Interactive Voice Response (IVR)
UK
The table below looks at the prevalence of the term IVR in permanent job vacancies. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 6 months to 1 June 2024 with a comparison to the same period over the previous 2 years.
| 6 months to 1 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 897 | 935 | 1215 |
| Rank change year-on-year | +38 | +280 | -331 |
| Permanent jobs citing IVR | 10 | 12 | 46 |
| As % of all permanent jobs advertised in the UK | 0.010% | 0.013% | 0.027% |
| As % of the Miscellaneous category | 0.028% | 0.029% | 0.056% |
| Number of salaries quoted | 10 | 7 | 20 |
| 10th Percentile | £45,250 | £29,200 | £38,425 |
| 25th Percentile | £46,250 | £32,000 | £43,453 |
| Median annual salary (50th Percentile) | £55,000 | £37,500 | £55,000 |
| Median % change year-on-year | +46.67% | -31.82% | -8.33% |
| 75th Percentile | £57,500 | £41,625 | £57,500 |
| 90th Percentile | £68,875 | £57,300 | £71,975 |
| UK excluding London median annual salary | £55,000 | £32,000 | £55,000 |
| % change year-on-year | +71.88% | -41.82% | -2.65% |
All Generic Skills
UK
IVR is in the General and Transferable Skills category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for generic IT skills.
| Permanent vacancies with a requirement for generic IT skills | 35,820 | 40,772 | 81,789 |
| As % of all permanent jobs advertised in the UK | 34.13% | 43.08% | 48.47% |
| Number of salaries quoted | 23,199 | 22,412 | 34,284 |
| 10th Percentile | £28,000 | £35,750 | £34,500 |
| 25th Percentile | £38,084 | £46,350 | £45,500 |
| Median annual salary (50th Percentile) | £55,000 | £65,000 | £62,500 |
| Median % change year-on-year | -15.38% | +4.00% | +4.17% |
| 75th Percentile | £75,000 | £85,000 | £83,750 |
| 90th Percentile | £97,500 | £110,000 | £102,500 |
| UK excluding London median annual salary | £50,000 | £55,000 | £52,500 |
| % change year-on-year | -9.09% | +4.76% | +5.00% |
IVR
Job Vacancy Trend
Job postings citing IVR as a proportion of all IT jobs advertised.
IVR
Salary Trend
3-month moving average salary quoted in jobs citing IVR.
IVR
Salary Histogram
Salary distribution for jobs citing IVR over the 6 months to 1 June 2024.
IVR
Top 6 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +31 | 7 | £55,000 | +46.67% | 5 |
| Work from Home | +45 | 5 | £47,500 | +26.67% | 4 |
| UK excluding London | -37 | 5 | £55,000 | +71.88% | 2 |
| South East | -8 | 4 | £55,000 | +36.65% | |
| London | +115 | 2 | £53,750 | +43.33% | 3 |
| East of England | -7 | 1 | £67,500 | +110.94% |
IVR
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: