.21%) Linux
4 12 (10.34%) Windows 10
5 4 (3.45%) Mac OS
6 3 (2.59%) AIX
6 3 (2.59%) Solaris
6 3 (2.59%) Unix
7 1 (0.86%) Windows Server 2012
7 1 (0.86%) Windows Server 2019
Processes & Methodologies
1 27 (23.28%) Customer Service
1 27 (23.28%) Problem-Solving
2 17 (14.66%) ITIL
3 12 (10.34%) ITSM
4 9 (7.76%) Problem Management
4 9 (7.76%) Trend Analysis
5 7 (6.03%) CRM
5 7 (6.03%) Service Management
6 6 (5.17%) Continuous Improvement
6 6 (5.17%) Fintech
7 5 (4.31%) Asset Management
7 5 (4.31%) B2B
7 5 (4.31%) Case Management
7 5 (4.31%) Root Cause Analysis
7 5 (4.31%) Service Catalogue
8 4 (3.45%) Customer-Centricity
8 4 (3.45%) Infrastructure Monitoring
8 4 (3.45%) Mobile Device Management
8 4 (3.45%) Server Virtualisation
8 4 (3.45%) User Experience
Programming Languages
1 17 (14.66%) SQL
2 7 (6.03%) Java
3 5 (4.31%) PowerShell
4 1 (0.86%) C#
4 1 (0.86%) VB
Qualifications
1 5 (4.31%) Microsoft Certification
1 5 (4.31%) Security Cleared
2 4 (3.45%) Degree
3 3 (2.59%) A+ Certification
3 3 (2.59%) MCITP
4 2 (1.72%) ITIL Foundation Certificate
4 2 (1.72%) MCP
4 2 (1.72%) SC Cleared
5 1 (0.86%) Computer Science Degree
Quality Assurance & Compliance
1 10 (8.62%) SLA
2 1 (0.86%) Accessibility
2 1 (0.86%) ISO/IEC 27001
2 1 (0.86%) PMO
System Software
1 28 (24.14%) Active Directory
2 5 (4.31%) VMware Infrastructure
3 4 (3.45%) Hyper-V
3 4 (3.45%) VMware Workstation
3 4 (3.45%) XenApp
3 4 (3.45%) XenDesktop
Systems Management
1 14 (12.07%) SCCM
2 8 (6.90%) Microsoft Intune
3 3 (2.59%) Oracle Statspack
3 3 (2.59%) Single Sign-On
4 1 (0.86%) Jamf Pro
Vendors
1 42 (36.21%) Microsoft
2 10 (8.62%) VMware
3 7 (6.03%) ServiceNow
4 5 (4.31%) Cisco
4 5 (4.31%) Citrix
4 5 (4.31%) Dell
4 5 (4.31%) HP
4 5 (4.31%) Oracle
5 4 (3.45%) Google
5 4 (3.45%) Symantec
6 3 (2.59%) New Relic
6 3 (2.59%) NGA Human Resources
6 3 (2.59%) Northgate
6 3 (2.59%) SolarWinds
7 2 (1.72%) Apple
8 1 (0.86%) Bomgar
8 1 (0.86%) Canon
8 1 (0.86%) Fortinet
8 1 (0.86%) Meraki
8 1 (0.86%) Zscaler