Service Support Manager Contracts

Services Support Manager
UK

The median Services Support Manager daily rate in the UK is £375 according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 568 668 830
Rank change year-on-year +100 +162 -107
Contract jobs requiring a Service Support Manager 7 14 8
As % of all contract jobs advertised in the UK 0.016% 0.025% 0.009%
As % of the Job Titles category 0.018% 0.026% 0.010%
Number of daily rates quoted 7 10 2
10th Percentile - £426 £531
25th Percentile - £450 £540
Median daily rate (50th Percentile) £375 £510 £570
Median % change year-on-year -26.47% -10.53% +85.37%
75th Percentile - £570 £590
90th Percentile £400 £650 £593
UK excluding London median daily rate £375 £510 -
% change year-on-year -26.47% - -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,969 53,015 83,520
% of contract IT jobs with a recognized job title 92.83% 94.58% 95.35%
Number of daily rates quoted 25,870 37,031 58,844
10th Percentile £280 £313 £315
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +7.69%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +10.21%
Number of hourly rates quoted 2,841 1,476 1,963
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.90
Median hourly rate £37.50 £45.00 £24.50
Median % change year-on-year -16.67% +83.67% +12.28%
75th Percentile £61.60 £65.75 £49.33
90th Percentile £73.75 £76.13 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

Service Support Manager
Job Vacancy Trend

Job postings that featured Service Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Support Manager in the UK

Service Support Manager
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Service Support Manager.

Daily rate trend for Service Support Manager in the UK

Service Support Manager
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Service Support Manager.

Hourly rate trend for Service Support Manager in the UK

Service Support Manager
Top 6 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Support Manager within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Work from Home +114 7 £375 -34.21%
England +85 7 £375 -34.21% 3
UK excluding London +37 7 £375 -26.47% 1
South West - 6 £375 - 1
North of England +23 1 £425 -34.62%
Yorkshire - 1 £425 -

Service Support Manager Skill Set
Top 16 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, Service Support Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Support Manager in the job title.

1 6 (85.71%) Service Delivery
1 6 (85.71%) Local Government
1 6 (85.71%) SC Cleared
1 6 (85.71%) Security Cleared
1 6 (85.71%) Police
2 1 (14.29%) Influencing Skills
2 1 (14.29%) ServiceNow
2 1 (14.29%) Power BI
2 1 (14.29%) Customer Requirements
2 1 (14.29%) Power Platform
2 1 (14.29%) ITIL
2 1 (14.29%) Business Intelligence
2 1 (14.29%) Six Sigma
2 1 (14.29%) JIRA
2 1 (14.29%) Finance
2 1 (14.29%) Data Analysis

Service Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (14.29%) Power Platform
Database & Business Intelligence
1 1 (14.29%) Power BI
Development Applications
1 1 (14.29%) JIRA
General
1 6 (85.71%) Local Government
1 6 (85.71%) Police
2 1 (14.29%) Finance
2 1 (14.29%) Influencing Skills
Processes & Methodologies
1 6 (85.71%) Service Delivery
2 1 (14.29%) Business Intelligence
2 1 (14.29%) Customer Requirements
2 1 (14.29%) Data Analysis
2 1 (14.29%) ITIL
2 1 (14.29%) Six Sigma
Qualifications
1 6 (85.71%) SC Cleared
1 6 (85.71%) Security Cleared
Vendors
1 1 (14.29%) ServiceNow