CRM Analyst Jobs

Customer Relationship Management Analyst
UK

The median Customer Relationship Management Analyst salary in the UK is £39,634 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 875 865 1162
Rank change year-on-year -10 +297 -278
Permanent jobs requiring a CRM Analyst 32 82 99
As % of all permanent jobs advertised in the UK 0.030% 0.087% 0.059%
As % of the Job Titles category 0.032% 0.095% 0.061%
Number of salaries quoted 28 64 76
10th Percentile £28,950 £31,569 £36,375
25th Percentile £32,500 £35,500 £41,250
Median annual salary (50th Percentile) £39,634 £45,000 £47,500
Median % change year-on-year -11.92% -5.26% -2.06%
75th Percentile £53,750 £57,500 £62,500
90th Percentile £61,500 £57,931 £67,500
UK excluding London median annual salary £37,317 £39,000 £45,000
% change year-on-year -4.32% -13.33% -5.26%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 99,552 86,380 162,088
% of permanent jobs with a recognized job title 94.85% 91.27% 96.05%
Number of salaries quoted 70,786 55,655 84,889
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,625
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,244
% change year-on-year -6.54% +6.48% +5.78%

CRM Analyst
Job Vacancy Trend

Job postings that featured CRM Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for CRM Analyst in the UK

CRM Analyst
Salary Trend

3-month moving average salary quoted in jobs citing CRM Analyst.

Salary trend for CRM Analyst in the UK

CRM Analyst
Salary Histogram

Salary distribution for jobs citing CRM Analyst over the 6 months to 1 June 2024.

Salary histogram for CRM Analyst in the UK

CRM Analyst
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Analyst within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -1 31 £39,634 -11.92% 11
UK excluding London -67 18 £37,317 -4.32% 8
London +105 13 £52,500 -4.34% 5
Work from Home +11 10 £52,500 +5.00% 5
South East -7 6 £52,500 +16.67% 2
East of England +3 5 £27,000 -53.04%
North of England +27 3 £39,634 -11.92% 3
Midlands -33 3 £35,000 -9.09% 1
North West -6 2 £47,317 +20.67% 3
East Midlands -19 2 £32,500 -27.78% 1
Yorkshire +59 1 £39,634 -27.78%
South West -31 1 £39,634 +18.57%
West Midlands -33 1 £35,000 -7.89%

CRM Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, CRM Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring CRM Analyst in the job title.

1 32 (100.00%) CRM
2 10 (31.25%) Dynamics CRM
3 8 (25.00%) Microsoft
4 7 (21.88%) Agile
5 6 (18.75%) Marketing
6 5 (15.63%) SAP
6 5 (15.63%) SQL
6 5 (15.63%) Finance
6 5 (15.63%) Power Platform
6 5 (15.63%) Social Skills
7 4 (12.50%) Problem-Solving
7 4 (12.50%) Salesforce CRM
7 4 (12.50%) Customer Service
7 4 (12.50%) Salesforce
7 4 (12.50%) Business Development
7 4 (12.50%) Continuous Improvement
7 4 (12.50%) User Stories
7 4 (12.50%) Analytical Skills
8 3 (9.38%) Campaign Management
8 3 (9.38%) SaaS
8 3 (9.38%) Analytics
8 3 (9.38%) Degree
8 3 (9.38%) JIRA
8 3 (9.38%) Banking
8 3 (9.38%) Teradata
8 3 (9.38%) Pharmaceutical
8 3 (9.38%) SAP BW
8 3 (9.38%) Microsoft Office
8 3 (9.38%) SMS
8 3 (9.38%) Advertising

CRM Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (9.38%) Microsoft Office
Business Applications
1 10 (31.25%) Dynamics CRM
2 4 (12.50%) Salesforce CRM
3 2 (6.25%) Dynamics NAV
3 2 (6.25%) SAP CRM
4 1 (3.13%) SAP S/4HANA
Cloud Services
1 5 (15.63%) Power Platform
2 3 (9.38%) PowerApps
2 3 (9.38%) SaaS
2 3 (9.38%) Salesforce Service Cloud
3 2 (6.25%) Azure
3 2 (6.25%) Dynamics 365
3 2 (6.25%) Oracle Service Cloud
3 2 (6.25%) Power Automate
4 1 (3.13%) Microsoft 365
4 1 (3.13%) SAP Commerce Cloud
Communications & Networking
1 3 (9.38%) SMS
Database & Business Intelligence
1 3 (9.38%) Power BI
1 3 (9.38%) SAP BW
2 2 (6.25%) SQL Server
2 2 (6.25%) SQL Server Reporting Services
Development Applications
1 3 (9.38%) JIRA
General
1 6 (18.75%) Marketing
2 5 (15.63%) Finance
2 5 (15.63%) Social Skills
3 4 (12.50%) Analytical Skills
4 3 (9.38%) Advertising
4 3 (9.38%) Banking
4 3 (9.38%) Organisational Skills
4 3 (9.38%) Pharmaceutical
5 2 (6.25%) Law
Libraries, Frameworks & Software Standards
1 1 (3.13%) REST
Miscellaneous
1 3 (9.38%) Self-Motivation
Operating Systems
1 2 (6.25%) Windows
Processes & Methodologies
1 32 (100.00%) CRM
2 7 (21.88%) Agile
3 4 (12.50%) Business Development
3 4 (12.50%) Continuous Improvement
3 4 (12.50%) Customer Service
3 4 (12.50%) Problem-Solving
3 4 (12.50%) User Stories
4 3 (9.38%) Analytics
4 3 (9.38%) Campaign Management
4 3 (9.38%) Collaborative Working
4 3 (9.38%) Customer Experience
4 3 (9.38%) Project Delivery
5 2 (6.25%) DevOps
5 2 (6.25%) Requirements Gathering
6 1 (3.13%) Acceptance Criteria
6 1 (3.13%) Process Improvement
6 1 (3.13%) Roadmaps
6 1 (3.13%) Telesales
6 1 (3.13%) Translating Business Requirements
6 1 (3.13%) User Experience
Programming Languages
1 5 (15.63%) SQL
2 1 (3.13%) JavaScript
Qualifications
1 3 (9.38%) Degree
2 1 (3.13%) SAP Certification
Vendors
1 8 (25.00%) Microsoft
2 5 (15.63%) SAP
3 4 (12.50%) Salesforce
4 3 (9.38%) Teradata
5 2 (6.25%) LexisNexis
6 1 (3.13%) ServiceNow