Technical Support Jobs in London

Technical Support
England > London

The median Technical Support salary in London is £40,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 382 551 736
Rank change year-on-year +169 +185 -192
Permanent jobs requiring a Technical Support 119 64 185
As % of all permanent jobs advertised in London 0.49% 0.20% 0.25%
As % of the Job Titles category 0.52% 0.21% 0.26%
Number of salaries quoted 108 58 127
10th Percentile £26,750 £31,295 £26,850
25th Percentile £30,000 £35,000 £32,000
Median annual salary (50th Percentile) £40,000 £40,500 £40,000
Median % change year-on-year -1.23% +1.25% -5.88%
75th Percentile £55,000 £50,000 £56,250
90th Percentile £55,825 £62,375 £70,500
England median annual salary £34,000 £37,000 £32,500
% change year-on-year -8.11% +13.85% +3.17%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,824 30,324 70,462
% of permanent jobs with a recognized job title 94.47% 95.02% 96.25%
Number of salaries quoted 16,907 22,700 34,725
10th Percentile £37,500 £42,000 £41,250
25th Percentile £50,000 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Technical Support
Job Vacancy Trend in London

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Technical Support in London

Technical Support
Salary Trend in London

3-month moving average salary quoted in jobs citing Technical Support in London.

Salary trend for Technical Support in London

Technical Support
Salary Histogram in London

Salary distribution for jobs citing Technical Support in London over the 6 months to 1 June 2024.

Salary histogram for Technical Support in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West London +11 12 £30,475 -29.54% 8
Central London +47 10 £42,500 +21.43% 4
North London - 7 £42,500 - 1
South London -3 2 £31,250 -8.09% 4
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 1 June 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Technical Support in the job title.

1 36 (30.25%) SQL
2 32 (26.89%) Customer Service
3 30 (25.21%) Social Skills
4 28 (23.53%) Active Directory
5 23 (19.33%) Finance
5 23 (19.33%) Windows
5 23 (19.33%) Degree
6 22 (18.49%) ITIL
7 21 (17.65%) CRM
7 21 (17.65%) Microsoft
8 18 (15.13%) Dynamics CRM
9 17 (14.29%) German Language
10 16 (13.45%) French Language
10 16 (13.45%) Problem-Solving
11 15 (12.61%) PL/SQL
11 15 (12.61%) Change Management
12 14 (11.76%) Banking
12 14 (11.76%) T-SQL
12 14 (11.76%) SQL Server
12 14 (11.76%) ETL
12 14 (11.76%) SQL Server Integration Services
12 14 (11.76%) Requirements Analysis
12 14 (11.76%) Driving Licence
13 12 (10.08%) Front Office
13 12 (10.08%) Linux
13 12 (10.08%) FIX Protocol
14 11 (9.24%) Management Information System
15 10 (8.40%) NEC
15 10 (8.40%) NEC Housing
15 10 (8.40%) Root Cause Analysis

Technical Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.88%) Microsoft Exchange
2 6 (5.04%) SharePoint
3 1 (0.84%) CMS
3 1 (0.84%) SharePoint 2013
3 1 (0.84%) Skype for Business
Applications
1 2 (1.68%) Microsoft Excel
1 2 (1.68%) Microsoft Office
Business Applications
1 18 (15.13%) Dynamics CRM
2 10 (8.40%) NEC Housing
3 1 (0.84%) Bloomberg AIM
3 1 (0.84%) Oracle Receivables
Cloud Services
1 9 (7.56%) Microsoft 365
2 6 (5.04%) Dynamics 365
3 5 (4.20%) OneDrive
4 4 (3.36%) AWS
5 2 (1.68%) Azure
5 2 (1.68%) Oracle CX
5 2 (1.68%) Power Platform
5 2 (1.68%) Snowflake
6 1 (0.84%) Azure Monitor
6 1 (0.84%) Entra ID
6 1 (0.84%) Mimecast
6 1 (0.84%) WhatsApp
Communications & Networking
1 9 (7.56%) Wireless
2 6 (5.04%) Internet
3 5 (4.20%) Intranet
4 4 (3.36%) LAN
4 4 (3.36%) VoIP
4 4 (3.36%) WAN
4 4 (3.36%) Wi-Fi
5 3 (2.52%) BGP
5 3 (2.52%) IGMP
5 3 (2.52%) IPv6
5 3 (2.52%) Multicast
5 3 (2.52%) OSPF
5 3 (2.52%) RIP
5 3 (2.52%) SNMP
5 3 (2.52%) VLAN
5 3 (2.52%) VRRP
6 2 (1.68%) DNS
6 2 (1.68%) TCP/IP
6 2 (1.68%) VPN
7 1 (0.84%) Firewall
Database & Business Intelligence
1 14 (11.76%) SQL Server
1 14 (11.76%) SQL Server Integration Services
2 2 (1.68%) MySQL
2 2 (1.68%) Power BI
2 2 (1.68%) RDBMS
2 2 (1.68%) Relational Database
Development Applications
1 1 (0.84%) PowerBuilder
General
1 30 (25.21%) Social Skills
2 23 (19.33%) Finance
3 17 (14.29%) German Language
4 16 (13.45%) French Language
5 14 (11.76%) Banking
6 12 (10.08%) Front Office
7 6 (5.04%) Marketing
8 5 (4.20%) Analytical Skills
8 5 (4.20%) Retail
9 3 (2.52%) Aviation
9 3 (2.52%) Law
10 2 (1.68%) Greek Language
10 2 (1.68%) Hungarian Language
10 2 (1.68%) Italian Language
10 2 (1.68%) Japanese Language
10 2 (1.68%) Latvian Language
10 2 (1.68%) Legal
10 2 (1.68%) Lithuanian Language
10 2 (1.68%) Polish Language
10 2 (1.68%) Portuguese Language
Libraries, Frameworks & Software Standards
1 12 (10.08%) FIX Protocol
2 3 (2.52%) CSS
3 2 (1.68%) XML
4 1 (0.84%) .NET
4 1 (0.84%) OLE
4 1 (0.84%) Web Services
Miscellaneous
1 14 (11.76%) Driving Licence
2 11 (9.24%) Management Information System
3 7 (5.88%) Housing Association
3 7 (5.88%) Social Media
4 4 (3.36%) CCTV
4 4 (3.36%) EPoS
4 4 (3.36%) Onboarding
5 3 (2.52%) Smart City
6 2 (1.68%) Robotics
7 1 (0.84%) ASIC
7 1 (0.84%) Blackberry
7 1 (0.84%) Fixed Income
7 1 (0.84%) Video Conferencing
Operating Systems
1 23 (19.33%) Windows
2 12 (10.08%) Linux
3 6 (5.04%) Android
3 6 (5.04%) Apple iOS
4 3 (2.52%) Windows 10
5 1 (0.84%) Mac OS
5 1 (0.84%) Windows 7
5 1 (0.84%) Windows Server
5 1 (0.84%) Windows Server 2016
5 1 (0.84%) Windows Server 2019
Processes & Methodologies
1 32 (26.89%) Customer Service
2 22 (18.49%) ITIL
3 21 (17.65%) CRM
4 16 (13.45%) Problem-Solving
5 15 (12.61%) Change Management
6 14 (11.76%) ETL
6 14 (11.76%) Requirements Analysis
7 10 (8.40%) Incident Management
7 10 (8.40%) Root Cause Analysis
8 7 (5.88%) Change Advisory Board
8 7 (5.88%) Data Security
8 7 (5.88%) Disaster Recovery
8 7 (5.88%) Knowledge Transfer
8 7 (5.88%) PRINCE2
8 7 (5.88%) Risk Register
8 7 (5.88%) Task Automation
9 6 (5.04%) Customer Experience
10 5 (4.20%) Data Analysis
10 5 (4.20%) Mentoring
10 5 (4.20%) Requirements Gathering
Programming Languages
1 36 (30.25%) SQL
2 15 (12.61%) PL/SQL
3 14 (11.76%) T-SQL
4 2 (1.68%) C++
4 2 (1.68%) Java
5 1 (0.84%) C#
5 1 (0.84%) VB.NET
Qualifications
1 23 (19.33%) Degree
2 7 (5.88%) PRINCE2 Practitioner
3 3 (2.52%) MCT
4 1 (0.84%) A+ Certification
4 1 (0.84%) Computer Science Degree
4 1 (0.84%) ITIL Foundation Certificate
4 1 (0.84%) Master's Degree
4 1 (0.84%) MBA
4 1 (0.84%) MCP
4 1 (0.84%) Microsoft Certification
Quality Assurance & Compliance
1 2 (1.68%) QA
2 1 (0.84%) EMIR
2 1 (0.84%) GDPR
2 1 (0.84%) MiFID
2 1 (0.84%) SLA
System Software
1 28 (23.53%) Active Directory
2 1 (0.84%) Hyper-V
2 1 (0.84%) Virtual Desktop
2 1 (0.84%) VMware Infrastructure
Systems Management
1 5 (4.20%) Microsoft Intune
2 1 (0.84%) Backup Exec
2 1 (0.84%) SCCM
Vendors
1 21 (17.65%) Microsoft
2 10 (8.40%) NEC
3 6 (5.04%) Cisco
4 3 (2.52%) HP
4 3 (2.52%) Oracle
5 2 (1.68%) Alteryx
5 2 (1.68%) Citrix
5 2 (1.68%) MuleSoft
5 2 (1.68%) Polycom
6 1 (0.84%) Apple
6 1 (0.84%) Bloomberg
6 1 (0.84%) BroadSoft
6 1 (0.84%) CheckPoint
6 1 (0.84%) Juniper
6 1 (0.84%) Palo Alto
6 1 (0.84%) Salesforce
6 1 (0.84%) Veritas
6 1 (0.84%) VMware