76 to 100 of 583 Customer Service Jobs in the South East

Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Brighton, Worthing, Eastbourne, Seaford, Haywards … Heath and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »

conversions right in the heart of the Oxfordshire countryside. We are looking for a Receptionist to join us, ideally you will deliver friendly efficient customer service and create a warm and welcoming atmosphere for all our customers and visitors while also undertaking a range of other sales support … the growth of the business Support the sales team, by contacting customers, generating quotes, and updating the CRM in a timely fashion Help drive customer retention, with a focus on continuous improvement of the overall customer journey Actively work on the existing customer base to renew existing … agreements Deliver excellent customer service at all times Knowledge & Skill Requirements Excellent telephone skills High degree of accuracy Analytical and be able to understand reporting Strong excel skills Demonstrated ability to prioritise issues Must be able to deal with technical product information Ability to build strong working relationships more »

A1 Personnel are currently recruiting for Field Service Engineers for a permanent contact on behalf of our client based in Grays. Duties and Responsibilities: Install new equipment and systems at customer sites. Configure and test equipment to ensure it meets manufacturer specifications and customer requirements. Perform routine … maintenance to prevent equipment failures. Diagnose and troubleshoot issues when equipment malfunctions. Repair or replace faulty components to restore functionality. Respond to customer service calls and resolve issues promptly to minimize downtime. Maintain detailed records of service calls, repairs, and installations. Requirements: Electrical and Mechanical background required … Good communication and customer service skills Great attention to details Full clean Driving License Monday to Friday : 8am-6pm Overtimes available : X1.5 more »

Site Service Engineer, Medical Sterilisation Systems ** Washer disinfectors, autoclaves, sterilisation systems ** Basic Salary up to £45,000 ** An opportunity for a service engineer with experience of sterilisation systems, autoclaves or washer disinfectors to join a market leader with excellent training and career opportunities** The Role - Site Service Engineer, Medical Sterilisation Systems Following expansion, they seek to recruit a customer focused Service Engineer, responsible for the service, repair and general maintenance of their range of highly advanced sterilisation and endoscope washer disinfectors. Your Background - Site Service Engineer, Medical Sterilisation Systems To be considered … for this exciting role you must be able to demonstrate: A strong background working in a field service or technical support role Previous experience working on sterilisation systems, medical/laboratory autoclaves, endoscope washers or washer disinfectors HTM 2030 or HTM 2010 qualification would be advantageous Impeccable customer more »

Service Coordinator/Dispatcher Milton Keynes My client is a well-established Fire & Security company looking for an experienced Service Coordinator to join the team. Package £24,000- £30,000 Full time | office Based Main Responsibilities Ensure that service requests received from customers are attended to promptly … To control the team of service and maintenance engineers such that their resources are deployed in an optimum and economical manner Receive service requests by telephone, email, from customers, ascertaining the details of reported faults in an accurate manner, and promoting the image of the company as a … Where possible seek to resolve reported faults by telephone, liaising with technical staff as necessary, to avoid unnecessary engineer attendance. In conjunction with the Service Manager, or his delegate, ensure that requirements for preventive maintenance visits are undertaken. Maintain schedules of contracted maintenance work for relevant customers. Receive and more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of … 1st/2nd service desk professionals a background in Service Desk/Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally! ITIL certification is expected alongside a good understanding of Service Management generally. Experience in a man management role is … most weekend work is covered by the team. It is hybrid too. If you are seeking a new challenge or perhaps in a Lead Service Desk or supervisory role looking for a step up then please get in touch with Karen at Jump IT in the first instance. Permanent more »

/Administrator to join their growing team! Team Purpose The Revenue Operations team are responsible for billing, retentions & cancellations within the company. Ensuring that customer billing enquiries are resolved promptly to ensure payment collections and managing the cancellations process. The main objective of this role is to facilitate prompt … Success will be demonstrated through low levels of overdue payments, the achievement of KPI's, accurate billing of services and a low level of customer complaints. You will be responsible for managing queries through to resolution, taking corrective actions where necessary, and agreeing on acceptable outcomes with customers. Your … controlled under pressure. You should be able to actively listen to customers and understand their needs. You should have a passion for delivering exceptional customer service and possess excellent rapport-building skills. Attention to detail is crucial to ensure tasks are completed accurately and efficiently. You should be more »

are looking to offer excellent training and support to an apprentice who would like to be part of a small team providing a Facilities Service Desk for all FISco clients, across their UK estates. This involves direct telephone and email contact with the customers and suppliers, who will be … located in a number of sites throughout the country. Role Assist the Service Desk Manager with reactive requests, quotes and scheduled tasks To take calls and emails from customers, the staff occupying the buildings, being both helpful and polite Utilise the CIMS (Computer Information Management System) software application and … and monitor and manage them for event closure details Update supplier contact details for each event as appropriate Assist upkeep of supplier compliance/service records/certificates and allocation to CIMS Ensure building and contact information in CIMS is kept up to date and relevant Other ad-hoc more »

other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

days holiday plus bank holiday Company vehicle this can also be used for private use Company pension (4% matched, 5% after a year of service) Employee Referral Scheme (£1,000) Uniform, all PPE, tools and ongoing training provided Job Description To repair, maintain and service systems in accordance … site are left in a clean and tidy state; To ensure that the client is satisfied in all aspects of the installation, maintenance and service visits prior to leaving site, and to project a high level of Quality Customer Service at all times; To ensure that relevant … documentation is fully completed in an accurate and timely manner, this includes timesheets, work reports, service reports and expense claims Qualifications Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good more »

Type: This is Fixed term contractual role Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customer’s end users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that … word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) Troubleshoot client software and basic network connectivity problems. Identify, evaluate and prioritize customer problems and complaints. May train users and operators on a limited basis and/or may write training procedures. Participate in on-going training … development Routine maintenance updates with other IT staff and business units Provide all required documentation including standards, configurations and diagrams Provide knowledge transfer of Service Desk operations Technical Requirements Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem solving skills more »

contribute to our continued success. The company prides itself on delivering efficient IT solutions to over 400 clients nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you … to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships Expertise in remote and on-site support Technical skills should include: Windows/Microsoft Focus: Azure, Office 365, Intune, Serverless deployments Cisco Expertise … you expect in return? Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service If you are a dedicated IT professional with a passion for technology and exceptional customer service, click “APPLY” now! Your data will more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire.Key to this role isto provide first line service …/maintenance support to all the company & third party products in use, when called upon to do so Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering functions from … initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative Maintenance on more »

Hoddesdon is Office-based with free onsite parking. Do you have B2B customer service experience processing orders? Are you comfortable using Excel? Do you want a role that offers clear progression in a fast-growing, dynamic business? Due to the nature of this role, you will ideally come … from a sales administrative, B2B customer service or account manager role. If this is you, you could be who we are looking for to join a friendly and vibrant team where you'll play a pivotal role in driving our success! Internal Sales Administrator Responsibilities: Be the first … point of contact for customers by email, website and telephone. Managed a customer order inbox, ensuring customer orders were processed and customers were kept up to date with their stock and order queries. Maintain accurate sales records, reports, and databases to track progress and identify opportunities using CRM more »

DP World have an exciting opportunity for a Sales Support Admin, to join our Service Support team based in Southampton. We are looking for a highly capable individual with in-depth IT systems knowledge and experience, the ability to understand complex message flows linked to customs declarations and with … a strong customer service focus How you will contribute Support and maintain business systems to ensure 24x7 availability through monitoring, configuration and administration of the current infrastructure. Provide excellence in Customer Service through professional and consistent support by taking ownership at a 2nd line support level … ensuring customer satisfaction is achieved. Act as Technical Focal point for current and imminent projects where both internal and external customers are involved, defining system requirements where necessary. As part of the Service Support team, using technical expertise to plan and implement system changes for the Business. Work more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire. Key to this role is to provide first line … service/maintenance support to all the company & third party products in use, when called upon to do so. Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering … functions from initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative more »

provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … must have: strong communication skills verbally and in writing to communicate with software users and managers previous software support experience motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

+ Full Training + Great Benefits Warm. Inquisitive. Dynamic. These are the qualities that align with our client's story of customer and employee focussed growth over the last 59 years. In order to build on this proud history, an exciting new opportunity is now available for a passionate … and technology together to create change for the better since 1965, transforming the ways that people and technology connect and create value. With client service excellence forming the backbone of the organisation, a delivery focussed Client Services Coordinator is now required to join an award-winning front-line team … or account management to name just a few. Working closely with the rest of the client fulfilment team you will take ownership of all customer and project orders, maintaining a high level of communication throughout, both externally with customers and internally across departments. Key Responsibilities Support and provision of more »

Support Engineer (TSE) will be the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This … position requires excellent customer service, organizational, time management, problem solving and interpersonal skills. Key Skills, Experience and Knowledge Communicate and interact with internal employees, clients and colleagues in a professional and timely manner Self-starter capable of working independently and meeting deadlines Excellent verbal and written communication and more »

supportive team, who are very patient focused. The ideal candidate will have a flexible approach and be good at multi-tasking, preferably with some customer service experience. Good IT skills are essential. You will be joining a welcoming admin team who are pro-active in ensuring a high … standard of service within MSK Physio across East Berkshire. Main duties of the job Booking/cancelling Physio appointments, both over the telephone and face to face. Covering the appointment and cancellation phone lines Sending out appointment invite letters Processing/uploading Referrals via ESR and our in-house … RIO system. Reception cover Making interpreter bookings via an on-line portal Monitoring our text message reminder responses Cover at other sites within our Service (Driving licence/car owner essential) Monitoring the group email and responding to queries as appropriate. Taking minutes for the weekly Admin meetings. About more »

2nd line levels of technical support to the clients Life business, covering all areas of IT deployed within the company. In particular: Provide excellent customer service and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and … administration of mobile devices, ideally Apple iOS. Scripting ability with PowerShell. Good working knowledge of Atlassian products e.g. Jira. Principal Skills Strong communication and customer service skillset is essential in order to effectively communicate to the business and understand their requirements and or issues. Proven analytical and problem … working in a team-oriented, collaborative environment. Able and willing to work unsocial hours from time to time in order to provide the required service to our customers. more »

management of the trust wide temperature monitoring system. This is a vital role which provides extensive procurement support and oversees the full temperature monitoring service at our 3 sites. This position is vital to maintain the care of our patients and has close working relationships with the trust's … sites. You must be willing to work hard, be able to manage your own work load as well as meeting the needs of our service users. Working patterns: Full time. Main duties of the job Supervising junior staff Supporting with training others Participating in reviewing SOPs Investigating incident reports … role can be found on the Job Description and Person Specification document attached. Person Specification Familiar with Pharmacy IT systems Essential Computer literate Desirable Customer service experience Purchasing experience Essential Significant experience in the last 3 years. Extensive customer service experience Essential In the last more »

This Account Manager role is a fantastic opportunity to join a thriving IT Managed Service Provider in Surrey with significant growth plans. We take great pride in supporting our teams continued development - Join us on our exciting journey and thrive alongside a team that shares your ambition and thirst … per year + 12 monthly bonus location: Redhill, Surrey Schedule: Full time (Monday to Friday), Permanent nTrust is a UK-based IT Managed Service Provider with a commitment to becoming the #1 IT MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst … delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow their businesses. Our team is at a record high of 17 dedicated and passionate professionals and were not stopping there! You could more »

pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. … To succeed in this role, you'll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for more »