Service Management Contracts in the East of England

Service Management
England > East of England

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 63 48 72
Rank change year-on-year -15 +24 -36
Contract jobs citing Service Management 48 77 78
As % of all contract jobs advertised in the East of England 2.48% 3.93% 3.04%
As % of the Processes & Methodologies category 2.95% 4.49% 3.43%
Number of daily rates quoted 33 53 55
10th Percentile £204 £180 £135
25th Percentile £365 £204 £193
Median daily rate (50th Percentile) £525 £275 £450
Median % change year-on-year +90.91% -38.89% +78.22%
75th Percentile £700 £475 £538
90th Percentile £746 £558 £656
England median daily rate £522 £520 £525
% change year-on-year +0.38% -0.95% +10.53%
Number of hourly rates quoted 0 6 6
10th Percentile - £15.75 £11.50
25th Percentile - £17.50 £14.00
Median hourly rate - £17.61 £24.50
Median % change year-on-year - -28.12% +32.43%
75th Percentile - £20.41 £32.12
90th Percentile - £43.53 £33.85
England median hourly rate £17.50 £35.25 £19.83
% change year-on-year -50.35% +77.74% -14.37%

All Process and Methodology Skills
East of England

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,629 1,716 2,275
As % of all contract IT jobs advertised in the East of England 84.01% 87.55% 88.66%
Number of daily rates quoted 674 1,013 1,322
10th Percentile £201 £206 £195
25th Percentile £318 £344 £358
Median daily rate (50th Percentile) £450 £475 £475
Median % change year-on-year -5.26% - +11.76%
75th Percentile £575 £600 £575
90th Percentile £675 £700 £675
England median daily rate £525 £550 £545
% change year-on-year -4.55% +0.92% +9.00%
Number of hourly rates quoted 618 321 378
10th Percentile £14.16 £13.41 £12.50
25th Percentile £15.50 £14.25 £13.25
Median hourly rate £40.00 £22.00 £15.50
Median % change year-on-year +81.82% +41.94% -3.13%
75th Percentile £62.50 £63.75 £41.88
90th Percentile £75.00 £70.00 £60.00
England median hourly rate £37.50 £37.15 £25.00
% change year-on-year +0.94% +48.60% +11.11%

Service Management
Job Vacancy Trend in the East of England

Job postings citing Service Management as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Management in the East of England

Service Management
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing Service Management in the East of England.

Daily rate trend for Service Management in the East of England

Service Management
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing Service Management in the East of England over the 6 months to 2 June 2024.

Daily rate histogram for Service Management in the East of England

Service Management
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing Service Management in the East of England.

Hourly rate trend for Service Management in the East of England

Service Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East of England region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire -7 15 £700 +268.42% 7
Hertfordshire -17 14 £365 +32.73% 11
Bedfordshire +3 12 £525 +16.67% 2
Essex 0 6 £625 +21.95% 1
Suffolk +15 1 £450 - 2
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.08%) SharePoint
Applications
1 6 (12.50%) Microsoft Excel
2 1 (2.08%) MS Visio
Business Applications
1 5 (10.42%) SAP S/4HANA
2 1 (2.08%) Remedy ITSM
2 1 (2.08%) Sparx Enterprise Architect
Cloud Services
1 5 (10.42%) Google Sheets
1 5 (10.42%) Power Platform
2 2 (4.17%) Azure
2 2 (4.17%) Microsoft 365
3 1 (2.08%) Azure Synapse Analytics
Communications & Networking
1 2 (4.17%) LAN
1 2 (4.17%) WAN
2 1 (2.08%) Cisco ASA
2 1 (2.08%) Cisco ISE
2 1 (2.08%) Network Security
2 1 (2.08%) VPN
2 1 (2.08%) Wireless
Database & Business Intelligence
1 5 (10.42%) GIS
1 5 (10.42%) Power BI
2 1 (2.08%) Tableau
General
1 19 (39.58%) Social Skills
2 10 (20.83%) Finance
3 6 (12.50%) Analytical Skills
3 6 (12.50%) Telecoms
4 5 (10.42%) Back Office
4 5 (10.42%) Retail
5 2 (4.17%) Public Sector
6 1 (2.08%) Influencing Skills
6 1 (2.08%) Local Government
6 1 (2.08%) Organisational Skills
Job Titles
1 10 (20.83%) Analyst
2 8 (16.67%) Architect
2 8 (16.67%) Consultant
3 7 (14.58%) Service Architect
4 6 (12.50%) Support Analyst
4 6 (12.50%) Technical Analyst
4 6 (12.50%) Technical Support
4 6 (12.50%) Technical Support Analyst
5 5 (10.42%) Coordinator
5 5 (10.42%) Digital Transformation
5 5 (10.42%) Digital Transformation Manager
5 5 (10.42%) Transformation Manager
6 2 (4.17%) Functional Consultant
6 2 (4.17%) ITSM Consultant
6 2 (4.17%) Lead
7 1 (2.08%) Operations Analyst
7 1 (2.08%) Senior
7 1 (2.08%) Service Desk Analyst
7 1 (2.08%) Team Leader
7 1 (2.08%) Vulnerability Management Engineer
Miscellaneous
1 5 (10.42%) Management Information System
2 2 (4.17%) CMDB
3 1 (2.08%) Onboarding
Operating Systems
1 1 (2.08%) Windows
Processes & Methodologies
1 19 (39.58%) ITIL
2 16 (33.33%) ITSM
3 10 (20.83%) Knowledge Management
3 10 (20.83%) Line Management
4 9 (18.75%) Customer Service
5 8 (16.67%) Data Analysis
6 7 (14.58%) IT Asset Management
6 7 (14.58%) Problem-Solving
7 6 (12.50%) Customer-Centricity
7 6 (12.50%) Project Management
7 6 (12.50%) Service Design
8 5 (10.42%) Business Intelligence
8 5 (10.42%) Infrastructure Engineering
8 5 (10.42%) Project Delivery
9 3 (6.25%) People Management
10 2 (4.17%) Asset Management
10 2 (4.17%) Incident Management
10 2 (4.17%) Migration
10 2 (4.17%) PRINCE2
10 2 (4.17%) Security Operations
Programming Languages
1 6 (12.50%) SQL
Qualifications
1 17 (35.42%) Security Cleared
2 10 (20.83%) SC Cleared
3 7 (14.58%) DV Cleared
4 6 (12.50%) Cisco Certification
5 4 (8.33%) BPSS Clearance
6 2 (4.17%) CCENT
7 1 (2.08%) CCNP
7 1 (2.08%) CCSA
7 1 (2.08%) Degree
7 1 (2.08%) JNCIA
Quality Assurance & Compliance
1 8 (16.67%) ISO/IEC 27001
2 1 (2.08%) COBIT
2 1 (2.08%) ISO 22301
2 1 (2.08%) ISO/IEC 20000
2 1 (2.08%) SLA
System Software
1 1 (2.08%) Virtual Machines
Systems Management
1 1 (2.08%) Microsoft Intune
Vendors
1 9 (18.75%) ServiceNow
2 8 (16.67%) Cisco
3 5 (10.42%) Google
4 2 (4.17%) Microsoft
5 1 (2.08%) Avaya
5 1 (2.08%) Blue Coat
5 1 (2.08%) BMC
5 1 (2.08%) CheckPoint
5 1 (2.08%) Genesys
5 1 (2.08%) Juniper
5 1 (2.08%) Palo Alto
5 1 (2.08%) Peregrine
5 1 (2.08%) Remedy
5 1 (2.08%) Siemens
5 1 (2.08%) Sparx