Customer Requirements Contracts

Customer Requirements
UK

The following table provides summary statistics for contract job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Requirements over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 221 188 357
Rank change year-on-year -33 +169 -41
Contract jobs citing Customer Requirements 462 781 652
As % of all contract jobs advertised in the UK 1.07% 1.39% 0.74%
As % of the Processes & Methodologies category 1.26% 1.55% 0.82%
Number of daily rates quoted 204 329 371
10th Percentile £205 £213 £263
25th Percentile £422 £400 £400
Median daily rate (50th Percentile) £525 £500 £500
Median % change year-on-year +5.00% - +13.09%
75th Percentile £630 £588 £638
90th Percentile £688 £650 £738
UK excluding London median daily rate £525 £475 £450
% change year-on-year +10.53% +5.56% +6.51%
Number of hourly rates quoted 91 250 55
10th Percentile £17.72 - £12.55
25th Percentile £25.50 £9.80 £15.64
Median hourly rate £47.83 £10.63 £47.50
Median % change year-on-year +349.95% -77.62% -5.00%
75th Percentile £65.00 £12.87 £58.35
90th Percentile - £63.00 £65.54
UK excluding London median hourly rate £62.50 £9.80 £47.50
% change year-on-year +537.76% -79.37% -5.00%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 36,802 50,277 79,372
As % of all contract IT jobs advertised in the UK 85.47% 89.69% 90.61%
Number of daily rates quoted 23,632 34,811 55,790
10th Percentile £300 £325 £345
25th Percentile £413 £438 £431
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +7.50%
75th Percentile £638 £650 £644
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £488
% change year-on-year - +2.56% +9.18%
Number of hourly rates quoted 2,530 1,673 1,868
10th Percentile £12.75 £10.63 £12.50
25th Percentile £16.00 £15.72 £15.63
Median hourly rate £36.50 £36.25 £25.68
Median % change year-on-year +0.69% +41.16% +9.74%
75th Percentile £60.75 £65.00 £50.00
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £38.12 £35.00 £20.00
% change year-on-year +8.91% +75.00% -4.76%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Requirements.

Daily rate trend for Customer Requirements in the UK

Customer Requirements
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Requirements over the 6 months to 1 June 2024.

Daily rate histogram for Customer Requirements in the UK

Customer Requirements
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Requirements.

Hourly rate trend for Customer Requirements in the UK

Customer Requirements
Hourly Rate Histogram

Hourly rate distribution of jobs citing Customer Requirements over the 6 months to 1 June 2024.

Hourly rate histogram for Customer Requirements in the UK

Customer Requirements
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -9 410 £525 +5.00% 589
UK excluding London -16 321 £525 +10.53% 519
Work from Home +23 134 £486 -2.75% 170
South East +32 131 £495 +19.06% 122
London +50 93 £525 - 104
South West -35 58 £610 +1.67% 62
Midlands +24 47 £595 +19.00% 125
East of England -2 43 - - 63
North of England -23 37 £475 -5.00% 107
West Midlands +3 27 £672 +34.40% 74
North West +14 21 £506 -1.22% 58
East Midlands +24 20 £173 -51.75% 51
Yorkshire -24 14 £475 -2.56% 38
Scotland +10 11 £281 -45.91% 43
North East +12 2 £263 - 13
Wales -1 2 £123 -77.21% 5

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (1.08%) Adobe Experience Manager
1 5 (1.08%) Microsoft Exchange
2 3 (0.65%) Apache Spark
2 3 (0.65%) SharePoint
3 2 (0.43%) Apache
3 2 (0.43%) CMS
3 2 (0.43%) IIS
3 2 (0.43%) SAS
3 2 (0.43%) WebLogic
3 2 (0.43%) WebSphere
4 1 (0.22%) ArcGIS
4 1 (0.22%) Confluence
4 1 (0.22%) MTS
4 1 (0.22%) Smallworld
Applications
1 48 (10.39%) Microsoft Office
2 28 (6.06%) Microsoft Excel
3 21 (4.55%) Microsoft PowerPoint
4 5 (1.08%) MS Visio
4 5 (1.08%) Simulink
5 3 (0.65%) Windchill
6 2 (0.43%) FileZilla
7 1 (0.22%) AutoCAD
7 1 (0.22%) Autodesk Inventor
7 1 (0.22%) MicroStation
7 1 (0.22%) Revit
Business Applications
1 7 (1.52%) Dynamics CRM
2 4 (0.87%) Oracle EBS
2 4 (0.87%) SAP S/4HANA
2 4 (0.87%) Sparx Enterprise Architect
2 4 (0.87%) Workfront
3 3 (0.65%) SAP HCM
4 2 (0.43%) Distributed Ledger
4 2 (0.43%) SAP GTS
5 1 (0.22%) Aareon QL
5 1 (0.22%) Dynamics AX
5 1 (0.22%) MIS ActiveH
5 1 (0.22%) NEC Housing
5 1 (0.22%) NetSuite
5 1 (0.22%) OPENHousing
5 1 (0.22%) SAP SD
5 1 (0.22%) SystmOne
Cloud Services
1 36 (7.79%) Azure
2 24 (5.19%) SaaS
3 19 (4.11%) AWS
3 19 (4.11%) PaaS
4 16 (3.46%) Power Platform
5 14 (3.03%) Azure DevOps
5 14 (3.03%) IaaS
6 13 (2.81%) Google Workspace
7 8 (1.73%) Dynamics 365
8 6 (1.30%) GitHub
9 5 (1.08%) AWS Lambda
9 5 (1.08%) OpenShift
9 5 (1.08%) Power Automate
9 5 (1.08%) Serverless
10 4 (0.87%) Adobe Creative Cloud
10 4 (0.87%) Entra ID
10 4 (0.87%) Microsoft 365
10 4 (0.87%) OCI
10 4 (0.87%) Oracle Service Cloud
11 3 (0.65%) npm
Communications & Networking
1 45 (9.74%) WAN
2 40 (8.66%) Firewall
3 37 (8.01%) LAN
4 34 (7.36%) Modbus
4 34 (7.36%) RS-422
4 34 (7.36%) RS-485
5 32 (6.93%) MPLS
6 30 (6.49%) Cisco Firepower
7 26 (5.63%) BGP
7 26 (5.63%) SSL
8 18 (3.90%) VPN
9 15 (3.25%) VoIP
10 10 (2.16%) DNS
10 10 (2.16%) PBX
10 10 (2.16%) SDH
11 9 (1.95%) SD-WAN
12 8 (1.73%) DHCP
12 8 (1.73%) WLAN
13 7 (1.52%) Internet
14 5 (1.08%) SAN
Database & Business Intelligence
1 12 (2.60%) Power BI
2 6 (1.30%) Oracle Reports
3 4 (0.87%) Big Data
3 4 (0.87%) DB2
4 3 (0.65%) Amazon RDS
4 3 (0.65%) Data Warehouse
4 3 (0.65%) Metadata
4 3 (0.65%) SQL Server
5 2 (0.43%) Amazon Athena
5 2 (0.43%) Elasticsearch
5 2 (0.43%) Hadoop
5 2 (0.43%) Pentaho
5 2 (0.43%) Relational Database
6 1 (0.22%) GIS
6 1 (0.22%) NonStop SQL
6 1 (0.22%) PostgreSQL
Development Applications
1 21 (4.55%) Rational DOORS
2 16 (3.46%) Git
3 9 (1.95%) Postman
4 8 (1.73%) NUnit
4 8 (1.73%) Visual Studio
5 7 (1.52%) Cypress.io
6 6 (1.30%) JIRA
7 3 (0.65%) Jenkins
7 3 (0.65%) webpack
8 2 (0.43%) Artifactory
8 2 (0.43%) Bitbucket
8 2 (0.43%) HP UFT
8 2 (0.43%) LoadRunner
8 2 (0.43%) Octopus Deploy
8 2 (0.43%) TeamCity
9 1 (0.22%) ERwin
9 1 (0.22%) JMeter
9 1 (0.22%) JUnit
9 1 (0.22%) MSI
9 1 (0.22%) PowerDesigner
General
1 110 (23.81%) Social Skills
2 76 (16.45%) Finance
3 45 (9.74%) Electronics
4 42 (9.09%) Analytical Skills
5 41 (8.87%) Telecoms
6 39 (8.44%) Public Sector
7 29 (6.28%) Presentation Skills
8 27 (5.84%) Marketing
9 22 (4.76%) Legal
10 18 (3.90%) Organisational Skills
11 16 (3.46%) Banking
12 13 (2.81%) Manufacturing
13 10 (2.16%) Aerospace
14 7 (1.52%) Aeronautics
14 7 (1.52%) Documentation Skills
15 6 (1.30%) Investment Banking
16 5 (1.08%) Inclusion and Diversity
16 5 (1.08%) Influencing Skills
17 4 (0.87%) Military
17 4 (0.87%) Publishing
Job Titles
1 158 (34.20%) Architect
2 53 (11.47%) Network Architect
3 41 (8.87%) Software Engineer
4 37 (8.01%) Solutions Architect
5 35 (7.58%) Network Engineer
6 30 (6.49%) ServiceNow Architect
7 29 (6.28%) Senior
7 29 (6.28%) Systems Engineer
8 27 (5.84%) Analyst
9 25 (5.41%) C++ Software Engineer
10 23 (4.98%) Consultant
11 22 (4.76%) Developer
12 18 (3.90%) Lead
13 15 (3.25%) Hardware Engineer
14 13 (2.81%) Cisco Engineer
14 13 (2.81%) Cisco Network Engineer
15 12 (2.60%) Support Engineer
16 11 (2.38%) Windows Engineer
17 9 (1.95%) Senior Architect
17 9 (1.95%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 20 (4.33%) .NET
2 12 (2.60%) AngularJS
2 12 (2.60%) Web Services
3 7 (1.52%) .NET Framework
3 7 (1.52%) CSS
3 7 (1.52%) Entity Framework
3 7 (1.52%) GraphQL
3 7 (1.52%) Microsoft Enterprise Library
3 7 (1.52%) Playwright
3 7 (1.52%) WCF
4 6 (1.30%) LDAP
4 6 (1.30%) XML
5 5 (1.08%) React
6 3 (0.65%) .NET Core
6 3 (0.65%) EDI
6 3 (0.65%) HTML
6 3 (0.65%) JSON
6 3 (0.65%) Middleware
6 3 (0.65%) Node.js
6 3 (0.65%) SOAP
Miscellaneous
1 45 (9.74%) Self-Motivation
2 15 (3.25%) Virtual Team
3 13 (2.81%) Driving Licence
4 11 (2.38%) Data Centre
5 10 (2.16%) Management Information System
5 10 (2.16%) SCADA
6 9 (1.95%) CMDB
7 7 (1.52%) Algorithms
8 4 (0.87%) Blackberry
8 4 (0.87%) Product Ownership
8 4 (0.87%) Video Conferencing
9 3 (0.65%) Cloud Native
9 3 (0.65%) Clustering
9 3 (0.65%) Data Protection Act
9 3 (0.65%) Derivative
9 3 (0.65%) EMC VNX
9 3 (0.65%) Foreign Exchange (FX)
9 3 (0.65%) PKI
9 3 (0.65%) Replication
10 2 (0.43%) Blockchain
Operating Systems
1 59 (12.77%) Windows
2 26 (5.63%) Windows 7
3 20 (4.33%) Linux
4 16 (3.46%) Windows 10
5 12 (2.60%) Red Hat Enterprise Linux
5 12 (2.60%) Windows Server
6 11 (2.38%) Unix
7 4 (0.87%) Windows Vista
8 3 (0.65%) AIX
8 3 (0.65%) Solaris
9 2 (0.43%) Apple iOS
9 2 (0.43%) Data ONTAP
9 2 (0.43%) Mac OS
10 1 (0.22%) Windows Server 2003
10 1 (0.22%) Windows Server 2016
10 1 (0.22%) Windows Server 2019
Processes & Methodologies
1 104 (22.51%) Agile
2 96 (20.78%) DevOps
3 95 (20.56%) ITIL
4 56 (12.12%) Continuous Improvement
4 56 (12.12%) Network Design
4 56 (12.12%) Problem-Solving
5 54 (11.69%) Software Testing
6 49 (10.61%) Software Engineering
7 48 (10.39%) ITSM
8 43 (9.31%) TDD
9 41 (8.87%) Technical Leadership
10 40 (8.66%) Unit Testing
11 38 (8.23%) Customer Service
12 37 (8.01%) Continuous Integration
13 34 (7.36%) Pair Programming
14 31 (6.71%) Roadmaps
15 28 (6.06%) Network Management
16 26 (5.63%) Business Intelligence
16 26 (5.63%) Collaborative Working
17 25 (5.41%) Systems Engineering
Programming Languages
1 43 (9.31%) C#
2 37 (8.01%) C++
3 34 (7.36%) C
4 18 (3.90%) SQL
5 17 (3.68%) JavaScript
6 16 (3.46%) Python
7 15 (3.25%) Java
8 12 (2.60%) TypeScript
9 6 (1.30%) PowerShell
10 5 (1.08%) MATLAB
10 5 (1.08%) Perl
11 2 (0.43%) Bash
12 1 (0.22%) ABAP
12 1 (0.22%) Julia
12 1 (0.22%) Jython
12 1 (0.22%) VB
12 1 (0.22%) VBScript
Qualifications
1 181 (39.18%) Security Cleared
2 92 (19.91%) SC Cleared
3 60 (12.99%) Degree
4 46 (9.96%) DV Cleared
5 19 (4.11%) PMI Certification
6 18 (3.90%) Cisco Certification
7 17 (3.68%) PMP
8 14 (3.03%) APMP
9 11 (2.38%) Master's Degree
10 10 (2.16%) CCNP
11 8 (1.73%) HND
12 7 (1.52%) CCIE
12 7 (1.52%) ITIL Certification
12 7 (1.52%) TOGAF Certification
13 6 (1.30%) CCIE Data Center
14 5 (1.08%) AWS Certification
14 5 (1.08%) AWS Certified Solutions Architect
15 4 (0.87%) BPSS Clearance
15 4 (0.87%) JNCIA
15 4 (0.87%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 49 (10.61%) SLA
2 10 (2.16%) PCI DSS
3 9 (1.95%) QA
4 8 (1.73%) Accessibility
5 7 (1.52%) Data Quality
6 5 (1.08%) NCSC
7 4 (0.87%) GRC
8 3 (0.65%) GDPR
8 3 (0.65%) ISO 9001
9 1 (0.22%) Disclosure Scotland
9 1 (0.22%) ISO/IEC 27001
System Software
1 14 (3.03%) Docker
2 13 (2.81%) Active Directory
2 13 (2.81%) Firmware
3 9 (1.95%) VMware Infrastructure
4 4 (0.87%) Microsoft App-V
5 3 (0.65%) BitLocker
5 3 (0.65%) Hyper-V
5 3 (0.65%) SRDF
5 3 (0.65%) Terminal Services
5 3 (0.65%) VMware ESXi
6 2 (0.43%) GPFS
6 2 (0.43%) NFS
6 2 (0.43%) Virtual Machines
Systems Management
1 25 (5.41%) Endace
2 15 (3.25%) SCCM
3 8 (1.73%) Control-M
4 6 (1.30%) Terraform
5 5 (1.08%) Kubernetes
5 5 (1.08%) WhatsUp Gold
6 4 (0.87%) Ansible
7 3 (0.65%) EMC TimeFinder
7 3 (0.65%) vCenter Server
7 3 (0.65%) vMotion
8 2 (0.43%) Microsoft Intune
8 2 (0.43%) Progress Chef
8 2 (0.43%) Puppet
8 2 (0.43%) Rancher
8 2 (0.43%) Systems Management Server (SMS)
8 2 (0.43%) Veritas Storage Foundation
9 1 (0.22%) FortiGate
9 1 (0.22%) Grafana
9 1 (0.22%) Prometheus
9 1 (0.22%) QRadar
Vendors
1 78 (16.88%) Microsoft
2 77 (16.67%) Cisco
3 44 (9.52%) ServiceNow
4 40 (8.66%) Juniper
5 29 (6.28%) Fortinet
6 26 (5.63%) F5
7 24 (5.19%) Oracle
8 18 (3.90%) Google
9 17 (3.68%) SAP
10 16 (3.46%) HP
11 15 (3.25%) VMware
12 14 (3.03%) Salesforce
13 13 (2.81%) Nokia
14 12 (2.60%) IBM
15 10 (2.16%) Palo Alto
15 10 (2.16%) Red Hat
16 8 (1.73%) Infoblox
17 7 (1.52%) Computacenter
17 7 (1.52%) EMC
17 7 (1.52%) Informatica