Support Engineer Jobs in the North East

Support Engineer
England > North East

The median Support Engineer salary in the North East is £32,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 53 87 78
Rank change year-on-year +34 -9 -20
Permanent jobs requiring a Support Engineer 67 21 40
As % of all permanent jobs advertised in the North East 3.30% 1.72% 2.63%
As % of the Job Titles category 3.44% 2.17% 2.76%
Number of salaries quoted 62 20 38
10th Percentile £25,500 £28,550 £19,200
25th Percentile £30,000 £31,083 £22,156
Median annual salary (50th Percentile) £32,500 £34,500 £27,000
Median % change year-on-year -5.80% +27.78% -1.82%
75th Percentile £33,750 £39,875 £33,688
90th Percentile £40,000 £42,625 £43,775
England median annual salary £32,500 £33,000 £34,000
% change year-on-year -1.52% -2.94% -

All Permanent IT Job Vacancies
North East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North East with a recognized job title 1,950 966 1,451
% of permanent jobs with a recognized job title 95.92% 79.25% 95.27%
Number of salaries quoted 1,562 595 1,030
10th Percentile £26,250 £30,650 £22,500
25th Percentile £35,000 £37,500 £31,297
Median annual salary (50th Percentile) £46,419 £47,672 £40,000
Median % change year-on-year -2.63% +19.18% -11.11%
75th Percentile £62,500 £61,250 £58,750
90th Percentile £75,000 £72,500 £77,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Support Engineer
Job Vacancy Trend in the North East

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Support Engineer in the North East

Support Engineer
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Support Engineer in the North East.

Salary trend for Support Engineer in the North East

Support Engineer
Salary Histogram in the North East

Salary distribution for jobs citing Support Engineer in the North East over the 6 months to 1 June 2024.

Salary histogram for Support Engineer in the North East

Support Engineer
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the North East region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +42 57 £32,500 - 7
Durham -4 10 £29,250 -18.75% 4
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North East

For the 6 months to 1 June 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring Support Engineer in the job title.

1 45 (67.16%) Active Directory
2 42 (62.69%) Social Skills
3 41 (61.19%) Microsoft
4 34 (50.75%) ITIL
4 34 (50.75%) Azure
5 31 (46.27%) Driving Licence
6 27 (40.30%) Microsoft Certification
7 26 (38.81%) Windows
8 25 (37.31%) Enterprise Storage
8 25 (37.31%) SAN
8 25 (37.31%) Incident Management
9 24 (35.82%) Hyper-V
10 22 (32.84%) SQL Server
11 21 (31.34%) Microsoft 365
12 20 (29.85%) Windows Server
13 19 (28.36%) Desktop Virtualisation
13 19 (28.36%) Problem-Solving
13 19 (28.36%) Organisational Skills
13 19 (28.36%) Azure Certification
14 16 (23.88%) VMware Infrastructure
14 16 (23.88%) VMware
15 13 (19.40%) VoIP
16 11 (16.42%) Customer Service
17 10 (14.93%) Microsoft Intune
17 10 (14.93%) Amazon RDS
18 9 (13.43%) Windows 10
18 9 (13.43%) Apple
18 9 (13.43%) Firewall
19 8 (11.94%) Microsoft Office
19 8 (11.94%) SCCM

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.97%) SharePoint
2 3 (4.48%) Microsoft Exchange
3 2 (2.99%) Apache
Applications
1 8 (11.94%) Microsoft Office
Cloud Services
1 34 (50.75%) Azure
2 21 (31.34%) Microsoft 365
3 2 (2.99%) Entra ID
4 1 (1.49%) AWS
4 1 (1.49%) Mimecast
Communications & Networking
1 25 (37.31%) SAN
2 13 (19.40%) VoIP
3 9 (13.43%) Firewall
4 7 (10.45%) LAN
4 7 (10.45%) VPN
4 7 (10.45%) WAN
5 5 (7.46%) VLAN
5 5 (7.46%) Wi-Fi
6 1 (1.49%) DHCP
6 1 (1.49%) DNS
6 1 (1.49%) iSCSI
6 1 (1.49%) NetScaler
6 1 (1.49%) Remote Desktop
Database & Business Intelligence
1 22 (32.84%) SQL Server
2 10 (14.93%) Amazon RDS
3 2 (2.99%) MongoDB
3 2 (2.99%) PostgreSQL
4 1 (1.49%) Relational Database
General
1 42 (62.69%) Social Skills
2 19 (28.36%) Organisational Skills
3 4 (5.97%) Documentation Skills
4 3 (4.48%) Analytical Skills
5 2 (2.99%) Finance
5 2 (2.99%) Manufacturing
6 1 (1.49%) Law
Libraries, Frameworks & Software Standards
1 2 (2.99%) .NET
1 2 (2.99%) LAPP Stack
1 2 (2.99%) REST
1 2 (2.99%) SOAP
1 2 (2.99%) Web Services
Miscellaneous
1 31 (46.27%) Driving Licence
2 25 (37.31%) Enterprise Storage
3 5 (7.46%) Clustering
4 3 (4.48%) Fat Client
4 3 (4.48%) Thin Client
5 2 (2.99%) Enterprise Software
Operating Systems
1 26 (38.81%) Windows
2 20 (29.85%) Windows Server
3 9 (13.43%) Windows 10
4 6 (8.96%) Windows Server 2019
5 5 (7.46%) Mac OS
5 5 (7.46%) Windows Server 2012
6 3 (4.48%) Linux
7 2 (2.99%) AIX
7 2 (2.99%) Windows Server 2016
Processes & Methodologies
1 34 (50.75%) ITIL
2 25 (37.31%) Incident Management
3 19 (28.36%) Desktop Virtualisation
3 19 (28.36%) Problem-Solving
4 11 (16.42%) Customer Service
5 7 (10.45%) Continuous Improvement
6 6 (8.96%) Mobile Device Management
7 5 (7.46%) Decision-Making
8 4 (5.97%) Quality Management
9 3 (4.48%) Agile
9 3 (4.48%) Asset Management
9 3 (4.48%) Change Management
9 3 (4.48%) Cybersecurity
9 3 (4.48%) Project Planning
9 3 (4.48%) Service Delivery
10 2 (2.99%) Coaching
10 2 (2.99%) Collaborative Working
10 2 (2.99%) Commercial Awareness
10 2 (2.99%) ERP
10 2 (2.99%) OO
Programming Languages
1 7 (10.45%) SQL
2 6 (8.96%) PowerShell
3 3 (4.48%) Python
4 2 (2.99%) C
4 2 (2.99%) C#
4 2 (2.99%) C++
4 2 (2.99%) VB
5 1 (1.49%) Bash
Qualifications
1 27 (40.30%) Microsoft Certification
2 19 (28.36%) Azure Certification
3 6 (8.96%) Degree
4 1 (1.49%) DV Cleared
4 1 (1.49%) ITIL Certification
4 1 (1.49%) Security Cleared
Quality Assurance & Compliance
1 2 (2.99%) SLA
System Software
1 45 (67.16%) Active Directory
2 24 (35.82%) Hyper-V
3 16 (23.88%) VMware Infrastructure
4 2 (2.99%) Virtual Desktop
5 1 (1.49%) Virtual Machines
5 1 (1.49%) VMware ESXi
5 1 (1.49%) vSphere
5 1 (1.49%) XenApp
Systems Management
1 10 (14.93%) Microsoft Intune
2 8 (11.94%) SCCM
3 5 (7.46%) Autotask
3 5 (7.46%) Failover Clustering
3 5 (7.46%) Jamf Pro
Vendors
1 41 (61.19%) Microsoft
2 16 (23.88%) VMware
3 9 (13.43%) Apple
4 4 (5.97%) Datto
5 3 (4.48%) Citrix
6 2 (2.99%) Oracle
7 1 (1.49%) CheckPoint
7 1 (1.49%) Draytek
7 1 (1.49%) Sophos
7 1 (1.49%) Veeam
7 1 (1.49%) Zerto