CRM Jobs in the West Midlands

Customer Relationship Management (CRM)
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 52 97 102
Rank change year-on-year +45 +5 -13
Permanent jobs citing CRM 312 180 218
As % of all permanent jobs advertised in the West Midlands 3.90% 3.09% 2.87%
As % of the Processes & Methodologies category 4.83% 3.19% 3.00%
Number of salaries quoted 261 131 161
10th Percentile £24,696 £31,250 £31,250
25th Percentile £27,300 £35,500 £35,740
Median annual salary (50th Percentile) £45,000 £45,000 £50,000
Median % change year-on-year - -10.00% +17.65%
75th Percentile £63,750 £62,750 £71,250
90th Percentile £77,500 £76,250 £95,000
England median annual salary £50,600 £57,500 £55,000
% change year-on-year -12.00% +4.55% +4.76%

All Process and Methodology Skills
West Midlands

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,464 5,634 7,269
As % of all permanent jobs advertised in the West Midlands 80.70% 96.74% 95.83%
Number of salaries quoted 4,699 3,147 4,804
10th Percentile £26,250 £30,500 £31,250
25th Percentile £35,700 £39,842 £38,637
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £65,000 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

CRM
Job Vacancy Trend in the West Midlands

Job postings citing CRM as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for CRM in the West Midlands

CRM
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing CRM in the West Midlands.

Salary trend for CRM in the West Midlands

CRM
Salary Histogram in the West Midlands

Salary distribution for jobs citing CRM in the West Midlands over the 6 months to 1 June 2024.

Salary histogram for CRM in the West Midlands

CRM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Midlands region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +3 102 £55,000 -10.20% 47
Staffordshire +30 70 £28,119 -19.66% 14
Worcestershire +4 34 £25,000 -23.08% 4
Warwickshire +38 26 £70,000 +33.33% 13
Solihull +8 18 £38,500 +10.00% 3
Wolverhampton +26 8 £46,000 -16.36% 1
Coventry -12 6 £64,250 +69.08% 3
Shropshire - 6 - - 10
CRM
England

CRM
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (10.26%) SharePoint
2 23 (7.37%) Microsoft Exchange
3 9 (2.88%) WordPress
4 6 (1.92%) Appian
5 5 (1.60%) Umbraco
6 2 (0.64%) BizTalk Server
6 2 (0.64%) SAS
7 1 (0.32%) Oracle Workflow
Applications
1 33 (10.58%) Microsoft Excel
2 26 (8.33%) Microsoft Office
3 7 (2.24%) Spreadsheet
4 4 (1.28%) Microsoft PowerPoint
4 4 (1.28%) Trello
5 3 (0.96%) Microsoft Project
5 3 (0.96%) MS Visio
Business Applications
1 91 (29.17%) Dynamics CRM
2 52 (16.67%) Salesforce CRM
3 18 (5.77%) Dynamics NAV
4 5 (1.60%) NetSuite
5 2 (0.64%) Oracle EBS
6 1 (0.32%) Scribe Insight
6 1 (0.32%) Shopify
Cloud Services
1 76 (24.36%) Power Platform
2 65 (20.83%) Dynamics 365
3 43 (13.78%) Azure
4 21 (6.73%) PowerApps
5 15 (4.81%) Microsoft 365
6 14 (4.49%) Power Automate
6 14 (4.49%) SaaS
7 9 (2.88%) Entra ID
7 9 (2.88%) Google Drive
8 8 (2.56%) Azure Synapse Analytics
8 8 (2.56%) Salesforce Service Cloud
9 7 (2.24%) Azure DevOps
10 6 (1.92%) Zapier
11 4 (1.28%) GitHub
11 4 (1.28%) Google Docs
11 4 (1.28%) Google Sheets
12 3 (0.96%) Google Analytics
12 3 (0.96%) MailChimp
12 3 (0.96%) Salesforce Sales Cloud
13 2 (0.64%) PaaS
Communications & Networking
1 19 (6.09%) LAN
2 16 (5.13%) WAN
3 14 (4.49%) TCP/IP
4 9 (2.88%) VoIP
5 5 (1.60%) Ethernet
5 5 (1.60%) PBX
5 5 (1.60%) Unified Communications
6 4 (1.28%) Wireless
7 3 (0.96%) DHCP
7 3 (0.96%) DNS
7 3 (0.96%) Intranet
7 3 (0.96%) WebEx
8 2 (0.64%) Network Security
8 2 (0.64%) SMS
Database & Business Intelligence
1 49 (15.71%) Power BI
2 16 (5.13%) SQL Server
3 11 (3.53%) SQL Server Integration Services
3 11 (3.53%) SQL Server Reporting Services
4 10 (3.21%) Tableau
5 9 (2.88%) SQL Server Analysis Services
6 7 (2.24%) Power Query
7 4 (1.28%) Data Warehouse
7 4 (1.28%) Metadata
8 2 (0.64%) Amazon QuickSight
8 2 (0.64%) Azure SQL Data Warehouse
8 2 (0.64%) BigQuery
8 2 (0.64%) Data Lake
9 1 (0.32%) MySQL
9 1 (0.32%) OLAP
9 1 (0.32%) Oracle Reports
9 1 (0.32%) Star Schema
Development Applications
1 16 (5.13%) JIRA
2 9 (2.88%) Visual Studio
3 6 (1.92%) Git
3 6 (1.92%) SQL Server Management Studio (SSMS)
3 6 (1.92%) Team Foundation Server
4 4 (1.28%) ESLint
4 4 (1.28%) IntelliJ
5 1 (0.32%) Oracle Forms
General
1 116 (37.18%) Social Skills
2 60 (19.23%) Finance
3 53 (16.99%) Marketing
4 48 (15.38%) Analytical Skills
5 23 (7.37%) Inclusion and Diversity
6 20 (6.41%) Public Sector
7 17 (5.45%) Retail
8 13 (4.17%) Manufacturing
8 13 (4.17%) Presentation Skills
9 12 (3.85%) Billing
9 12 (3.85%) Telecoms
10 7 (2.24%) Influencing Skills
11 4 (1.28%) Electronics
11 4 (1.28%) Law
11 4 (1.28%) Organisational Skills
12 2 (0.64%) Banking
12 2 (0.64%) Financial Institution
12 2 (0.64%) Games
13 1 (0.32%) Advertising
13 1 (0.32%) Publishing
Job Titles
1 64 (20.51%) Business Manager
2 60 (19.23%) Development Manager
3 55 (17.63%) Business Development Manager
4 49 (15.71%) Analyst
5 35 (11.22%) Consultant
6 31 (9.94%) Project Manager
7 27 (8.65%) Developer
8 25 (8.01%) Senior
9 17 (5.45%) Architect
10 16 (5.13%) Administrator
10 16 (5.13%) Dynamics 365 Consultant
10 16 (5.13%) Functional Consultant
11 12 (3.85%) CRM Consultant
11 12 (3.85%) Dynamics CRM Consultant
11 12 (3.85%) Lead
11 12 (3.85%) Senior Analyst
11 12 (3.85%) Service Analyst
11 12 (3.85%) Service Desk Analyst
12 11 (3.53%) Data Analyst
13 10 (3.21%) Customer Analyst
Libraries, Frameworks & Software Standards
1 12 (3.85%) .NET
2 9 (2.88%) HTML
3 5 (1.60%) REST
4 4 (1.28%) Jest
4 4 (1.28%) JSON
4 4 (1.28%) React
4 4 (1.28%) Redux
5 3 (0.96%) Lightning Web Components
5 3 (0.96%) Visualforce
6 2 (0.64%) CSS
7 1 (0.32%) HTML5
7 1 (0.32%) HTML5 Canvas
7 1 (0.32%) MDX
7 1 (0.32%) Sass
Miscellaneous
1 21 (6.73%) Low-Code
2 15 (4.81%) Driving Licence
3 14 (4.49%) Virtual Team
4 13 (4.17%) Product Ownership
5 12 (3.85%) Onboarding
5 12 (3.85%) Team-Oriented Environment
6 8 (2.56%) FMCG
6 8 (2.56%) Self-Motivation
7 7 (2.24%) Management Information System
7 7 (2.24%) Social Media
8 6 (1.92%) Data Protection Act
8 6 (1.92%) NHS
9 4 (1.28%) Photography
10 2 (0.64%) Clustering
10 2 (0.64%) Cyber Threat
10 2 (0.64%) Enterprise Software
10 2 (0.64%) Greenfield Project
10 2 (0.64%) Marketing Technology
10 2 (0.64%) Public Cloud
10 2 (0.64%) Robotics
Operating Systems
1 18 (5.77%) Windows
2 12 (3.85%) Windows 10
3 9 (2.88%) Windows 7
4 3 (0.96%) Windows Server 2012
4 3 (0.96%) Windows Server 2016
4 3 (0.96%) Windows Server 2019
5 2 (0.64%) Windows Server
Processes & Methodologies
1 70 (22.44%) Problem-Solving
2 63 (20.19%) Business Development
3 56 (17.95%) Agile
3 56 (17.95%) Customer Service
4 50 (16.03%) B2B
5 47 (15.06%) Business Intelligence
6 44 (14.10%) Value Proposition
7 43 (13.78%) Deadline-Driven
8 42 (13.46%) Active Listening
9 39 (12.50%) ERP
10 33 (10.58%) Project Management
11 30 (9.62%) User Stories
12 28 (8.97%) Roadmaps
13 27 (8.65%) Decision-Making
14 25 (8.01%) Analytics
14 25 (8.01%) Continuous Improvement
14 25 (8.01%) Time Management
15 22 (7.05%) Migration
16 20 (6.41%) DevOps
16 20 (6.41%) Presales
Programming Languages
1 32 (10.26%) SQL
2 14 (4.49%) Python
3 13 (4.17%) C#
4 11 (3.53%) JavaScript
5 5 (1.60%) R
6 4 (1.28%) Java
7 3 (0.96%) Apex Code
8 1 (0.32%) PHP
8 1 (0.32%) Ruby
Qualifications
1 55 (17.63%) Degree
2 13 (4.17%) Computer Science Degree
3 9 (2.88%) DBS Check
4 6 (1.92%) MCSE
4 6 (1.92%) Microsoft Certification
5 5 (1.60%) PRINCE2 Practitioner
6 4 (1.28%) ITIL Certification
6 4 (1.28%) SC Cleared
6 4 (1.28%) Security Cleared
7 2 (0.64%) CCIE
7 2 (0.64%) CCNA
7 2 (0.64%) CCNP
7 2 (0.64%) Cisco Certification
8 1 (0.32%) Master's Degree
8 1 (0.32%) PhD
Quality Assurance & Compliance
1 56 (17.95%) SLA
2 11 (3.53%) QA
3 6 (1.92%) Accessibility
4 5 (1.60%) Data Quality
4 5 (1.60%) PMO
5 4 (1.28%) ISO 9001
6 2 (0.64%) GDPR
System Software
1 5 (1.60%) Active Directory
2 3 (0.96%) Hyper-V
Vendors
1 113 (36.22%) Microsoft
2 76 (24.36%) Salesforce
3 49 (15.71%) SAP
4 16 (5.13%) Google
5 9 (2.88%) Xero
6 8 (2.56%) Alteryx
6 8 (2.56%) Databricks
7 6 (1.92%) Adobe
7 6 (1.92%) Facebook
8 4 (1.28%) Cisco
8 4 (1.28%) Quadient
9 3 (0.96%) HubSpot
9 3 (0.96%) Oracle
10 2 (0.64%) Aruba
10 2 (0.64%) Cadence
10 2 (0.64%) Coremetrics
10 2 (0.64%) Fortinet
10 2 (0.64%) Juniper
10 2 (0.64%) Ruckus Wireless
10 2 (0.64%) ServiceNow