IT Support Engineer Jobs in the North of England

IT Support Engineer
England > North of England

The median IT Support Engineer salary in the North of England is £28,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 195 274 333
Rank change year-on-year +79 +59 -48
Permanent jobs requiring an IT Support Engineer 222 159 131
As % of all permanent jobs advertised in the North of England 1.18% 0.99% 0.71%
As % of the Job Titles category 1.24% 1.10% 0.74%
Number of salaries quoted 205 44 123
10th Percentile £22,489 £22,800 £19,500
25th Percentile £24,250 £26,250 £23,750
Median annual salary (50th Percentile) £28,500 £30,000 £28,000
Median % change year-on-year -5.00% +7.14% -5.88%
75th Percentile £33,750 £36,250 £35,000
90th Percentile £35,000 £39,625 £43,750
England median annual salary £30,000 £32,500 £31,500
% change year-on-year -7.69% +3.17% +5.00%

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 17,953 14,401 17,753
% of permanent jobs with a recognized job title 95.20% 89.25% 96.28%
Number of salaries quoted 13,711 7,947 10,940
10th Percentile £27,000 £30,500 £27,750
25th Percentile £36,250 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £77,500 £80,627 £80,000
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

IT Support Engineer
Job Vacancy Trend in the North of England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for IT Support Engineer in the North of England

IT Support Engineer
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing IT Support Engineer in the North of England.

Salary trend for IT Support Engineer in the North of England

IT Support Engineer
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support Engineer in the North of England over the 6 months to 1 June 2024.

Salary histogram for IT Support Engineer in the North of England

IT Support Engineer
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the North of England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +43 110 £27,000 -13.60% 21
Yorkshire +43 69 £30,000 +9.09% 13
North East +24 43 £32,500 -3.34% 5
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 1 June 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support Engineer in the job title.

1 120 (54.05%) Active Directory
2 109 (49.10%) Windows
3 104 (46.85%) Microsoft
4 95 (42.79%) Microsoft 365
5 88 (39.64%) Social Skills
6 72 (32.43%) Azure
7 50 (22.52%) Windows Server
7 50 (22.52%) ITIL
8 47 (21.17%) Problem-Solving
9 43 (19.37%) Hyper-V
10 38 (17.12%) Organisational Skills
11 37 (16.67%) Driving Licence
12 34 (15.32%) VMware
13 33 (14.86%) SAN
13 33 (14.86%) SQL Server
14 32 (14.41%) Windows 10
15 30 (13.51%) Customer Service
16 29 (13.06%) Firewall
17 27 (12.16%) Microsoft Certification
18 26 (11.71%) Microsoft Office
18 26 (11.71%) Incident Management
18 26 (11.71%) Enterprise Storage
19 25 (11.26%) VoIP
20 24 (10.81%) Microsoft Intune
21 23 (10.36%) SQL
22 20 (9.01%) Finance
22 20 (9.01%) Desktop Virtualisation
23 19 (8.56%) Azure Certification
23 19 (8.56%) Analytical Skills
24 18 (8.11%) Retail

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (8.11%) Microsoft Exchange
2 16 (7.21%) SharePoint
3 2 (0.90%) Blackberry Enterprise Server
4 1 (0.45%) Site Server
4 1 (0.45%) WordPress
Applications
1 26 (11.71%) Microsoft Office
2 3 (1.35%) Microsoft Excel
3 1 (0.45%) Spreadsheet
Cloud Services
1 95 (42.79%) Microsoft 365
2 72 (32.43%) Azure
3 12 (5.41%) Entra ID
4 7 (3.15%) AWS
4 7 (3.15%) Google Workspace
4 7 (3.15%) OneDrive
5 4 (1.80%) Cloud Computing
6 2 (0.90%) Amazon EC2
Communications & Networking
1 33 (14.86%) SAN
2 29 (13.06%) Firewall
3 25 (11.26%) VoIP
4 15 (6.76%) Wi-Fi
5 14 (6.31%) DNS
6 12 (5.41%) Wireless
7 9 (4.05%) VLAN
8 7 (3.15%) DHCP
9 6 (2.70%) NAS
9 6 (2.70%) VPN
10 5 (2.25%) Internet
10 5 (2.25%) Remote Desktop
10 5 (2.25%) TCP/IP
11 4 (1.80%) Multicast
11 4 (1.80%) Unicast
12 3 (1.35%) LAN
12 3 (1.35%) Network Security
12 3 (1.35%) WAN
13 1 (0.45%) Unified Communications
Database & Business Intelligence
1 33 (14.86%) SQL Server
2 13 (5.86%) Amazon RDS
3 4 (1.80%) DB2
General
1 88 (39.64%) Social Skills
2 38 (17.12%) Organisational Skills
3 20 (9.01%) Finance
4 19 (8.56%) Analytical Skills
5 18 (8.11%) Retail
6 9 (4.05%) Manufacturing
7 6 (2.70%) Telecoms
8 5 (2.25%) Advertising
9 4 (1.80%) Marketing
10 3 (1.35%) Documentation Skills
10 3 (1.35%) Public Sector
11 2 (0.90%) Electronics
11 2 (0.90%) Inclusion and Diversity
11 2 (0.90%) Military
12 1 (0.45%) Games
Libraries, Frameworks & Software Standards
1 1 (0.45%) EDI
Miscellaneous
1 37 (16.67%) Driving Licence
2 26 (11.71%) Enterprise Storage
3 11 (4.95%) Fat Client
3 11 (4.95%) Thin Client
4 10 (4.50%) EPoS
5 6 (2.70%) Client/Server
5 6 (2.70%) Data Centre
6 5 (2.25%) Replication
7 4 (1.80%) Self-Motivation
8 3 (1.35%) Wiki
9 2 (0.90%) CCTV
9 2 (0.90%) Team-Oriented Environment
10 1 (0.45%) Management Information System
10 1 (0.45%) Video Conferencing
Operating Systems
1 109 (49.10%) Windows
2 50 (22.52%) Windows Server
3 32 (14.41%) Windows 10
4 14 (6.31%) Linux
5 11 (4.95%) Windows Server 2016
5 11 (4.95%) Windows Server 2019
6 8 (3.60%) Mac OS
7 6 (2.70%) Windows Server 2012
8 4 (1.80%) Debian
9 3 (1.35%) CentOS
9 3 (1.35%) Red Hat Enterprise Linux
10 2 (0.90%) Android
10 2 (0.90%) Apple iOS
10 2 (0.90%) Ubuntu
10 2 (0.90%) Unix
10 2 (0.90%) VMS
10 2 (0.90%) Windows 7
11 1 (0.45%) Windows Server 2008
Processes & Methodologies
1 50 (22.52%) ITIL
2 47 (21.17%) Problem-Solving
3 30 (13.51%) Customer Service
4 26 (11.71%) Incident Management
5 20 (9.01%) Desktop Virtualisation
6 13 (5.86%) Agile
6 13 (5.86%) Continuous Improvement
7 12 (5.41%) Asset Management
8 11 (4.95%) Change Management
8 11 (4.95%) CRM
8 11 (4.95%) Project Planning
8 11 (4.95%) Service Delivery
9 10 (4.50%) Project Management
10 8 (3.60%) Coaching
10 8 (3.60%) Storage Management
11 7 (3.15%) Disaster Recovery
11 7 (3.15%) Software Testing
12 6 (2.70%) Antivirus Management
12 6 (2.70%) Server Management
13 5 (2.25%) Infrastructure Engineering
Programming Languages
1 23 (10.36%) SQL
2 6 (2.70%) PHP
3 3 (1.35%) PowerShell
Qualifications
1 27 (12.16%) Microsoft Certification
2 19 (8.56%) Azure Certification
3 17 (7.66%) DBS Check
4 4 (1.80%) Degree
5 2 (0.90%) ITIL Certification
5 2 (0.90%) Security Cleared
6 1 (0.45%) CCNA
6 1 (0.45%) Cisco Certification
6 1 (0.45%) Computer Science Degree
6 1 (0.45%) ITIL Foundation Certificate
6 1 (0.45%) MCP
Quality Assurance & Compliance
1 7 (3.15%) SLA
2 2 (0.90%) GDPR
3 1 (0.45%) ISO/IEC 27001
System Software
1 120 (54.05%) Active Directory
2 43 (19.37%) Hyper-V
3 17 (7.66%) VMware Infrastructure
4 8 (3.60%) VMware ESXi
5 5 (2.25%) vSphere
6 1 (0.45%) Terminal Server
6 1 (0.45%) Virtual Desktop
Systems Management
1 24 (10.81%) Microsoft Intune
2 13 (5.86%) SCCM
3 3 (1.35%) Jamf Pro
4 2 (0.90%) Grafana
4 2 (0.90%) Prometheus
4 2 (0.90%) vCenter Server
5 1 (0.45%) Autotask
Vendors
1 104 (46.85%) Microsoft
2 34 (15.32%) VMware
3 16 (7.21%) Sophos
4 12 (5.41%) Cisco
5 11 (4.95%) Apple
6 9 (4.05%) ESET
7 7 (3.15%) Google
8 5 (2.25%) Veeam
9 4 (1.80%) Citrix
9 4 (1.80%) Dell
9 4 (1.80%) IBM
10 3 (1.35%) CheckPoint
10 3 (1.35%) ConnectWise
10 3 (1.35%) Datto
10 3 (1.35%) Draytek
10 3 (1.35%) HP
10 3 (1.35%) Red Hat
10 3 (1.35%) SAP
10 3 (1.35%) Ubiquiti
11 2 (0.90%) CA