Customer Service Jobs in the North East

51 to 75 of 81 Customer Service Jobs in the North East

Senior Cyber Security Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Reed Technology
communication with the Platform and Infrastructure Manager to ensure seamless security maintenance and improvements. Responsibilities: Conduct Cyber Essentials & Cyber Essentials Plus Assessments for our customer base. Perform network security audits. Conduct external and internal penetration tests. Provide support during major security incidents across all incident response phases. Proactively monitor … internal infrastructure using toolsets, remediate issues, and provide recommendations. Design, implement, and provide support for customer security solutions. Serve as a senior security escalation point for the Service Desk. Configure and maintain SIEM systems. Participate in presales meetings with customers. Required Skills: Certified Cyber Essentials Assessor. Certified Cyber … designing and delivering cybersecurity solutions across diverse environments. Proficient in both on-premise and cloud technologies. Excellent organizational skills, effective communication, and a strong customer service focus. Benefits include: Unlimited annual leave (yes seriously) Flexible working options Social events Accreditations and Training Career progression plan Healthcare benefits Wellbeing more »
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Technical Support Engineer

Newcastle upon Tyne, Tyne & Wear, United Kingdom
Pin Point Recruitment
We are looking for a Technical Support Engineer for a well-established company in the North Tyneside area. You will have excellent communication and customer service skills, a technical mindset, ideally technical qualifications, and have held a similar role in the past. You can expect to take calls … talk them through the insall and offer general support on calls or video links. Role Being an informative first point of contact for all customer queries; should they be product issues, installation queries, training requests. Supporting key stakeholders in the business with ideas and support from customer feedback. more »
Employment Type: Permanent
Salary: £26000 - £30000/annum
Posted:

Recruitment Consultant

Billingham, England, United Kingdom
Jackson Hogg
and data protection regulations. Requirements: Experience: Previous experience in recruitment is desirable but not essential. We welcome applications from individuals with experience in sales, customer service, or related fields who are looking to transition into recruitment. Industry Knowledge: An understanding of the industrial or manufacturing sector is beneficial more »
Posted:

Asset Manager - Facilities Manager

Hull, North Humberside, North East, United Kingdom
Carbon60
HNC/HND standard (or equivalent) in a relevant hard services discipline is desirable but not essential. Demonstrable experience in asset management, lifecycle management, customer service and change management activities/fields. Knowledge of change management tools and techniques and best practice asset management. Good IT skills including more »
Employment Type: Permanent
Salary: £45,000
Posted:

Access Control Technical Support Engineer

Durham, County Durham, North East, United Kingdom
Hybrid / WFH Options
Bennett and Game Recruitment LTD
customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products … practices within the Company Access Control Technical Support Engineer Position Requirements 3+ years experience using access controls in a similar company/position Excellent customer service Working knowledge of Microsoft office Access Control Technical Support Engineer Position Remuneration Salary: £30,000- £40,000 ( potential negotiation DOE) Working hours … 45am - 5:15pm Holiday package: 22 days + 8BH Remote working Private Healthcare Cash Plan for health Pension Training Death in service Bonus Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Access Control Technical Support Engineer

North Shields, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Bennett and Game Recruitment LTD
customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products … practices within the Company Access Control Technical Support Engineer Position Requirements 3+ years experience using access controls in a similar company/position Excellent customer service Working knowledge of Microsoft office Access Control Technical Support Engineer Position Remuneration Salary: £30,000- £40,000 ( potential negotiation DOE) Working hours … 45am - 5:15pm Holiday package: 22 days + 8BH Remote working Private Healthcare Cash Plan for health Pension Training Death in service Bonus Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Project Engineer

Durham, County Durham, North East, United Kingdom
Stride Recruitment (Bristol) Ltd
established specialist engineering company, on the search for a Project Engineer based in Consett, England. Asa Project Engineer you will work closely with the service department, the workshop manager and the tendering department to ensure all required information is available to the relevant departments on time . Key Responsibilities … Produce Bills of Material (BOMs) for different processes to assist service department and to establish cost. Create report of required repairs of rotating equipment Produce relevant documentation crucial to each job such as inspection reports, rebuild reports and repair plans for internal departments and customers Ensuring all parts are … and testing methodologies. Knowledgeable of reverse and mechanical engineering processes Excellent attention to detail Ability to manage time and workload effectively Good communication and customer service skills For more information please contact Craig Grainger. On offer is a competitive salary plus overtime . Our promise: We put the more »
Employment Type: Permanent
Salary: £45,000
Posted:

Digital and Social Media Officer

Newcastle upon Tyne, United Kingdom
Hybrid / WFH Options
NHS Business Services Authority
colleagues across the organisation to deliver digital campaigns across a variety of channels. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … share messages and content. Working with the relevant Media and Campaigns Officers to ensure a digital presence is an integral part of campaigns and service-specific communications. Evaluating the success of the NHSBSAs digital communications channels, and make recommendations and implement solutions for improvement to bring about a better … using social media and other digital and online platforms. Working closely with staff in the Contact Centre who manage social media channels as a customer service channel to agree an approach to responses and ensure tone and messaging reflects the NHSBSAs narrative. Working with the Senior Digital and more »
Employment Type: Fixed-Term
Salary: £35392.00 - £42618.00 a year
Posted:

NHS Talking Therapies Administrator

Newcastle / Remote, United Kingdom
Hybrid / WFH Options
Vita Health Group
you are interested in the role and what we have to offer. Main duties of the job This positionis an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract. This is done by providingan effective and efficient administrative servicefor NHS patients … GPs, healthcare professionals and ICBcontacts. The role is varied and covers a range of administrative responsibilities that support the day to day operationsof the service, as well as contributing to its ongoing development. About us Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. … responsibilities Are you looking for an administrative role that will really make a difference to lives? This position is an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract. This is done by providing an effective and efficient administrative service more »
Employment Type: Permanent
Salary: £22859.00 - £22859.00 a year
Posted:

Apprentice Systems Support Officer

Dunedin House, Columbia Drive, Thornaby, Stockton-On-Tees, England
Stockton-on-Tees Borough Council
Providing systems support for the users of our case management systems in Adults Services and Children’s Services though our helpdesk and delivering exceptional customer service Gain experience of working in a Systems support environment while developing a wide range of business administration skills gain experience in providing … Closing Date Sunday, 16th June 2024 Start Date Sunday, 1st September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Qualifications English GCSE or equivalent, grade 4 or above (Essential) Maths GCSE more »
Employment Type: Advanced Apprenticeship
Salary: £12,313.60 to £22,010.56
Posted:

Lifecycle & Project Manager

Durham, County Durham, North East, United Kingdom
300 North Limited
on a well established hospital contract. Working alongside the maintenance team, you will manage the projects side of the contract, working closely with the customer to price and deliver works, utilising and managing subcontractors for delivery. The Role Act as Project Manager to the Contract client and relevant groups … variation P+L keeping to budgets and maximising efficiency and profits where possible. Produce accurate management reports, data and forecasts as required. Carry out regular service delivery audits. Completing pricing and tender documentation. Produce work specification documents including drawing. Ensure effective working relationship with the Head of Projects to ensure … excellent customer service is provided to our client and customers. Work on project pipelines amounting to over £3.5M Qualifications & Experience Demonstrable experience in a Small works/Lifecycle PM role on an hospital contract Ability to manage multiple project workflows Good report writing skills. Good operational and communication more »
Employment Type: Temporary
Salary: £60,000
Posted:

Technical Support Advisor

Newcastle Upon Tyne, North East, United Kingdom
Verisure
Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover?. Do you have customer service experience... APCT1_UKTJ more »
Employment Type: Full Time
Posted:

Parts Advisor (Automotive)

Durham, County Durham, North East, United Kingdom
Ernest Gordon Recruitment
in every 2 Saturday mornings, 4 hours The Person: Parts Advisor or similar Knowledge of automotive parts Reference: BBH13268 Keywords: Service, Advisor, Parts Advisor, Parts, Automotive, Parts, Truck, Trailer, Mechanic, Customer Service, Sales, Durham, Newcastle, Sunderland, Washington If you're interested in this role, click 'apply now more »
Employment Type: Permanent
Salary: £26,000
Posted:

Integration Lead

Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Infused Solutions
IT leadership team, taking responsibility for strategic direction across all aspects of technology integration including core ERP system, supply chain, distribution and 3PL facilities, customer service, wholesale ordering channels, e-commerce and retail systems globally.The combination of strategic direction, architecture and technical expertise, adaptability, hands-on leadership and … solutions, considering business requirements, constraints, and ongoing supportability Product Manager for Mulesoft and Integration platformsResponsibility for the deliveries of the Integration team and external service providers and system integratorsPlan and manage the portfolio of integration projects and initiativesProvide coaching and leadership to members of the integration team, and plan more »
Salary: £ 70 K
Posted:

Telecoms Sales Agent

Peterlee, County Durham, North East, United Kingdom
Hybrid / WFH Options
CCA Recruitment Group
Can you charm your way into closing deals? Show us your winning approach! Unwavering Accuracy: Possess a keen eye for detail and ensure impeccable customer service in every interaction. Precision matters when it comes to protecting homes. Communication Master: Build strong relationships quickly, listen attentively to each customer more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Administrator

Alnwick, United Kingdom
Alnwick Medical Group
Job summary Package NHS Pension Flexible working available Recognised continuous service (within NHS) Starting Salary £11.45 per hour Full training given Generous Annual Leave Package starting at 27 days + Bank Holidays The Administrator will be responsible for all general administrative duties within Alnwick Medical Group. The Administration department … relating to the administration team Person Specification Qualifications Essential - GCSE (or equivalent) in Maths and English - NVQ (or equivalent) - Basic IT Desirable - NVQ in Customer Service, Health or Business management -Knowledgeable and skilled in the use of SystmOne or other clinical systems. - Proficient typing skills - Knowledge of GP … and colleagues. - Has the ability to work alone but is also a team player. Desirable - Full driving licence with business insurance Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
Employment Type: Permanent
Salary: £11.45 an hour
Posted:

Insurance Account Handler - SME

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
JMG Group
in November 2020. JMG Groupplace over £200m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and doing the right thing is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust … developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements. Key areas of responsibility include Ensuring accuracy, efficiency and professionalism when … business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice Always promoting exceptional customer care standards Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance Actively securing renewal business by more »
Employment Type: Permanent, Work From Home
Posted:

Optical Assistant Apprenticeship - Newcastle Kingston Park Specsavers

Unit C, Kingston Park Centre, Newcastle upon Tyne, Tyne and Wear, England
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Tuesday, 18th June 2024 Start Date Sunday, 30th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
Employment Type: Advanced Apprenticeship
Salary: £13,728.00
Posted:

Production Engineer, Scientific Instrumentation

Durham, County Durham, North East, United Kingdom
TRS Consulting
research sectors Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »
Employment Type: Permanent
Salary: £50,000
Posted:

Digital Marketing Specialist

Morpeth, Northumberland, North East, United Kingdom
Pharma Nord UK Limited
At Pharma Nord UK, our team consists of 31 dedicated professionals, each contributing their expertise to various aspects of our operations. From sales and customer service to web and marketing, our team works collaboratively to uphold our commitment to excellence in everything we do. As we continue to more »
Employment Type: Permanent
Posted:

Vendor Onboarding Co-Ordinator

Houghton Le Spring, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Manpower
into our systems and processes. Develop and deliver comprehensive training programs for internal and external stakeholders covering topics such as online operational procedures, and customer service excellence. Create training materials, presentations, and manuals to support vendor training initiatives. Conduct in-person or virtual training sessions to educate internal more »
Employment Type: Temporary, Work From Home
Salary: £225 - £250 per day
Posted:

Project Engineer Structural Maintenance - Structures

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
PeopleWorks Consultancy Limited
the Companys BMS system; Ensure that projects and services are delivered in accordance with current CDM regulations; Provide and maintain a high standard of customer service; Engage with internal staff to develop and maintain relationships in similar fields across other services. Essential Skills & Experience Project Engineer Structural Maintenance more »
Employment Type: Permanent
Salary: £40,000
Posted:

Roofer / Solar PV Installer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
Employment Type: Permanent
Salary: £30,000
Posted:

Field Service Engineer

Newcastle, County Down, Northern Ireland, United Kingdom
Stacatruc
Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »
Employment Type: Permanent
Salary: £30,000
Posted:

Flex Key Account Manager

Gateshead, Tyne and Wear, North East, United Kingdom
Northern Gas & Power
support tasks, you will be expected to deliver a wide range of bespoke services within SLA, deal with suppliers effectively and in line with customer expectations, manage your workload to ensure deadlines are met across multiple accounts while building and maintaining rapport with new and established clients. What exactly … including invoice validation, energy budget reports and supply management. The role helps in achieving strategic outcomes for the business by offering high standards of service to those customers who invest significant time, money and resource into their energy strategy. Examples of your main tasks: Serving as the lead point … of contact for all customer account management matters. Attend customer review meetings and manage customer specific account management plans. Building and nurturing strong, long-lasting client relationships. Invoice validation and energy budget reporting, working with the trading team to explain customer bills Managing your portfolio of more »
Employment Type: Permanent
Salary: £40,000
Posted:
Customer Service
the North East
10th Percentile
£22,000
25th Percentile
£23,875
Median
£29,500
75th Percentile
£44,594
90th Percentile
£56,000