Service Support Manager Jobs

Services Support Manager
UK

The median Services Support Manager salary in the UK is £55,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 888 921 1201
Rank change year-on-year +33 +280 -286
Permanent jobs requiring a Service Support Manager 19 26 60
As % of all permanent jobs advertised in the UK 0.018% 0.027% 0.036%
As % of the Job Titles category 0.019% 0.030% 0.037%
Number of salaries quoted 15 25 54
10th Percentile - - £47,075
25th Percentile £40,000 £51,250 £53,750
Median annual salary (50th Percentile) £55,000 £55,000 £70,000
Median % change year-on-year - -21.43% +64.71%
75th Percentile £63,125 £73,750 -
90th Percentile £75,250 £93,500 £73,750
UK excluding London median annual salary £52,998 £64,375 £50,000
% change year-on-year -17.67% +28.75% +20.48%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 99,552 86,380 162,088
% of permanent jobs with a recognized job title 94.85% 91.27% 96.05%
Number of salaries quoted 70,786 55,655 84,889
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,625
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,244
% change year-on-year -6.54% +6.48% +5.78%

Service Support Manager
Job Vacancy Trend

Job postings that featured Service Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Support Manager in the UK

Service Support Manager
Salary Trend

3-month moving average salary quoted in jobs citing Service Support Manager.

Salary trend for Service Support Manager in the UK

Service Support Manager
Salary Histogram

Salary distribution for jobs citing Service Support Manager over the 6 months to 1 June 2024.

Salary histogram for Service Support Manager in the UK

Service Support Manager
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +29 19 £55,000 - 3
UK excluding London -28 17 £52,998 -17.67% 1
Work from Home +36 9 £40,000 -30.43%
South West -23 6 £40,000 -27.27% 1
Midlands - 6 £55,249 -
East of England +1 3 £60,000 +100.00%
West Midlands - 3 £57,500 -
East Midlands - 3 £52,998 -
London +103 2 £77,500 +47.62% 2
Yorkshire +60 2 £67,500 -6.90%
North of England +29 2 £67,500 -6.90%

Service Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, Service Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Support Manager in the job title.

1 11 (57.89%) Service Delivery
2 6 (31.58%) Agile
2 6 (31.58%) Social Skills
3 5 (26.32%) Finance
4 4 (21.05%) ITIL
4 4 (21.05%) Service Management
5 3 (15.79%) Agriculture
5 3 (15.79%) Customer Service
5 3 (15.79%) Security Cleared
6 2 (10.53%) Problem Management
6 2 (10.53%) IFS
6 2 (10.53%) Games
6 2 (10.53%) Project Management
6 2 (10.53%) Microsoft Office
6 2 (10.53%) Change Management
6 2 (10.53%) Inclusion and Diversity
6 2 (10.53%) Project Delivery
7 1 (5.26%) SIAM
7 1 (5.26%) ITSM
7 1 (5.26%) Management Information System
7 1 (5.26%) Telecoms
7 1 (5.26%) Stakeholder Management
7 1 (5.26%) ITIL Certification
7 1 (5.26%) BCP
7 1 (5.26%) Configuration Management
7 1 (5.26%) Banking
7 1 (5.26%) Asset Management
7 1 (5.26%) Data Analysis
7 1 (5.26%) Business Continuity
7 1 (5.26%) IT Strategy

Service Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (10.53%) Microsoft Office
Cloud Services
1 1 (5.26%) Azure
1 1 (5.26%) Cloud Computing
1 1 (5.26%) SaaS
General
1 6 (31.58%) Social Skills
2 5 (26.32%) Finance
3 3 (15.79%) Agriculture
4 2 (10.53%) Games
4 2 (10.53%) Inclusion and Diversity
5 1 (5.26%) Analytical Skills
5 1 (5.26%) Banking
5 1 (5.26%) Telecoms
Miscellaneous
1 1 (5.26%) Management Information System
1 1 (5.26%) Product Ownership
1 1 (5.26%) Self-Motivation
Processes & Methodologies
1 11 (57.89%) Service Delivery
2 6 (31.58%) Agile
3 4 (21.05%) ITIL
3 4 (21.05%) Service Management
4 3 (15.79%) Customer Service
5 2 (10.53%) Change Management
5 2 (10.53%) Problem Management
5 2 (10.53%) Project Delivery
5 2 (10.53%) Project Management
6 1 (5.26%) Asset Management
6 1 (5.26%) BCP
6 1 (5.26%) Business Continuity
6 1 (5.26%) Computer Science
6 1 (5.26%) Configuration Management
6 1 (5.26%) Data Analysis
6 1 (5.26%) Incident Management
6 1 (5.26%) ITSM
6 1 (5.26%) Knowledge Management
6 1 (5.26%) Stakeholder Management
6 1 (5.26%) Supplier Management
Qualifications
1 3 (15.79%) Security Cleared
2 1 (5.26%) Degree
2 1 (5.26%) DV Cleared
2 1 (5.26%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.26%) ISO/IEC 20000
1 1 (5.26%) ISO/IEC 27001
Vendors
1 2 (10.53%) IFS