101 to 125 of 361 Customer Service Jobs in the South West

Thrive Group are delighted to be working with our company-based Corsham who are actively looking to recruit a Service Administrator to join the team on a permanent basis. What you will be doing: To provide Administration support the Service Team. The successful applicant will making and receiving … calls to Service Customers and liaising with our Service Advisors regarding customer bookings and appointments. You will undertake administrative duties for the department using our in-house systems to update records, process paperwork and filing. What you will need to succeed: Previous administration and customer service more »

and commitment. As part of our team, you would be eligible for: Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description Job Title: Administrator Job Type: Permanent Hours: 37.5 hours per week Job Location: Shepton Mallet Main Purpose of Role To operate and maintain the administration and customer service … the certification process offered by SGS. To organise and administer certification services to a high level maintaining accuracy to an excellent standard. To manage customer applications for certificate requests and act as one of the primary contacts to coordinate any issues and/or information requests. To work effectively more »

Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Barnstable, North Devon As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of … Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete … tasks are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience more »

Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email. This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant qualification looking … for their first opportunity. What will you be doing? Providing 1st Line Service Desk Support Answering the Service Desk phone and mailbox Creating/Updating ticket logs Providing support on Microsoft Windows 10/11 operating system Supporting users over phone, email and in person What experience do … you need? To be considered for the IT Service Desk Analyst role, you must be: Previous experience within an IT Support role ideally within a service desk environment would be beneficial Understanding of supporting Office 365 and Windows environment Understanding of Active Directory Understanding of ticketing systems Self more »

or recent experience working in a Microsoft 365 dedicated role and will be familiar with operating, managing, securing, and optimising a cloud based Microsoft365 service portfolio. The Role: The successful candidate will join our Secure Services Team, establishing and maintaining the Secure Services offering, for multiple clients, which is … based collaborative technologies. Each tenant delivers an independent working environment which are capable of wider sharing and collaboration across all customers. Immediate administration and service support of a growing client & user base (currently c1500 users), which we expect to double within the next year. Essential Skills: 2+ years’ proven … Office 365 & services including Intune and MDM Administration, SharePoint Online, Azure AD, OneDrive for business, Teams, and Outlook. 2+ years' experience working in a Service Desk environment. Office 365 ATP & DLP configuration including security monitoring & logging (e.g. Microsoft Cloud App Security). Experience with Office 365 and Azure AD more »

Join our dynamic team! We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: Service Desk Team Leader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the Service Desk Team Leader, you … ll report to the IT Manager, overseeing our service desk operations. This role offers a unique opportunity to develop both your technical prowess and leadership skills, with ample room for career progression. You'll play a pivotal role in enhancing our service delivery, aligning it with our clients … technical support Coordinate weekend on-call duties Drive process improvements and lead change initiatives Conduct team performance reviews and appraisals Maintain backup procedures and customer information Requirements: Proven experience in team management and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS more »

Job summary Do you have a background in customer service with a desire to work in IT? If so, our busy NHS IT Service Desk at Somerset NHS Foundation Trust would like you to apply to join us as an IT Support Assistant. The role involves providing … well as user account creation. This role involves a lot of troubleshooting and problem solving as well as some general administrative tasks. The IT Service Desk team are an experienced group of people so there is a great deal of knowledge that can be shared. The team work together … and support each other by sharing knowledge and asking questions whenever they need to. Main duties of the job The IT Service Desk is the first point of contact for IT issues for staff working at Somerset NHS Foundation Trust. Therefore, it is important to have good communication skills more »

necessary for the delivery of 1st to 2nd Line support. JOB SPECIFICATION: 2nd Line Support Engineer You will prioritise and manage workload effectivity, ensuring customer satisfaction and meeting Service Level Agreements as well as meeting individual and team KPI's for work completion. Provide a technical escalation point … for 1st line team members and ensure technical escalations to 3rd Line are informative and precise. To ensure adherence to customer escalation procedures. Respond to escalated, complex and high impact issues within SLA. Establishing and maintaining excellent working relationships with all depts as well as 3rd parties. Assist in … security and backup procedures associated hardware/software, data, and Information systems. Responsibility to create knowledge articles for peer use and knowledge transfer between Service Desk levels. Provide training where necessary to all team members. Following company policies, procedures, and work instructions REQUIREMENTS: 2nd Line Support Engineer Ideally you more »

Field Service Engineer (Biomedical Equipment) **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary up to £42,000 Car Allowance Pension Scheme Excellent Opportunities for Career Advancement Year End Salary Review - A home based … field service role covering South West London and the surrounding area - The Role - Field Service Engineer (Biomedical Equipment) Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of … technologically innovative patient ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customer service are maintained at all times. Your Background - Field Service Engineer (Biomedical Equipment) To be considered for this exciting opportunity, you must be able to demonstrate: A more »

Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Career progression Are you passionate about driving business growth through effective customer management? We are seeking a dynamic Internal Account Development Executive to join our team and take charge of our SME portfolio of account customers. … This role is crucial in ensuring strong, profitable revenue generation and maintaining exceptional customer service standards. Role Overview: As an Internal Account Development Executive, you will be responsible for managing relationships with our SME account customers, focusing on revenue growth and customer satisfaction. Working closely with our … National Sales Team and various departments, you will play a key role in ensuring tasks are completed efficiently and customer expectations are exceeded. Key Responsibilities: Develop existing customer accounts to identify opportunities for increased rental volumes Meet individual/team revenue targets and KPIs Collaborate with customers to more »

Customer Support Lead Rialtas Business Solutions is currently recruiting for a Customer Support Lead on a permanent basis for our market-leading accounting software business. This is an important role within the business, providing an exciting opportunity to work alongside a dedicated and inclusive team. The position is … and personal vehicle are required. Position & Responsibilities In this role, your core duties and responsibilities will include, but are not limited to: Responding to customer enquiries and technical issues via remote support tools Assisting customers with downloading upgrades and enabling new functionality and features Documenting and maintaining accurate records … work among the support team as required Developing and maintaining standard support procedures and other documentation to ensure the continued development of the support service Assisting in the development of the support function, such as implementing a customer support portal Compiling and reviewing support metrics to implement best more »

Field Service Engineer Permanent Employment Opportunity Do you currently work in a technical, engineering or service environment? Are you looking to move into a Field Service Technician position? First Call Talent Solutions are currently looking to recruit a Field Service Engineer for our clients nationally recognised … initiative. Excellent communication skills both written and verbally. Ability to prioritise own workload and work to company schedules and deadlines. Provide excellent levels of customer service at all times. Hours or work are Monday to Friday, times depending on job list & locations. Starting salary from £28kpa to £33kpa more »

of the internal IT systems at Bloomberg and providing exceptional technical support to our employees. Our 21,000 employees generate more than 320,000 service requests each year through a ticketing system that drives both human and automated services—from software download to a Desktop dispatch. We handle approximately … more than 500,000 annual visitors in more than 170 offices around the world. We are a close-knit, hardworking team made up of: Service Specialists, Service + Desktop Support, Audio-Visual, and Mobile Technology Support. Our team forms Bloomberg's front line, providing level 1 & 2 technical … Closing Date Saturday, 15th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Initiative Qualifications Math and English GCSE or equivalent, grade 9 - 5 (Essential) About the Employer BLOOMBERG LP Bloomberg more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Trowbridge Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Trowbridge and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »

Are you a skilled and motivated Field Service Engineer looking for your next career opportunity? We're looking for an engineer to cover a patch between the Severn Bridge, Somerset, Reading and Gloucester. What's in it for you? Lucrative Overtime Opportunities : Maximise your earnings with generous overtime pay … experience. Salary Increases : As you gain experience and competence, you will be eligible for regular salary reviews. What you be doing as the Field Service Engineer Maintaining and repairing plant machinery and equipment at client sites. Conducting regular inspections and preventive maintenance to ensure optimal performance. Troubleshooting and diagnosing … implementing practical solutions. Collaborating with customers to understand their needs and provide technical guidance. Training clients on proper equipment operation and maintenance procedures. Documenting service activities, including repairs, parts used, and time spent on each job. Staying up to date with industry trends and advancements in technology. What you more »

Line Support Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds … required Escalation ticking to other areas of the team when required Handle all queries and updates professionally and efficiently, maintaining a high degree of customer service Administration of Active Directory, End User Devices (Windows 10 and higher), Office 365 and Business Applications Skills & Experience Customer focussed attitude … with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking more »

Service engineer Machine Tools South West of England £40,000 - £50,000 basic (40 contracted hours) + Circa £10,000 bonus + 5% pension + life insurance + private health care +smartphone . My client is a market leading machine tool OEM renowned for their state of the art … Japanese engineering technology, sliding head lathes, cnc machinery and turnkey solutions. Predominantly they service industries within the medical, electric vehicle and aerospace industries providing sliding head lathe solutions for the manufacture of complex components. They are seeking multi-skilled junior engineers from a CNC maintenance apprenticeship to join their … their staff and provide excellent training and internal opportunities for progression to keep you motivated. The Role: You will provide an exceptional level of customer service to a range of blue-chip clients and SMEs. You will provide breakdown cover and work on installation projects. You will complete more »

lies at the core of Yorkshire Staffing's ethos. They maintain transparent and open lines of communication with clients, ensuring consistency and quality of service delivery. Customer service is paramount, with honesty, reliability, and community-centric values driving their commitment to exceptional service. Trust is a cornerstone more »

The Health Informatics Service are looking for two technical apprentices to work in the IT Operations Department. The department has 6 teams supporting Desktop, Server, Networks, Telephony, Cyber Security and Service Desk. The role will be to support the IT Operations teams in all aspects of service delivery. Role JOB PURPOSE To support the IT Operations teams in all aspects of relevant service delivery. To assist in maintaining a high standard of customer service to the South Devon Health Community. To support the IT Operations teams in the day to day running and … the role. Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates. Participate in monitoring IT Service Desk requests. Dealing with telephone calls and enquiries efficiently in a polite and professional manner. Prioritise own more »

Description We are looking for a MI Analyst to join the Customer Services MI Team who will be responsible for delivering management information and insight to support our departmental and company objectives. This role reports into the Insight Team Manager within the Customer Services Division. The successful individual … variety of regular Business as usual reporting. Working closely with many different stakeholders to identify opportunities and deliver analysis to drive operational improvements to customer experience and business processes. Provide on-going analysis and visualisations for key stakeholders. Manage priority lists and working to deadlines. Using visualisation software such … data to draw out insights to identify patterns, trends and outliers in a variety of data sets. Ideally you will have experience in using customer & operational data to drive recommendations that deliver commercial and operational gains. Including manipulating large data-sets, using different programming tools and analytical software. As more »

lies at the core of Yorkshire Staffing's ethos. They maintain transparent and open lines of communication with clients, ensuring consistency and quality of service delivery. Customer service is paramount, with honesty, reliability, and community-centric values driving their commitment to exceptional service. Trust is a cornerstone more »

demo’s of the system for the Solutions Expert. Role As part of Dashing’s drive to bring their transformational offer to a new customer base, the need has arisen for a dedicated New Business Sales person to support their sales activity. You will become an integral part of … leads to be passed on to the Solutions team. Answering potential customers' questions and coordinating additional information as required. Keeping up with product and service information and updates. Creating and maintaining the CRM with current and potential customers and opportunities. Producing sales documentation and reports as required. Market research … customer base for competitors). Assisting in the creation of new marketing content based on feedback of sales calls. Act in a positive and constructive way to help develop and maintain the company brand. Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to more »

Field service engineer required for a manufacturer and supplier of compressed air systems and pneumatics based in central Bristol BS1. Permanent, full time role £30,000 - £42,000 per annum DOE, plus call out rate 40 working hours per week paid door to door Overtime paid after 40hrs … About the role Travelling primarily within the South West but sometimes to other parts of the country Effectively diagnose mechanical and electrical faults on customer equipment Undertake planned and preventative maintenance on compressors and a range of ancillary equipment and compressed air systems Perform emergency breakdown faultfinding and repair … Install and commission compressors and compressed air systems, aluminium and steel pipework Complete necessary paperwork, such as risk assessments, method statements, service reports, timesheets or job sheets The right candidate Full UK manual driving licence Willing to undertake occasional overnight stays when traveling for work, as required Excellent communication more »

Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery? We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment, software … and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part of a team of Senior Service Analysts, supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of … an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A typical day may see you helping to set up and deploy equipment within a research laboratory, providing advice and guidance on specialist more »

Bristol. As IT Support Engineer/Field Engineer you will work closely with the IT Manager, Director and team to deliver an excellent technology service including supporting the management of 3rd party suppliers, supporting new and existing users, procuring IT equipment, monthly reporting and maintaining software systems and user … access. To be our IT Support Engineer/Field Engineer will have a background in the following: Excellent customer service IT Support Engineer Trouble shooting and problem solving Broad-based knowledge and interest across all aspects of IT, to include Windows 10 Operating System and Microsoft Office … Competitive salary 25 days holiday with option to buy and sell 5 whilst an increase every 2 years and bonus holidays at 5 years service Health care benefits including, dental, optical, medical etc Early Friday finish CSR days off Please apply for this great opportunity more »