Technical Support Advisor Jobs

Technical Support Adviser
UK

The median Technical Support Adviser salary in the UK is £28,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 871 942 1275
Rank change year-on-year +71 +333 -327
Permanent jobs requiring a Technical Support Advisor 51 3 6
As % of all permanent jobs advertised in the UK 0.047% 0.003% 0.003%
As % of the Job Titles category 0.050% 0.004% 0.004%
Number of salaries quoted 36 1 6
10th Percentile £22,500 - -
25th Percentile £23,000 £27,500 -
Median annual salary (50th Percentile) £28,000 £30,000 £25,000
Median % change year-on-year -6.67% +20.00% -16.67%
75th Percentile - £32,500 -
90th Percentile £31,375 - -
UK excluding London median annual salary £24,000 £30,000 £25,000
% change year-on-year -20.00% +20.00% +26.58%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 102,753 84,908 164,946
% of permanent jobs with a recognized job title 94.75% 91.21% 95.96%
Number of salaries quoted 72,538 55,143 85,388
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,524 £45,000 £42,750
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,296
% change year-on-year -6.54% +6.37% +5.89%

Technical Support Advisor
Job Vacancy Trend

Job postings that featured Technical Support Advisor in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Advisor in the UK

Technical Support Advisor
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Advisor.

Salary trend for Technical Support Advisor in the UK

Technical Support Advisor
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Advisor within the UK over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +73 49 £28,000 -6.67% 7
UK excluding London -31 34 £24,000 -20.00% 5
Work from Home +70 16 £27,300 - 4
London - 15 £28,000 - 3
South East +6 14 £23,000 - 1
Midlands -20 12 £24,000 -20.00% 2
West Midlands -1 10 £24,000 -20.00% 2
East of England - 4 £34,000 -
North East - 4 £24,000 - 2
North of England - 4 £24,000 - 2
East Midlands - 2 - -

Technical Support Advisor Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 9 June 2024, Technical Support Advisor job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Advisor in the job title.

1 27 (52.94%) Customer Service
2 18 (35.29%) French Language
3 11 (21.57%) German Language
4 10 (19.61%) Microsoft Office
4 10 (19.61%) Microsoft
5 9 (17.65%) Social Skills
6 8 (15.69%) Telecoms
6 8 (15.69%) Retail
7 7 (13.73%) Manufacturing
7 7 (13.73%) Telematics
7 7 (13.73%) Algorithms
8 6 (11.76%) CRM
9 5 (9.80%) Problem-Solving
10 4 (7.84%) Dutch Language
11 3 (5.88%) Microsoft Excel
12 2 (3.92%) Games
12 2 (3.92%) Mathematics
12 2 (3.92%) Mandarin Language
12 2 (3.92%) Arabic Language
12 2 (3.92%) Bulgarian Language
12 2 (3.92%) Croatian Language
12 2 (3.92%) Czech Language
12 2 (3.92%) Estonian Language
12 2 (3.92%) Polish Language
12 2 (3.92%) Portuguese Language
12 2 (3.92%) Romanian Language
12 2 (3.92%) Serbian Language
12 2 (3.92%) Slovak Language
12 2 (3.92%) Spanish Language
12 2 (3.92%) Swedish Language

Technical Support Advisor Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 10 (19.61%) Microsoft Office
2 3 (5.88%) Microsoft Excel
Cloud Services
1 1 (1.96%) Power Platform
Communications & Networking
1 2 (3.92%) 4G
1 2 (3.92%) xDSL
Database & Business Intelligence
1 1 (1.96%) Power BI
General
1 18 (35.29%) French Language
2 11 (21.57%) German Language
3 9 (17.65%) Social Skills
4 8 (15.69%) Retail
4 8 (15.69%) Telecoms
5 7 (13.73%) Manufacturing
6 4 (7.84%) Dutch Language
7 2 (3.92%) Arabic Language
7 2 (3.92%) Bulgarian Language
7 2 (3.92%) Croatian Language
7 2 (3.92%) Czech Language
7 2 (3.92%) Estonian Language
7 2 (3.92%) Mandarin Language
7 2 (3.92%) Polish Language
7 2 (3.92%) Portuguese Language
7 2 (3.92%) Romanian Language
7 2 (3.92%) Serbian Language
7 2 (3.92%) Slovak Language
7 2 (3.92%) Spanish Language
7 2 (3.92%) Swedish Language
Miscellaneous
1 7 (13.73%) Algorithms
2 2 (3.92%) Renewable Energy
2 2 (3.92%) Social Media
3 1 (1.96%) Onboarding
Processes & Methodologies
1 27 (52.94%) Customer Service
2 7 (13.73%) Telematics
3 6 (11.76%) CRM
4 5 (9.80%) Problem-Solving
5 2 (3.92%) Decarbonisation
5 2 (3.92%) Line Management
5 2 (3.92%) Mathematics
6 1 (1.96%) Client Onboarding
6 1 (1.96%) Collaborative Working
6 1 (1.96%) Decision-Making
System Software
1 1 (1.96%) Firmware
Vendors
1 10 (19.61%) Microsoft